2004 DODGE RAM 2500 DIESEL service

INTRODUCTION
This manual has been prepared with the assistance of
service and engineering specialists to acquaint you with
the operation and maintenance of your new vehicle. It is
supplemented by a Warranty Information Booklet and
various customer oriented documents. You are urged to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After you read the manual, it should be stored
in the vehicle for convenient reference and remain with
the vehicle when sold, so that the new owner will be
aware of all safety warnings.
When it comes to service, remember that your dealer
knows your vehicle best, has the factory-trained techni-
cians and genuine Mopartparts, and is interested in
your satisfaction.WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain or emit chemicals
known to the State of California to cause cancer and
birth defects or other reproductive harm. In addition,
certain fluids contained in vehicles and certain prod-
ucts of component wear contain or emit chemicals
known to the State of California to cause cancer and
birth defects or other reproductive harm.
A MESSAGE FROM DAIMLERCHRYSLER
CORPORATION
DaimlerChrysler Corporation and Cummins welcome
you as a new Dodge Ram Cummins Turbo Diesel-
powered truck owner.
4 INTRODUCTION

VAN CONVERSIONS/CAMPERS
The Manufacturer's Warranty does not apply to body
modifications or special equipment installed by van
conversion/camper manufacturers/ body builders. Such
equipment includes video monitors, VCRs, heaters,
stoves, refrigerators, etc. For warranty coverage and
service on these items, contact the applicable manufac-
turer.
Operating instructions for the special equipment in-
stalled by the conversion/camper manufacturer should
also be supplied with your vehicle. If these instructions
are missing, please contact your selling dealer for assis-
tance in obtaining replacement documents from the
applicable manufacturer.
VEHICLE IDENTIFICATION NUMBER
The vehicle identification number (VIN) is found on a
stamped plate located on the left front corner of the
instrument panel pad, visible from outside of the vehicle
through the windshield. This number also appears on the
Automobile Information Disclosure Label affixed to a
window on your vehicle. Save this label for a convenient
record of your vehicle identification number and optional
equipment.
6 INTRODUCTION

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
CONTENTS
mA Word About Your Keys..................11
NKey-In-Ignition Reminder................11
NSentry Key Ð If Equipped................11
mIgnition And Steering Lock.................14
NManual Transmissions...................14
NAutomatic Transmissions.................15
mDoor Key.............................16
mDoor Locks............................16
NManual Locks.........................16NPower Door Locks Ð If Equipped..........17
NChild Protection Door Lock...............21
mRemote Keyless Entry Ð If Equipped.........22
NTo Unlock The Doors...................23
NTo Lock The Doors.....................24
NUsing The Panic Alarm..................25
NProgramming Additional Transmitters........26
NGeneral Information....................27
NTransmitter Battery Service...............28
2

The9Security Light9, located in the instrument cluster,
will illuminate for about 2 seconds when the ignition
switch is first turned to the ON position. If the vehicle
electronics do not receive a valid signal from the ignition
key, the9Security Light9will flash continuously to signal
that the vehicle has been immobilized. If the9Security
Light9remains on during vehicle operation, it indicates a
fault in the system electronics. If this option was ordered,
all of the keys provided with your new vehicle have been
programmed to the vehicle electronics.
Replacement Keys
NOTE:Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once
a Sentry Key has been programmed to a vehicle, it cannot
be programmed to any other vehicle.At the time of purchase, the original owner is provided
with a four digit PIN number. This number is required
for dealer replacement of keys. Duplication of keys may
be performed at an authorized dealer or by using the
Customer Key Programming procedure. This procedure
consists of programming a blank key to the vehicle
electronics. A blank key is one which has never been
programmed and needs to be cut.
NOTE:When having the Sentry Key System serviced,
bring all vehicle keys to the dealer.
12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

2. Closeness to a radio transmitter such as a radio station
tower, airport transmitter, and some mobile or CB radios.
Transmitter Battery Service
The recommended replacement battery is a 3V lithium
2016 cell. This transmitter requires two batteries.NOTE:Do not touch the battery terminals that are on
the back housing or the printed circuit board.
1. With transmitter buttons facing down, use a flat blade
or dime to pry the two halves of the transmitter apart.
Make sure not to damage the rubber gasket during
removal.
2. Remove and replace the batteries. Be careful not to
disturb the metal terminal near the batteries. Install the
batteries with the positive terminal up, reference the note
9+ SIDE UP9on the inside of the bottom half of the
transmitter case. Avoid touching the new batteries with
your fingers. Skin oils may cause battery deterioration. If
you touch a battery, clean it with rubbing alcohol.
3. To reassemble the transmitter case snap the two halves
together. Make sure there is an even gap between the two
halves. Test transmitter operation.
28 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Airbag Light
You will want to have the airbags ready to inflate for your
protection in an impact. While the airbag system is
designed to be maintenance free, if any of the following
occurs, have an authorized dealer service the system
promptly:
²The airbag light does not come on or flickers during
the 6 to 8 seconds when the ignition switch is first
turned on.
²The light remains on or flickers after the 6 to 8 second
interval.
²The light flickers or comes on and remains on while
driving.NOTE:If the speedometer, tachometer or any engine
related gauges are not working, the airbag control mod-
ule may also be disabled. The airbags may not be ready
to inflate for your protection. Promptly check fuse num-
bers 52 and 53 in the fuse and relay center. See your
dealer if the fuse is good.
Child Restraint
Everyone in your vehicle needs to be buckled up all the
time Ð babies and children, too. Every state in the United
States and all Canadian provinces require that small
children ride in proper restraint systems. This is the law,
and you can be prosecuted for ignoring it.
Children 12 years and under should ride properly buck-
led up in a rear seat, if available. According to crash
statistics, children are safer when properly restrained in
the rear seats rather than in the front.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 55
2

List All Names in the UConnectŸ Phonebook
²
Press the 'Phone' button to begin.
²After the9Ready9prompt, say9Phonebook List
Names9.
²The UConnectŸ system will play the names of all the
phonebook entries.
²To call one of the names in the list, press the 'Voice
Recognition' button during the playing of the desired
name and say9Call9.
²The UConnectŸ system will then prompt you as to
number designation you wish to call.
²The selected number will be dialed.
Phone Call Features
The following feature(s) can be accessed through the
UConnectŸ system if the feature(s) are available on your
cellular service plan. For example, if your cellular service
plan provides three-way calling, this feature can be
accessed through the UConnectŸ system.
Answer or Reject an Incoming Call - No Call
Currently in Progress
When you receive a call on your cellular phone, the
UConnectŸ system will interrupt the stereo audio and
will ask if you would like to answer the call by pressing
the 'Phone' button. Press the 'Phone' button to answer
the call. To reject the call, press the 'Phone' button until
you hear a single beep indicating that the incoming call
was rejected.
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 85
3

²The lower priority phone will only be used for the next
phone call. After that, the UConnectŸ system will
return to using the highest priority phone in the
vehicle.
UConnectŸ System Features
Barge In - Touch Tone Phone Inputs
You can use your UConnectŸ system to access a voice
mail system, an automated service, or any other phone
number that you can dial with any phone. When calling
a number with your UConnectŸ system that normally
requires you to enter in a touch-tone sequence on your
cellular phone keypad, you can push the 'Voice Recogni-
tion' button and say the sequence you wish to enter
followed by9Send9. For example, if required to enter your
pin number, you can press the 'Voice Recognition' button
and say93746Send9, or whatever you have made your
pin. This method can also be used in instances where youare pressing a number on your keypad to navigate
through a menu structure or to enter a number for a
pager.
Barge In - Overriding Prompts
The 'Voice Recognition' button can be used when you
wish to skip part of a prompt and issue your voice
recognition command immediately. For example, if a
prompt is playing9Would you like to pair a phone, clear
a{9, you could press the 'Voice Recognition' button and
say9Pair A Phone9to select that option without having to
listen to the rest of the voice prompt.
Language Selection
To change the language that the UConnectŸ system is
using, press the 'Phone' button and say the name of the
language you wish to switch to (English, EspaÞol, or
FranÕais as equipped). After selecting one of the lan-
guages, all prompts and voice commands will be in the
selected language.
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 89
3