2004 FORD E-350 towing
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Do not use replacement tires with lower load carrying capacities
than the originals because they may lower the vehicle’s GVWR
and GAWR limitations. Replacement tires with a higher limit than the
originals do not increase the GVWR and GAWR limitations.
Exceeding any vehicle weight rating limitation could result in
serious damage to the vehicle and/or personal injury.
Special loading instructions for owners of pickup trucks and
utility-type vehicles
For important information regarding safe operation of this type
of vehicle, see thePreparing to drive your vehiclesection in
this chapter.
Loaded vehicles may handle differently than unloaded vehicles.
Extra precautions, such as slower speeds and increased stopping
distance, should be taken when driving a heavily loaded vehicle.
Your vehicle can haul more cargo and people than most passenger cars.
Depending upon the type and placement of the load, hauling cargo and
people may raise the center of gravity of the vehicle.
Calculating the load your vehicle can carry/tow
1. Use the appropriate maximum GCWR chart (in theTrailer towing
section in this chapter) for your type of engine and rear axle ratio.
2. Weigh your vehicle without cargo. To obtain correct weights, take your
vehicle to a shipping company or an inspection station for trucks.
3. Subtract your loaded weight from the maximum GCWR in the chart.
This is the maximum trailer weight your vehicle can tow. It must be
below the maximum trailer weight shown in the chart.
TRAILER TOWING
Your vehicle may tow a class I, II or III trailer, provided the maximum
trailer weight is less than or equal to the maximum trailer weight listed
for your engine and rear axle ratio on the following charts.
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Towing a trailer places an additional load on your vehicle’s engine,
transmission, axle, brakes, tires and suspension. Inspect these
components carefully after any towing operation.
Note:Do not exceed the GVWR or the GAWR specified on the
certification label.
Towing trailers beyond the maximum recommended gross trailer
weight exceeds the limit of the vehicle and could result in
engine damage, transmission damage, structural damage, loss of vehicle
control, vehicle rollover and personal injury.
Preparing to tow
Use the proper equipment for towing a trailer and make sure it is
properly attached to your vehicle. See your dealer or a reliable trailer
dealer if you require assistance.
Hitches
Do not use or install hitches that clamp onto the bumper or to the axle.
Underbody hitches are acceptable if installed properly.
Safety chains
Always connect the trailer’s safety chains to the frame or hook retainers
of the vehicle hitch. To connect the trailer’s safety chains, cross the
chains under the trailer tongue and allow slack for turning corners.
If you use a rental trailer, follow the instructions that the rental agency
gives to you.
Do not attach safety chains to the bumper.
Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are
safe if installed properly and adjusted to the manufacturer’s
specifications. The trailer brakes must meet local and Federal
regulations.
Do not connect a trailer’s hydraulic brake system directly to your
vehicle’s brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
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Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure all running
lights, brake lights, turn signals and hazard lights are working. See your
dealer or trailer rental agency for proper instructions and equipment for
hooking up trailer lamps.
Using a step bumper (if equipped)
The rear bumper is equipped with an integral hitch and only requires a
ball with a one inch (25.4 mm) shank diameter. The bumper has a 5,000
lbs. (2,270 kg) trailer weight and 500 lbs. (227 kg) tongue weight
capacity.
If it is necessary to relocate the trailer hitch ball position, a
frame-mounted trailer hitch must be installed.
Driving while you tow
When towing a trailer:
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Do not exceed 50 mph (80 km/h) for the first 500 miles (800 km) of
towing and do not perform and fast accelerations from a stop during
this time.
•Consult your local motor vehicle speed regulations for towing a trailer.
•To eliminate excessive shifting, use a lower gear. This will also assist
in transmission cooling.
•Anticipate stops and brake gradually.
When descending long, steep downhill grades, always use a lower gear to
provide engine braking to save wear on brakes. Use Drive (Overdrive
OFF) on moderately steep hills, Second (2) on steep hills, and First (1)
on very steep hills.Do not apply your brakes continuously, as they
may overheat and become less effective.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to yourScheduled Maintenance Guide
for more information.
Trailer towing tips
•Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
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•Allow more distance for stopping with a trailer attached.
•The trailer tongue weight should be 10–15% of the loaded trailer
weight.
•If you will be towing a trailer frequently in hot weather, hilly
conditions, at GCW, or any combination of these factors, consider
refilling your rear axle with synthetic gear lube. Refer to the
Maintenance and specificationschapter for the lubricant
specification.
•Do not tow a trailer for the first 500 miles (800 km) after changing
the rear axle lube
•Do not exceed 50 mph (80 km/h) for the first 500 miles (800 km) of
towing and do not perform and fast accelerations from a stop during
this time.
•After you have traveled 50 miles (80 km), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•When stopped in traffic for long periods of time in hot weather, place
the gearshift in P (Park) and increase idle speed. This aids engine
cooling and air conditioner efficiency.
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
When backing down a ramp during boat launching or retrieval:
•do not allow the static water level to rise above the bottom edge of
the rear bumper.
•do not allow waves to break higher than 6 inches (15 cm) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•causing internal damage to the components.
•affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
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RECREATIONAL TOWING (ALL WHEELS ON THE GROUND)
An example of recreational towing would be towing your vehicle on a
trip behind a motorhome. Follow these guidelines if you have the need
for recreational towing of your vehicle with all four wheels on the
ground. These guidelines are designed to ensure that your transmission
is not damaged.
2WD vehicles (with automatic transmissions):
•Place the transmission in N (Neutral)
•Maximum speed is 35 mph (56 km/h)
•Maximum distance is 50 miles (80 km)
If a distance of 50 miles (80 km) or a speed of 35 mph (56 km/h) must
be exceeded, the drive shaft will have to be removed.
Ford recommends the driveshaft be removed/installed only by a qualified
technician. See your local dealer for driveshaft removal/installation.
Improper removal/installation of the driveshaft can cause
transmission fluid loss, damage to the driveshaft and internal
transmission components.
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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 36,000
miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 35 miles (56.3 km) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in theOwner Information Guidein the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
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•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a dissimilar spare tire/wheel can lead to impairment of the
following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel Driving Capability (if applicable)
•Load Leveling Adjustment (if applicable)
When driving with the dissimilar spare tire/wheel additional caution
should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a dissimilar spare tire/wheel and seek
service as soon as possible.
Spare tire information
The spare tire for your vehicle is stowed under the rear of your vehicle
(except cutaway and stripped chassis modelsor if equipped on E-350
Chassis Cab vehicles).
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If your vehicle has single rear wheels, thread the lug nuts on the studs
with the beveled face toward the wheel.
If your vehicle has dual rear wheels, thread the two element swiveling
lug nuts on the studs with the flange facing toward the wheel.
3. Use the lug nut wrench to screw the lug nut snugly against the wheel.
4. Lower the vehicle by turning the jack handle counterclockwise.
5. Remove the jack and fully tighten the lug nuts in the following pattern
(Refer toWheel lug nut torque specificationslater in this chapter for
the proper lug nut torque specification):
•5-lug wheel
•8-lug wheel
Never use wheels or lug
nuts different than the
original equipment as this could
damage the wheel or mounting
system. This damage could allow
the wheels to come off while the
vehicle is being driven.
6. Install any wheel covers, ornaments or hub caps. Make sure they are
screwed or snapped in place.
7. Stow the jack, handle and lug wrench.
8. Unblock the wheels.
Stowing the flat/spare tire
Note:Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.
1
4 3
2 5
1
3 4
27 6
5 8
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