2004 FORD ESCAPE tow

RECREATIONAL TOWING
An example of “recreational towing” is towing your vehicle behind a
motorhome.
If your vehicle is automatic transmission equipped, with a 4x2
(front-wheel drive only) configured powertrain, “recreational towing” is
permitted by trailering the vehicle with its front wheels on a dolly. This
protects the transmission’s internal mechanical components from
potential lack of lubrication damage.
If your vehicle is automatic transmission equipped, with a 4x4 (all-wheel
drive) configured powertrain, “recreational towing” is permitted only if
the vehicle is trailered with all four (4) wheels off the ground. Otherwise,
no “recreational towing” is permitted.
If your vehicle is manual transmission equipped, shifting the transmission
into neutral permits “flat-towing” (all wheels on the ground) for pulling
behind a motorhome. Your vehicle may be towed up to a speed of
120 km/h (75 mph) but you should always obey local speed limits.
For other towing requirements, refer toWrecker Towingin the
Roadside emergencieschapter.
2004 Escape(204)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
148

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or
60,000 km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
2004 Escape(204)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
Roadside Emergencies
149

It is not recommended that the vehicle be operated in 4WD modes with
a temporary spare. If 4WD operation is necessary, do not operate above
speeds of 16 km/h (10 mph) or for distances above 80 km (50 miles).
If you use the temporary spare tire continuously or do not follow
these precautions, the tire could fail, causing you to lose control
of the vehicle, possibly injuring yourself or others.
When driving with the temporary spare tiredo not:
•use more than one temporary spare tire at a time
•
exceed 80 km/h (50 mph) or drive further than 3,200 km (2,000 miles)
total under any circumstances
•load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label
•tow a trailer
•use tire chains
•try to repair the temporary spare tire or remove it from its wheel
•use the wheel for any other type of vehicle
Use of a temporary spare tire at any one wheel location can lead to
impairment of the following:
•handling, stability and braking performance
•comfort and noise
•ground clearance and parking at curbs
•Winter driving capability
Tire change procedure
When one of the front wheels is off the ground, the transmission
alone will not prevent the vehicle from moving or slipping off the
jack, even if the vehicle is in P (Park) (automatic transaxle) or R
(Reverse) (manual transaxle).
To prevent the vehicle from moving when you change a tire, be
sure the parking brake is set, then block (in both directions) the
wheel that is diagonally opposite (other side and end of the vehicle) to
the tire being changed.
2004 Escape(204)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
159

To stow the full size flat tire in the
cargo floor, the long spare tire rod
in the tool bag needs to be installed.
11. Using the lug wrench, remove
the spare tire rod from the cargo
floor and install the longer spare tire
rod.
12. Put flat tire and tool bag with
jack handle, lug nut wrench and
spare tire rod away. Make sure jack
is fastened so it does not rattle
when you drive.
The cargo cover can not be
reattached to the back seat clips
when a full size tire is stowed.
13. Install cargo cover over the flat
tire and secure with the plastic nut.
14. Unblock the wheels.
Wheel lug nut torque specifications
Retighten the lug nuts to the specified torque at 800 km (500 miles)
after any wheel disturbance (tire rotation, changing a flat tire, wheel
removal, etc.).
Bolt size Wheel lug nut torque*
Nm Lb-ft
M12 x 1.5 113-153 84-114
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
2004 Escape(204)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
163

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor
Company has not approved a slingbelt towing procedure.
If your vehicle is to be towed from the rear using wheel lift equipment, it
is recommended that the front wheels (drive wheels) be placed on a
dolly to prevent damage to the transaxle.
On 4x4 vehicles, it isrequiredthat your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground to
prevent damage to the 4x4 system or vehicle.
2004 Escape(204)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
169

If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels in the ground) under the following conditions:
•Place the transmission in N (Neutral).
•Maximum speed is not to exceed 56 km/h (35 mph).
•Maximum distance is 80 km (50 miles).
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
2004 Escape(204)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
170

In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
2004 Escape(204)
Owners Guide (post-2002-fmt)
USA English(fus)
Customer Assistance
173

WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available
from your dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is “hot to the touch” or during exposure to
strong, direct sunlight.
•Always use a clean sponge or carwash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
PAINT CHIPS
Your dealer has touch-up paint and sprays to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jam) to
your dealer to ensure you get the correct color.
2004 Escape(204)
Owners Guide (post-2002-fmt)
USA English(fus)
Cleaning
Cleaning
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