2004 Passenger Car, Minivan & Pacifica
18
CUSTOMER ASSISTANCE
CUSTOMER ASSIST
ANCE
We want you to be completely satisfied with your DaimlerChrysler vehicle. If you have a warranty or service problem that has not beenresolved to your complete satisfaction, please follow these steps: 1.Discuss the matter with the Service Manager of your DaimlerChrysler dealership; then with the General Manager orowner, if necessary.
2. Give your dealer a reasonable length of time or number ofopportunities to satisfy you. In fact, your dealer may contactDaimlerChrysler on your behalf.
3. If the problem still has not been resolved, please contact us at theaddress or toll-free number shown and give us an opportunity toreview your situation. When you contact us, please provide thefollowing information: o
Your name, address and phone number
o The name of your dealer
o Your Vehicle Identification Number (VIN)
o Your vehicleÕs odometer reading (kilometres).
Customer Assistance CentreDaimlerChrysler Canada Inc. P.O. Box 1621
Windsor, Ontario N9A 4H6 1-800-465-2001
2004 Car_Minivan Maint Book 7/24/03 12:42 PM Page 18
2004 Passenger Car, Minivan & Pacifica
24 As complete as our new warranty is, it may not give you total protection for your ownership period, nor does it provide theregular maintenance which is required to keep your new vehicleat its optimal operating condition. If you lease a vehicle, youshould be aware of your obligation to maintain and repair the vehicle.
DaimlerChrysler Canada Service Contracts can enhance your
new vehicleÕs factory warranty from the day of delivery and provide mechanical coverage on most major components
when your
factory warranty expires. There are 3 types of plans available forpurchase to suit most needs and the average length of ownership. Subject to limitations. Details available at your selling dealer.
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
OPTIONAL
DAIMLERCHR YSLER
CANADA SER VICE
CONTRACTS
2004 Car_Minivan Maint Book 7/24/03 12:42 PM Page 24
