2004 FORD EXPLORER towing

3. Turn the lug wrench clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your dealer for
assistance at your earliest convenience.
4. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
5. If your vehicle is equipped with a spare tire lock and key, be sure to
install the spare tire lock into the bumper drive tube with the spare tire
lock key and jack handle.
6. Repeat this tightness check procedure when servicing the spare tire
pressure (every six months, per scheduled maintenance guide), or at any
time that the spare tire is disturbed through service of other
components.
Re-stowing the jack and tools
1. Unblock the wheels.
2. Stow the wheel ornament (if removed) in a safe location in the vehicle
(such as the glove box or jack stowage compartment) so it will not
become damaged. Re-install the wheel ornament onto the wheel once the
tire is repaired or replaced.
3. Stow the jack and tools in their respective locations, making sure they
are fully secured so they do not rattle when you drive.
Wheel lug nut torque specifications
Retighten the lug nuts to the specified torque at 800 km (500 miles)
after any wheel disturbance (rotation, flat tire, wheel removal, etc.).
Bolt size Wheel lug nut torque*
Nm Lb-ft
12x 20 113-153 84-114
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
202

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If the vehicle’s battery is discharged, refer toAutomatic transmission
operationin theDrivingchapter for directions on how to move the
gearshift lever out of the P (Park) position, for proper towing.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground (without dollies) and the rear wheels off the ground.
On 4x4/AWD vehicles, it is recommended that your vehicle be towed
with a wheel lift and dollies or flatbed equipment with all the wheels off
the ground.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
209

In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
212

•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toLubricant specificationsin
this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Fuel economy may decrease with lower temperatures during the first
12–16 km (8–10 miles) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Four-wheel-drive operation (if equipped) is less fuel efficient than
two-wheel-drive operation.
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
250

Interior style
Cell phone holders
Electrochromatic compass/temperature interior mirrors
Floor mats
Interior trim kits
Leather wrapped steering wheels
Scuff plates
Lifestyle
Bike racks
Cargo organization and management
Engine block heaters and blankets
Rear seat entertainment systems
Towing mirrors
Trailer hitches, wiring harnesses and accessories
Peace of mind
Airbag anti-theft locks
First aid and safety kits
Full vehicle covers
Locking gas cap
Navigation systems
Remote start
Vehicle security systems
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Accessories
283

Speed control ..............................54
Starting a flex fuel vehicle .......139
Starting your vehicle ........137, 139
jump starting ..........................203
Steering wheel
controls ......................................57
tilting .........................................47
T
Tilt steering wheel ......................47
Tire Pressure Monitoring
System (TPMS)
Driving .....................................158
Roadside Emergencies ...........194
Warning Displays ......................15
Tires ...................................194, 257
changing ..................194, 199, 202
replacing ..................................199
snow tires and chains ............271
spare tire .................195, 197–198
tire grades ...............................258
treadwear ................................257
Towing .......................................175
recreational towing .................180
trailer towing ..........................175
wrecker ....................................209
Transfer case
fluid checking .........................256
Transmission .............................147brake-shift interlock (BSI) ....147
fluid, checking and adding
(automatic) .............................255
fluid, refill capacities ..............272
lubricant
specifications ..................274, 276
Trunk ...........................................83
Turn signal ..................................40
V
Vehicle dimensions ...................277
Vehicle Identification Number
(VIN) ..........................................279
Vehicle loading ..........................171
Ventilating your vehicle ...........140
W
Warning lights (see Lights) .......10
Washer fluid ..............................229
Water, Driving through .............171
Windows
power .........................................52
rear wiper/washer .....................47
Windshield washer fluid and
wipers ..........................................46
checking and adding fluid .....229
liftgate reservoir .....................229
replacing wiper blades .............47
Wrecker towing .........................209
2004 Explorer(exp)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
290