
The fuel pump shut-off switch has a
red reset button on top of it and is
located beneath the air suspension
switch (if equipped). If the vehicle
is not equipped with air suspension,
the fuel pump shut-off switch’s red
reset button will still be visible
behind this access panel.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the OFF position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pushing in on the reset button.
4. Turn the ignition to the ON position. Pause for a few seconds and
return the key to the OFF position.
5. Make a further check for leaks in the fuel system.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
15
2004 Expedition(exd)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
242

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
27 5A* Compass module, Reverse sensing
system module, Brake shift
interlock (BSI) solenoid,
Overdrive cancel switch, Air
suspension module (Run/Start
sense)
28 5A* PCM relay coil, Speed control
relay coil, SecuriLock transceiver
29 30A* Trailer tow electric brake
controller, Trailer tow 7–wire
connector (electric brake)
30 30A* BSM (door locks, liftgate glass
release relay), Liftgate glass
release motor, Door/Liftgate lock
motors
31 20A* Radio (B+), Subwoofer
32 15A* Catalyst Monitor Sensors (CMS),
Transmission solenoids
33 20A* Canister vent solenoid, HEGO
sensors, VMV solenoid, Intake
Manifold Tuning Valve (IMTV-4.6L
engine) solenoid, A/C compressor
clutch relay coil, EGR vacuum
regulator (EVR) solenoid
34 20A* PCM, Fuel injectors, Fuel pump
relay, Fuel pump shut-off switch,
Fuel pump motor, Idle air control
(IAC) solenoid, Mass Air Flow
(MAF) sensor
35 20A* Instrument cluster high beam
indicator, High beam headlamps
36 10A* Trailer tow right turn/stop lamps
37 20A* Cargo area power point
2004 Expedition(exd)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
249

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
R03 Hi-beam relay Fuse # 35, Hi-beam headlamps,
Hi-beam indicator
R04 Rear window
defrost relayFuse 8 (heated mirrors), Rear
window defroster, Heated outside
mirrors, Rear window defroster
indicator (climate control head)
R05 Trailer tow
battery charge
relayTrailer tow 7–wire connector
(battery charge)
R06 Front blower
relayFront blower motor
R201 Trailer tow park
lamp relayTrailer tow 7–wire and 4–wire
connectors (park lamps)
R202 Foglamp relay Front foglamps
R203 PCM relay Fuse 32, Fuse 33, Fuse 34, Fuel
pump relay, Fuel pump, PCM
solenoids and sensors
R301 Trailer tow
back-up lamp
relayTrailer tow 7–wire connector
(back-up lamps)
R302 Speed control
relaySpeed control servo
R303 Fuel pump relay Fuel pump shut-off switch, PCM
(fuel pump monitor), Fuel pump
R304 Battery saver
relayRoof rail lamps, Vanity mirror
lamps, Map/Dome lamp, Glove box
lamp, Cargo area lamp, Outside
mirror puddle lamps, Instrument
cluster (interior lamps)
R305 Horn relay Dual note horn
* Mini Fuses ** Maxi Fuses
Note:Relays R301–R305 are not serviceable components; see your
dealer or a qualified technician for assistance.
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4. Make the final connection of the negative (-) cable to the jump
starting stud located in the rear of the engine compartment, near the
battery.Do notuse fuel lines, engine rocker covers or the intake
manifold asgroundingpoints.
Do not connect the end of the second cable to the negative (-)
terminal of the battery to be jumped. A spark may cause an
explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
+–+–
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In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
2004 Expedition(exd)
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Customer Assistance
272

WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available
from your dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is“hot to the touch”or during exposure to
strong, direct sunlight.
•Always use a clean sponge or carwash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
•If your vehicle is equipped with running boards, do not use
rubber, plastic and vinyl protectant products on the running
board surface, as the area may become slippery.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained body-side cladding,
roof racks, bumper step surfaces, mirror housings or the windshield
cowl area. The paint sealant will“gray”or stain the parts over time.
2004 Expedition(exd)
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USA English(fus)
Cleaning
Cleaning
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PAINT CHIPS
Your dealer has touch-up paint and sprays to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jam) to
your dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clearcoat paint
finish. In order to maintain their shine:
•Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),
which is available from your dealer. Heavy dirt and brake dust
accumulation may require agitation with a sponge. Rinse thoroughly
with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Chemical-strength cleaners, or cleaning
chemicals, in combination with brush agitation to remove brake dust
and dirt, could wear away the clearcoat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use Motorcraft Bug and Tar Remover
(ZC-42), available from your dealer.
ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
•Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
•Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts
that require cleaning and pressure rinse clean.
•Cover the highlighted areas to prevent water damage when cleaning
the engine.
2004 Expedition(exd)
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USA English(fus)
Cleaning
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WINDOWS AND WIPER BLADES
The windshield, rear and side windows and the wiper blades should be
cleaned regularly. If the wipers do not wipe properly, substances on the
vehicle’s glass or the wiper blades may be the cause. These may include
hot wax treatments used by commercial car washes, tree sap, or other
organic contamination. To clean these items, please follow these tips:
•The windshield, rear windows and side windows may be cleaned with
a non-abrasive cleaner such as Motorcraft Ultra Clear Spray Glass
Cleaner (ZC-23), available from your dealer.
•Do not use abrasives, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
•Wiper blades can be cleaned with isopropyl (rubbing) alcohol or
windshield washer solution. Be sure to replace wiper blades when they
appear worn or do not function properly.
INSTRUMENT PANEL AND CLUSTER LENS
Clean the instrument panel with a damp cloth, then dry with a dry cloth.
•Avoid cleaners or polish that increase the gloss of the upper portion of
the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of
the air bag system.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
INTERIOR
For fabric, carpets, cloth seats and safety belts:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with Motorcraft Extra Strength
Upholstery Cleaner (ZC-41).
•If grease or tar is present on the material, spot-clean the area first
with Motorcraft Spot and Stain Remover (ZC-14).
•Never saturate the seat covers with cleaning solution.
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