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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 36,000
miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 35 miles (56.3 km) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in theOwner Information Guidein the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
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To remove a fuse use the fuse puller tool provided on the fuse panel
cover.
The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
15A4–Wheel Anti–lock Brake System
(4WABS) module
2 10A Remote Keyless Entry (RKE),
O/D cancel, Low vacuum (Diesel
engine only)
3 15A Trip computer, Radio, Instrument
illumination, Video Cassette
Player (VCP) and video screens,
Overhead console
4 15A Modified vehicle, Courtesy lamps
1234
5
7
689101142
43
44 13 12 14
15 16 17
19 18
2021 22 23
25 24
26 27 28 29
31 30 32 33 3435
37
3638 3940
41
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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
5 30A Power lock switches, Power locks
without RKE
6 10A Brake-shift interlock, Speed
control (gasoline engine only)
7 10A Multi-function switch, Turn signals
8 30A Radio capacitor(s), Ignition coil,
Powertrain Control Module (PCM)
diode, PCM power relay, Auxiliary
PCM (APCM) (Diesel engine
only)
9 30A Wiper control module, Windshield
wiper motor
10 20A Main light switch, Park lamps,
License lamp (external lamps),
Multi-function switch
(flash-to-pass)
11 15A Multi-function switch (hazards),
Brake lamp switch, Brake lamps
12 15A Back-up lamps, Auxiliary battery
relay (gasoline engine only),
Trailer tow relay
13 15A Blend door actuator, A/C heater,
Function selector switch
14 5A Instrument cluster
15 5A Trailer battery charge relay,
Cluster, Daytime Running Lamps
(DRL) module
16 30A Power seats
17 5A Power mirrors
18—Not used
19—Not used
20 10A Restraints
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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
21—Not used
22 15A Memory power radio, Rear seat
video control unit, Battery saver
relay, Instrument cluster, Courtesy
lamp relay, Accessory delay relay
23 20A Power locks w/RKE
24—Not used
25 10A Left headlamp (low beam)
26 20A Cigar lighter, Diagnostics
27 5A Radio
28—Not used
29 20A Power point #4 (console)
30 15A Headlamps (high beam indicator)
31 10A Right headlamp (low beam)
32 20A Power point #1 (instrument
panel)
33 10A Starter solenoid (gasoline engine
only)/Start relay (diesel engine
only)
34 20A Power point #3 (console)
35 30A Modified vehicle
36 5A (Cluster, A/C, Illumination, Radio)
37—Not used
38—Not used
39 10A Trailer tow electric brake, Center
High-Mounted Stop Lamp
(CHMSL), Brake lamps
40 20A Power point #2 (2nd row seating
position - driver side)
41 30A Modified vehicle
42—Not used
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Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
1—Powertrain Control Module (PCM)
diode
2—Alternative Fuel Control Module
(AFCM) diode (Natural gas
vehicle only)
3 10A* Daytime Running Lamps (DRL)
module, A/C clutch
4 20A* Natural Gas Vehicle (NGV) tank
solenoids (natural gas vehicle
only)
5 15A* Horn relay
6 2A* Brake pressure switch
7 60A** Ignition switch, Fuse panel,
Accessory delay
8 40A** Trailer battery charge relay
9 50A** Modified vehicle power
10 30A** Electric brake controller
11 60A** 4-Wheel Anti-lock Brake System
(4WABS)
12 60A** I/P fuses 29, 34, 35, 40 and 41
13 20A** Fuel pump relay
14 50A** Auxiliary blower relay
15 30A** Main light switch
16—Not used
17 50A** Blower motor relay (blower
motor)
18 60A** Engine compartment fuses 3, 5,
23 and 26, Instrument panel fuses
26 and 32, Diesel start relay
(Diesel engine only)
19 50A** IDM relay (Diesel engine only)
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To remove the spare tire:
1. Open the rear doors and remove
the thumb screw and anti-theft
bracket. If finger pressure will not
remove the thumb screw, use the
lug wrench to loosen the screw.
2. Remove the access cover from
the rubber strip behind the left
door.
3. Remove the jack handle from the
right side compartment and insert
the tip of the jack handle through
the access hole and into the tube.
4. Turn the jack handle
counterclockwise until the cable is
slack and the tire can be slid from
under the vehicle.
5. Remove the retainer from the
spare tire.
To stow the cable retainer with the spare removed, turn the jack handle
clockwise until all slack is removed.
Tire change procedure
Preparing to change the tire
To help prevent the vehicle from moving when you change a tire,
be sure the parking brake is set, then block (in both directions)
the wheel that is diagonally opposite (other side and end of the
vehicle) to the tire being changed.
1. Park on a level surface.
2. Activate the warning flashers.
3. Place the gearshift in P (Park).
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4. Apply the parking brake and turn
the engine off.
5. Block the wheel that is diagonally
opposite the tire you are changing.
On E-450 vehicles, the parking
brake is on the transmission.
Therefore, the vehicle will not be
prevented from moving when a rear
wheel is lifted, even if the parking brake is applied. Be sure to block both
directions of the wheel that is diagonally opposite to the wheel that is
being lifted.
If the vehicle slips off the jack, you or someone else could be
seriously injured.
6. Remove the spare tire and jack (if equipped on E-350 chassis cab
vehicles) from the storage location.
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7. Use the tapered end of the lug nut wrench to unscrew wheel
ornaments attached by retaining screws. Remove any wheel trim. Insert
the tapered end of the lug nut wrench behind wheel covers or hubcaps
and twist off.
8. Loosen the wheel nut by pulling up on the handle of the lug nut
wrench about one-half turn (counterclockwise). Do not remove the
wheel lug nuts until you raise the tire off the ground.
Replacing the tire
1. Assemble the jack handle sections together and lock into the jack. Use
the jack handle to slide the jack under the vehicle.
To lessen the risk of personal injury, do not put any part of your
body under the vehicle while changing a tire. Do not start the
engine when your vehicle is on the jack. The jack is only meant for
changing the tire.
2. Position the jack to raise the front or rear wheel.
•Never use the front or rear
differential as a jacking point.
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