BULBS
Replacing exterior bulbs
Check the operation of all the bulbs frequently.
Using the right bulbs
Replacement bulbs are specified in the chart below. Headlamp bulbs
must be marked with an authorized ªD.O.T.º for North America and an
ªEº for Europe to assure lamp performance, light brightness and pattern
and safe visibility. The correct bulbs will not damage the lamp assembly
or void the lamp assembly warranty and will provide quality bulb burn
time.
Function Number of
bulbsTrade number
Headlamps 2 9008
Front park/turn lamps 2 3157AK (amber)
Front sidemarker 2 194
Foglamps 2 9145
Backup lamp 2 3156K
Rear stop/turn/sidemarker/tail
lamp2 3057K
High-mount brakelamp 1 921
Cargo lamp 2 921
License plate lamp 2 194
Exterior mounted mirror turn
signal indicator (if equipped)1 See your dealer
All replacement bulbs are clear in color except where noted.
To replace all instrument panel lights - see your dealer
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Replacing license plate lamp bulbs
The license plate bulbs are located
behind the rear bumper. To change
the license plate lamp bulbs:
1. Reach behind the rear bumper to
locate the bulb.
2. Twist the bulb socket
counterclockwise and carefully pull
to remove it from the lamp
assembly.
3. Pull out the old bulb from the
socket and push in the new bulb.
4. Install the bulb socket in lamp assembly by turning it clockwise.
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from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²The file number assigned to your application.
²The toll-free phone number of the DSB's independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²Legible copies of all documents and maintenance or repair orders
relevant to the case.
²The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
²The date of repair(s) and mileage at the time of occurrence(s).
²The current mileage.
²The name of the dealer(s) who sold or serviced the vehicle.
²A brief description of your unresolved concern.
²A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
²The names (if known) of all the people you contacted at the
dealership(s).
²A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Customer Assistance
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