2004 CHEVROLET SUBURBAN jump start

Problem Recommended Action
After stopping the player, I
push Play but sometimes
the DVD starts where I
left off and sometimes at
the beginning.If the stop button was
pressed one time, the
DVD player will resume
playing where the DVD
was stopped. If the stop
button was pressed two
times the DVD player will
begin to play from the
beginning of the DVD.
The auxiliary source is
running but there is no
picture or sound.Check that the DVD
player is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.
My disc is stuck in the
player. The Load/Eject
button does not work.Turn the DVD power off,
then on, the press the
load/eject button on the
DVD player.
Do not attempt to forcibly
remove the disc from the
DVD player. This could
permanently damage the
disc and DVD player.Problem Recommended Action
Sometimes the wireless
headphone audio cuts out
or buzzes.Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using your
cellular telephone in the
vehicle.
Check that the
headphones are facing
the front of the vehicle.
I lost the remote and/or
the headphones.See your dealer for
assistance.
The DVD is playing, but
there is no picture or
sound.Check that the DVD
player is in DVD mode.
The audio/video skips or
jumps.The DVD or CD could be
dirty, scratched, or
damaged.
The audio from the radio
for the Radio with
Six-Disc CD and XM™
has taken over the audio
from the DVD or CD
when using the wired
headphones.The RSE is working
correctly.
Use the wireless
headphones or have the
front seat passengers
listen to another audio
source.
3-132

Service............................................................5-3
Doing Your Own Service Work.........................5-3
Adding Equipment to the Outside
of Your Vehicle...........................................5-4
Fuel................................................................5-4
Gasoline Octane............................................5-5
Gasoline Specications....................................5-5
California Fuel...............................................5-6
Additives.......................................................5-6
Fuel E-85 (85% Ethanol).................................5-7
Fuels in Foreign Countries...............................5-8
Filling Your Tank............................................5-9
Filling a Portable Fuel Container.....................5-11
Checking Things Under the Hood....................5-12
Hood Release..............................................5-12
Engine Compartment Overview.......................5-14
Engine Oil...................................................5-17
Engine Air Cleaner/Filter................................5-22
Automatic Transmission Fluid.........................5-24
Engine Coolant.............................................5-26
Coolant Surge Tank Pressure Cap..................5-29Engine Overheating.......................................5-29
Cooling System............................................5-32
Engine Fan Noise.........................................5-37
Power Steering Fluid.....................................5-38
Windshield Washer Fluid................................5-39
Brakes........................................................5-40
Battery........................................................5-44
Jump Starting...............................................5-44
All-Wheel Drive..............................................5-50
Rear Axle.......................................................5-51
Four-Wheel Drive............................................5-52
Front Axle......................................................5-53
Bulb Replacement..........................................5-54
Halogen Bulbs..............................................5-54
Headlamps..................................................5-54
Front Turn Signal, Sidemarker and Daytime
Running Lamps.........................................5-56
Side Identication Marker Lamps.....................5-57
Roof Marker Lamps......................................5-57
Taillamps.....................................................5-59
Replacement Bulbs.......................................5-60
Section 5 Service and Appearance Care
5-1

A. Engine Air Cleaner/Filter. SeeEngine Air
Cleaner/Filter on page 5-22.
B. Coolant Surge Tank. SeeCooling System on
page 5-32.
C. Air Filter Restriction Indicator (If Equipped). See
Engine Air Cleaner/Filter on page 5-22.
D. Engine Oil Dipstick. SeeEngine Oil on page 5-17.
E. Automatic Transmission Dipstick. SeeAutomatic
Transmission Fluid on page 5-24.
F. Engine Oil Fill. SeeEngine Oil on page 5-17.
G. Fan. SeeCooling System on page 5-32.
H. Remote Negative (−) Terminal (GND). SeeJump
Starting on page 5-44.I. Power Steering Fluid Reservoir. SeePower Steering
Fluid on page 5-38.
J. Remote Positive (+) Terminal. SeeJump Starting on
page 5-44.
K. Brake Master Cylinder Reservoir. SeeBrakes on
page 5-40.
L. Underhood Fuse Block. SeeFuses and Circuit
Breakers on page 5-110.
M. Battery. SeeBattery on page 5-44.
N. Windshield Washer Fluid Reservoir. SeeWindshield
Washer Fluid on page 5-39.
5-15

A. Engine Air Cleaner/Filter. SeeEngine Air
Cleaner/Filter on page 5-22.
B. Coolant Surge Tank. SeeCooling System on
page 5-32.
C. Air Filter Restriction Indicator (If Equipped). See
Engine Air Cleaner/Filter on page 5-22.
D. Engine Oil Dipstick. SeeEngine Oil on page 5-17.
E. Automatic Transmission Dipstick. SeeAutomatic
Transmission Fluid on page 5-24.
F. Engine Oil Fill. SeeEngine Oil on page 5-17.
G. Fan. SeeCooling System on page 5-32.
H. Remote Negative (−) Terminal (GND). SeeJump
Starting on page 5-44.
I. Remote Positive (+) Terminal. SeeJump Starting
on page 5-44.
J. Power Steering Fluid Reservoir. SeePower Steering
Fluid on page 5-38.
K. Brake Master Fluid Reservoir. SeeBrakes on
page 5-40.
L. Underhood Fuse Block. SeeFuses and Circuit
Breakers on page 5-110.
M. Battery. SeeBattery on page 5-44.
N. Windshield Washer Fluid Reservoir. SeeWindshield
Washer Fluid on page 5-39.Engine Oil
If the CHECK OIL LEVEL message appears on the
instrument cluster, it means you need to check
your engine oil level right away.
For more information, see “CHECK OIL LEVEL” under
DIC Warnings and Messages on page 3-68.
You should check your engine oil level regularly; this is
an added reminder.
Checking Engine Oil
It is a good idea to check your engine oil every time you
get fuel. In order to get an accurate reading, the oil
must be warm and the vehicle must be on level ground.
The engine oil dipstick handle is a yellow loop. See
Engine Compartment Overview on page 5-14for
the location of the engine oil dipstick.
Turn off the engine and give the oil several minutes to
drain back into the oil pan. If you don’t, the oil
dipstick might not show the actual level.
Pull out the dipstick and clean it with a paper towel or
cloth, then push it back in all the way. Remove it again,
keeping the tip down, and check the level.
5-17

Battery
Your new vehicle comes with a maintenance free
ACDelco®battery. When it is time for a new battery, get
one that has the replacement number shown on the
original battery’s label. We recommend an ACDelco
®
battery. SeeEngine Compartment Overview on
page 5-14for battery location.
Warning:Battery posts, terminals and related
accessories contain lead and lead compounds,
chemicals known to the State of California to cause
cancer and reproductive harm. Wash hands after
handling.
Vehicle Storage
If you are not going to drive your vehicle for 25 days
or more, remove the black, negative (−) cable from
the battery. This will help keep your battery from
running down.
{CAUTION:
Batteries have acid that can burn you and gas
that can explode. You can be badly hurt if you
are not careful. SeeJump Starting on page 5-44
for tips on working around a battery without
getting hurt.
Contact your dealer to learn how to prepare your
vehicle for longer storage periods.
Also, for your audio system, seeTheft-Deterrent
Feature on page 3-135.
Jump Starting
If your battery (or batteries) has run down, you may
want to use another vehicle and some jumper cables
to start your vehicle. Be sure to follow the steps below
to do it safely.
5-44

{CAUTION:
Batteries can hurt you. They can be dangerous
because:
They contain acid that can burn you.
They contain gas that can explode or
ignite.
They contain enough electricity to
burn you.
If you do not follow these steps exactly, some
or all of these things can hurt you.
Notice:Ignoring these steps could result in costly
damage to your vehicle that would not be covered
by your warranty.
Trying to start your vehicle by pushing or pulling it
will not work, and it could damage your vehicle.
1. Check the other vehicle. It must have a 12-volt
battery with a negative ground system.Notice:If the other vehicle’s system is not a 12-volt
system with a negative ground, both vehicles can
be damaged. Only use vehicles with 12-volt systems
with negative grounds to jump start your vehicle.
2. Get the vehicles close enough so the jumper cables
can reach, but be sure the vehicles aren’t touching
each other. If they are, it could cause a ground
connection you don’t want. You wouldn’t be able to
start your vehicle, and the bad grounding could
damage the electrical systems.
To avoid the possibility of the vehicles rolling, set
the parking brake rmly on both vehicles involved in
the jump start procedure. Put the automatic
transmission in PARK (P) before setting the parking
brake. If you have a four-wheel-drive vehicle, be
sure the transfer case is in a drive gear not in
NEUTRAL.
5-45

Notice:If you leave your radio or other accessories
on during the jump starting procedure, they could
be damaged. The repairs would not be covered
by your warranty. Always turn off your radio and
other accessories when jump starting your vehicle.
3. Turn off the ignition on both vehicles. Unplug
unnecessary accessories plugged into the cigarette
lighter or in the accessory power outlets. Turn off
the radio and all the lamps that aren’t needed. This
will avoid sparks and help save both batteries.
And it could save your radio!
4. Open the hoods and locate the positive (+) and
negative (−) terminal locations of the other vehicle.
Your vehicle has a remote positive (+) jump starting
terminal and a remote negative (−) jump starting
terminal. You should always use these remote
terminals instead of the terminals on the battery.
The remote positive (+) terminal is located behind a
red plastic cover, if equipped, near the engine
accessory drive bracket. To uncover the remote
positive (+) terminal, open the red plastic cover, if
equipped.
The remote negative (−) terminal is located on the
engine drive bracket, or on the thermostat
housing on the 8.1L engine. It is marked″GND.″
SeeEngine Compartment Overview on page 5-14
for more information on location.
{CAUTION:
Using a match near a battery can cause battery
gas to explode. People have been hurt doing
this, and some have been blinded. Use a
ashlight if you need more light.
Be sure the battery has enough water. You do
not need to add water to the ACDelco
®battery
installed in your new vehicle. But if a battery
has ller caps, be sure the right amount of
uid is there. If it is low, add water to take care
of that rst. If you do not, explosive gas could
be present.
Battery uid contains acid that can burn you.
Do not get it on you. If you accidentally get it
in your eyes or on your skin, ush the place
with water and get medical help immediately.
5-46

8. Now connect the black
negative (−) cable to
the good battery’s
negative (−) cable. Use
a remote negative (−)
terminal if the
vehicle has one.
Don’t let the other end touch anything until the next
step. The other end of the negative (−) cabledoesn’tgo
to the dead battery. It goes to a heavy, unpainted
metal part of the vehicle with the dead battery, or to the
remote negative (−) terminal if the vehicle has one.9. Connect the other end
of the negative (−)
cable to the remote
negative (−) terminal,
marked GND, on
the vehicle with the
dead battery.
10. Now start the vehicle with the good battery and run
the engine for a while.
11. Try to start the vehicle that had the dead battery.
If it won’t start after a few tries, it probably needs
service.
Notice:If the jumper cables are removed in the
wrong order, electrical shorting may occur and
damage the vehicle. The repairs would not be
covered by your warranty. Remove the jumper
cables in the correct order, making sure that the
cables do not touch each other or other metal.
5-48