Page 10 of 200
immediately after the ignition switch is turned on for a
bulb check. Afterwards, if the bulb remains on, this
indicates a problem with the electronics.
If the bulb begins to flash after the bulb check, this
indicates that an invalid key has been used to start the
vehicle. Both of these conditions will result in the engine
being shut off after two (2) seconds of running.
Keep in mind that a key which has not been programmed
is also considered an invalid key even if it is cut to fit the
ignition lock cylinder for that vehicle.
If the Theft Alarm/Immobilizer Light comes on during
normal vehicle operation (vehicle has been running for
longer than 10 seconds), a fault has been detected in the
electronics and the vehicle should be serviced as soon as
possible.
NOTE:
²
The Sentry Key Immobilizer System is not compatible
with remote starting systems. Use of these systems
may result in vehicle starting problems and loss of
security protection.
²Exxon/Mobil Speed Pass,Ÿ additional Sentry Keys, or
any other transponder equipped components on the
same keychain willnot
cause a key-related (tran-
sponder) fault unless the additional part isphysi-
cally held against the ignition keybeing used
when starting the vehicle. Cell phones, pagers, or
other RF electronics will not cause interference with
this system.
All of the keys provided with your new vehicle have
been programmed to the vehicle electronics.
Replacement Keys
NOTE:
Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once
a Sentry Key has been programmed to a vehicle, it can
not be programmed to any other vehicle.
At the time of purchase, the original owner is provided
with a four digit PIN number. This number is required
for dealer replacement of keys. Duplication of keys may
be performed at an authorized dealer or by using the
Customer Key Programming procedure. This procedure
10 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
Page 60 of 200
NSelecting Satellite Mode In RBP, RBU, RAZ,
And RBQ Radios......................75
NSelecting a Channel.....................75
NStoring And Selecting Pre-Set Channels.......76
NUsing The PTY (Program Type) Button (If
Equipped)...........................76
NPTY Button9Scan9......................76
NPTY Button9Seek9......................76
NSatellite Antenna.......................76NReception Quality......................76
mCompact Disc Maintenance................77
mRadio Operation And Cellular Phones........77
mClimate Controls.......................78
NAir Conditioning......................78
NOperating Tips........................81
mElectric Rear Window Defroster............83
mTurbo Boost Gauge......................83
60 UNDERSTANDING YOUR INSTRUMENT PANEL
Page 77 of 200
²Driving under wide bridges or along tall buildings can
cause intermittent reception.
²Placing objects over or too close to the antenna can
cause signal blockage.
COMPACT DISC MAINTENANCE
To keep the compact discs in good condition, take the
following precautions:
1. Handle the disc by its edge; avoid touching the
surface.
2. If the disc is stained, clean the surface with a soft cloth,
wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratch-
ing the disc.
4. Do not use solvents such as benzine, thinner, cleaners,
or antistatic sprays.
5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.7. Do not store the disc where temperatures may become
too high.
NOTE:If you experience difficulty in playing a particu-
lar disc, it may be damaged, oversized, or have theft
protection encoding. Try a known good disc before
considering disc player service.
RADIO OPERATION AND CELLULAR PHONES
Under certain conditions, the operation of a cellular
phone in your vehicle can cause erratic or noisy perfor-
mance from your radio. This condition may be lessened
or eliminated by relocating the cellular phone antenna.
This condition is not harmful to the radio. If your radio
performance does not satisfactorily ªclearº by the repo-
sitioning of the antenna, it is recommended that the radio
volume be turned down or off during cellular phone
operation.
UNDERSTANDING YOUR INSTRUMENT PANEL 77
4
Page 185 of 200
²If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
²If your dealership is unable to resolve the concern, you
may contact the Manufacturer's Customer Center.
Any communication to the Manufacturer's Customer
Center should include the following information:
²Owner's name and address
²Owner's telephone number (home and office)
²Dealership name
²Vehicle identification number
²Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer
Center
P.O. Box 21±8004
Auburn Hills, MI 48321±8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone Ð(800) 465±2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico (915) 729±1248 or 729±1240
Outside Mexico (525) 729±1248 or 729±1240
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its Customer
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States can communicate with the
manufacturer by dialing 1±800±380±CHRY.
IF YOU NEED CONSUMER ASSISTANCE 185
9
Page 188 of 200
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
²Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts.
²Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students andtechnicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
²Owner's Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
Call Toll Free at1±800±890±4038 (U.S.)or1±800±387±1143
(Canada)
Or
Visit us on the World Wide Web at:
www.techauthority.daimlerchrysler.com
188 IF YOU NEED CONSUMER ASSISTANCE
