Fiat customer benefits
When you buy a new Fiat, you buy more than just a car. Behind every car we sell there is the reassurance of
a whole range of customer benefits and services designed to make the ownership of your Fiat as enjoyable,
affordable and trouble-free as possible.
3 YEAR FIATCARE WARRANTY & ROADSIDE SERVICE
PACKAGE
Any repairs required as the result of faulty materials or manufacture
are carried out free of charge - either for parts or labour.
3RD YEAR DEALER WARRANW
ls a manufacturer supported insurance programme, providing
comprehensive coverage at competitive premiums. Additionally,up to 650/o No Claims Bonus may be transferred from your
existing policy after 5 years claim free driving. Insurancequotations are also available online on our Fiat websiteunnnru.fiat.co.uk.
FINANCE PI.ANS
All new Fiat cars come with this comprehensive package, which
consists of the following:
2 YEAR UNLIMITED MILEAGE, MANUFACTURER
WARRANTY
This warranty covers most electrical and mechanical components in
the third yeal or up to 60,000 miles from the date of first
registration, whichever occurs first The warranty is provided free of
charge and is subject to conditions (full details are available from
your Fiat dealefl.
This cover comes free with every new Fiat car and includes the full
range of AA Emergency services (Roadside Assistance, Home Start,
Relay, Relay Plus and Pan European cover) 24 hours a day, as well as
free access to travel information, legal advice and technical
information.
THE MASTERCARE PROGRAMME
The Fiat Mastercare Programme is a 'peace of mind' warranty and
roadside assistance package, offered by Fiat Auto (UK) Ltd which
can be purchased from Fiat appointed dealerships in the UK within
3 months from the date of first registration of a new Fiat car(only applicable to Fiat cars registered on or after 01/0212004). With
a Fiat Mastercare Programme, you have protection against the
cost of unexpected bills for up to 5 years from the date of first
registration, or 75,000 miles, which ever'occurs first, in respect to
the following;
o Repairing or replacing defective components.. Rectifying paintwork defects.r Roadside assistance and recovery both in the UK and in Europe.
12 YEAR ANTI-PERFORATION WARRANW
Subject to regular inspections being carried out as detailed in the
Fiat Aftercare Book, any perforation of the bodywork due to
corrosion will be repaired free of all parts and labour charges during
the first 12 years.
3 YEAR PAINTWORK WARRANW
Any paintwork defects due to faulty materials or manufacture will
be rectified free of charge during the first 3 years.
TNTERNAilONAL SECURTTY REGTSTER (lSR)
All new Fiat cars are registered with the lSR, using a unique code
which is printed on both the front and rear screens and the four side
windows. This works as a valuable theft deterrent, as thieves know
the vehicle can be identified and traced by the police through the lSR.
FIAT INSURANCE
Fiat Consumer Services offers a comprehensive range of financialplans to suit private and business customers alike. Fiat i-deal, FiatFinance Lease, Fiat Lease Purchase and traditional Hire Purchasecan adapt to suit your individual requirements, whatever they maybe. For example, you may wish to include the cost of a MastercareProgramme extended warranty and Fiat AA Assurance cove[ aswell as routine servicing. And one of our Credit Protection Planswill provide added security for you, your family and yourinvestment. Your Fiat dealer will be pleased to design a specificplan for you. Please ask for more information. Written quotations
available on request. A guarantbe may be required. Fiat ConsumerServices is a division of Fiat Auto Financial Services Ltd.
12 MONTHS PART AND REPAIR GUARANTEE
All genuine Fiat parts are guaranteed for 12 months, or theduration of the prevailing warranty on the vehicle, as are repairscarried out by any Fiat dealer using genuine parts.
FIXED SERVICE COSTS
All Fiat dealers operate a 'Menu Pricing' programme whichguarantees fixed service and replacement costs with no hiddenextras. The price you see is the price you'll pay, unless you havegiven your consent for further work to be carried out.
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Through Motability, Fiat offers preferential leasing and hirepurchase schemes over periods of 3 to 5 years. A wide range ofadaptations are also available through your Fiat dealer to matchindividual needs. Call 0800 71 7000 for more information.
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A freephone number (0800 71 7000) gives you access to ourdedicated information and customer services facilities, providingyou with details of Fiat dealers offering additional services suchas extended workshop hours, Auto Clinic and ApprovedBodyshop facilities. Fiat also believe it is important to stay incontact with you and will, subject to your agreement, telephoneyou from time to time to ensure you are happy with your Fiat andthe service you receive from your dealer. You can also accessinformation about Fiat products and services online on ourcom prehensive website rnnnrur.f iat. co. u k.
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