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FORD SINGLE CD SOUND SYSTEM (IF EQUIPPED)
1.
/Tuner:Press to
manually go up or down the radio
frequency. Also use in menu mode
to select various settings.
2.Phone/mute:Press to mute the
playing media. Press again to return
to the playing media.
3.Menu:Press to toggle through
the following modes:
Treble:Press to adjust the treble setting. Use
//SEEK,
SEEK
.
Bass:Press to adjust the bass setting. Use
//SEEK,
SEEK
.
Balance:Press to adjust the audio between the left and right speakers.
Use
//SEEK, SEEK.
Entertainment Systems
20
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FORD DUAL MEDIA SOUND SYSTEM (IF EQUIPPED)
1.
/Tuner:Press to
manually go up or down the radio
frequency. Also use in menu mode
to select various settings.
2.Seek:Press to access the next
strong station or track.
3.Phone/mute:Press to mute the
playing media. Press again to return
to the playing media.
4.Menu:Press to toggle through
the following modes:
Treble:Press to adjust the treble setting. Use
//SEEK,
SEEK
.
Bass:Press to adjust the bass setting. Use
//SEEK,
SEEK
.
Entertainment Systems
23
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21.Seek:Press to access the
previous strong station or track.
22.Scan:Press for a brief sampling
of radio stations or CD tracks. Press
again to stop.
FORD PREMIUM/AUDIOPHILE IN-DASH SIX CD SOUND SYSTEM
(IF EQUIPPED)
1.
/Tuner:Press to
manually go up or down the radio
frequency. Also use in menu mode
to select various settings.
2.Phone/mute:Press to mute the
playing media. Press again to return
to the playing media.
3.Menu:Press to toggle through
the following modes:
Entertainment Systems
26
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CENTER CONSOLE (IF EQUIPPED)
The center console offers several useful storage features. These include:
1. Cupholders
2. Tissue holder in lid
3. Power point
4. Large utility compartment has
Coin holder slots, PalmPiloty/PDA
holder, Pen holder, and Cassette/CD
organizer slots
Use only soft cups in the cupholder. Hard objects can injure you
in a collision.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others' safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to cellular
phones, pagers, portable email devices, in vehicle communications
systems, telematics devices and portable two-way radios.
A driver's first responsibility is the safe operation of the vehicle.
The most important thing you can do to prevent a crash is to
avoid distractions and pay attention to the road. Wait until it is safe to
operate Mobile Communications Equipment.
12
34
Driver Controls
57
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If the vehicle is equipped with an Air
Bag On/Off switch, it will override the
decision from the passenger sensing
system when in the OFF mode. In case
of securing child seats (with or without
a latch system) on the front passenger
seat for vehicles that do not have a
rear seat, the air bag On/Off switch
should be turned to the OFF mode to
suppress the air bag in the presence of
a child seat. In the same way, if there
is an adult on the passenger seat, the
air bag On/Off switch should be turned
to the ON mode to enable the air bag.
Again this in ONLY recommended for
vehicles that do not have a rear seat,
otherwise all children 12 and under
and frail adults should be properly
restrained in the rear seat.
In case there is a problem with the
passenger sensing system, the air bag
readiness light in the instrument
cluster will stay lit. Do NOT attempt to
repair or service the system; take your vehicle immediately to the dealer.
The front passenger air bag is not designed to offer protection to
an occupant in the center front seating position.
An out of position front center occupant could affect the
decision of the front passenger sensing system.
If it is necessary to modify an advanced front air bag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in the Customer
Assistance Section of this Owner's Guide.
SAFETY RESTRAINTS FOR CHILDREN
See the following sections for directions on how to properly use safety
restraints for children. Also seeAir bag supplemental restraint system
(SRS)in this chapter for special instructions about using air bags.
Important child restraint precautions
You are required by law to use safety restraints for children in the U.S.
and Canada. If small children (generally children who are four years old
Seating and Safety Restraints
129
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In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.customeraskford.com
In Canada:
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com
In order to help you service your Lincoln vehicle, please have the
following information available when contacting the Lincoln Centre:
²Your telephone number (home and business)
²The name of the dealer and the city where the dealership is located
²The year and make of your vehicle
²The date of vehicle purchase
²The current odometer reading
²The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state's warranty laws. Ford is also
allowed a final repair attempt in some states.
Customer Assistance
208
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from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²The file number assigned to your application.
²The toll-free phone number of the DSB's independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²Legible copies of all documents and maintenance or repair orders
relevant to the case.
²The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
²The date of repair(s) and mileage at the time of occurrence(s).
²The current mileage.
²The name of the dealer(s) who sold or serviced the vehicle.
²A brief description of your unresolved concern.
²A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
²The names (if known) of all the people you contacted at the
dealership(s).
²A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Customer Assistance
211
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Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board's decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086±5120
1±800±428±3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
Customer Assistance
212