Page 2 of 240
Seating and Safety Restraints 73
Seating 73
Safety restraints 79
Air bags 89
Child restraints 93
Driving 108
Starting 108
Brakes 111
Transmission operation 115
Vehicle loading 120
Trailer towing 123
Recreational towing 131
Roadside Emergencies 132
Getting roadside assistance 132
Hazard flasher switch 133
Fuel pump shut-off switch 133
Fuses and relays 135
Changing tires 143
Jump starting 151
Wrecker towing 156
Customer Assistance 157
Reporting safety defects (U.S. only) 165
Cleaning 166
Underbody preservation 170
2004 Econoline(eco)
Owners Guide (post-2002-fmt)
USA English(fus)
Table of Contents
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Page 132 of 240

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
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USA English(fus)
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On all two-piece flat wheel nuts,
apply one drop of motor oil between
the flat washer and the nut. Do not
apply motor oil to the wheel nut
threads or the wheel stud threads.
When a wheel is installed,
always remove any
corrosion, dirt or foreign materials
present on the mounting surfaces
of the wheel or the surface of the
front disc brake hub and rotor
that contacts the wheel. Installing
wheels without correct
metal-to-metal contact at the
wheel mounting surfaces can
cause the wheel nuts to loosen
and the wheel to come off while
the vehicle is in motion, resulting
in loss of control.
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Batteries contain sulfuric acid which can burn skin, eyes and
clothing, if contacted.
Do not attempt to push-start your vehicle. Automatic
transmissions do not have push-start capability; doing so may
damage the catalytic converter.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
transmission must relearn its shift strategy. As a result, the transmission
may have firm and/or soft shifts. This operation is considered normal and
will not affect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation.
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USA English(fus)
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1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect any electrical
surges. Turn all other accessories off.
Connecting the jumper cables
1. Connect the positive (+) jumper cable to the positive (+) terminal of
the discharged battery.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
+–+–
+–+–
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USA English(fus)
Roadside Emergencies
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2. Connect the other end of the positive (+) cable to the positive (+)
terminal of the assisting battery.
3. Connect the negative (-) cable to the negative (-) terminal of the
assisting battery.
4. Make the final connection of the negative (-) cable to an exposed
metal part of the stalled vehicle’s engine, away from the battery and the
carburetor/fuel injection system.Do notuse fuel lines, engine rocker
covers or the intake manifold asgroundingpoints.
Do not connect the end of the second cable to the negative (-)
terminal of the battery to be jumped. A spark may cause an
explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
+–+–
+–+–
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2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle’s battery.
+–+–
+–+–
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3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle’s battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
+–+–
+–+–
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USA English(fus)
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washing ....................................166
waxing .....................................166
wheels ......................................167
wiper blades ............................168
Climate control (see Air
conditioning or Heating) ......47, 49
Clock ..........................15, 17, 19, 22
Clock adjust
AM/FM .......................................19
AM/FM Stereo ...........................19
AM/FM/CD .................................22
Compass, electronic ....................60
calibration .................................61
set zone adjustment .................61
Console
overhead ....................................59
Controls
power seat .................................74
Coolant
checking and adding ..............184
refill capacities ................187, 218
specifications ..................222, 225
Cruise control
(see Speed control) ....................65
Customer Assistance ................132
Ford accessories for your
vehicle .....................................170
Ford Extended Service
Plan ..........................................159
Getting assistance outside
the U.S. and Canada ..............163
Getting roadside assistance ...132
Getting the service you
need .........................................157
Ordering additional owner’s
literature .................................164
The Dispute Settlement
Board .......................................159Utilizing the
Mediation/Arbitration
Program ...................................162
D
Daytime running lamps
(see Lamps) ................................50
Dipstick
automatic transmission
fluid ..........................................200
engine oil .................................175
Doors
lubricant specifications ..........222
Driveline universal joint and
slip yoke ....................................200
Driving under special
conditions ..................................119
through water .........................119
E
Emergencies, roadside
jump-starting ..........................151
Emergency Flashers .................133
Emission control system ..........197
Engine ................................225–226
cleaning ...................................167
coolant .....................................184
diesel ...........................................6
fail-safe coolant ......................188
idle speed control ...................178
lubrication
specifications ..................222, 225
refill capacities ........................218
service points ..........................174
starting after a collision .........133
Engine block heater .................111
Engine oil ..................................175
2004 Econoline(eco)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
235