2004 CHEVROLET SUBURBAN steering

Q:What should I do if my vehicle stalls, or
is about to stall, and I can not make it up
the hill?
A:If this happens, there are some things you should
do, and there are some things you must not do.
First, here is what youshoulddo:
Push the brake pedal to stop the vehicle and keep
it from rolling backwards. Also, apply the parking
brake.
If your engine is still running, shift the transmission
to REVERSE (R), release the parking brake, and
slowly back down the hill in REVERSE (R).
If your engine has stopped running, you will need to
restart it. With the brake pedal pressed and the
parking brake still applied, shift the transmission to
PARK (P) and restart the engine. Then, shift to
REVERSE (R), release the parking brake, and
slowly back down the hill as straight as possible in
REVERSE (R).
As you are backing down the hill, put your left hand
on the steering wheel at the 12 o’clock position.
This way, you will be able to tell if your wheels are
straight and maneuver as you back down. It is
best that you back down the hill with your wheels
straight rather than in the left or right direction.
Turning the wheel too far to the left or right
will increase the possibility of a rollover.
Here are some things youmust notdo if you stall, or
are about to stall, when going up a hill.
Never attempt to prevent a stall by shifting into
NEUTRAL (N) to “rev-up” the engine and regain
forward momentum. This will not work. Your vehicle
will roll backwards very quickly and you could go
out of control.
Instead, apply the regular brake to stop the vehicle.
Then apply the parking brake. Shift to
REVERSE (R), release the parking brake, and
slowly back straight down.
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Driving in Mud, Sand, Snow or Ice
When you drive in mud, snow or sand, your wheels will
not get good traction. You can not accelerate as
quickly, turning is more difficult, and you will need longer
braking distances.
It is best to use a low gear when you are in mud — the
deeper the mud, the lower the gear. In really deep
mud, the idea is to keep your vehicle moving so you do
not get stuck.
When you drive on sand, you will sense a change in
wheel traction. But it will depend upon how loosely
packed the sand is. On loosely packed sand (as
on beaches or sand dunes) your tires will tend to sink
into the sand. This has an effect on steering,
accelerating and braking. Drive at a reduced speed and
avoid sharp turns or abrupt maneuvers.Hard packed snow and ice offer the worst tire traction.
On these surfaces, it is very easy to lose control.
On wet ice, for example, the traction is so poor that you
will have difficulty accelerating. And if you do get
moving, poor steering and difficult braking can cause
you to slide out of control.
{CAUTION:
Driving on frozen lakes, ponds or rivers can be
dangerous. Underwater springs, currents
under the ice, or sudden thaws can weaken the
ice. Your vehicle could fall through the ice and
you and your passengers could drown. Drive
your vehicle on safe surfaces only.
4-37

Driving in Water
Heavy rain can mean ash ooding, and ood waters
demand extreme caution.
Find out how deep the water is before you drive through
it. If it is deep enough to cover your wheel hubs,
axles or exhaust pipe, do not try it — you probably will
not get through. Also, water that deep can damage
your axle and other vehicle parts.
If the water is not too deep, drive slowly through it. At
faster speeds, water splashes on your ignition
system and your vehicle can stall. Stalling can also
occur if you get your tailpipe under water. And, as long
as your tailpipe is under water, you will never be
able to start your engine. When you go through water,
remember that when your brakes get wet, it may
take you longer to stop.
{CAUTION:
Driving through rushing water can be
dangerous. Deep water can sweep your vehicle
downstream and you and your passengers
could drown. If it is only shallow water,
CAUTION: (Continued)
CAUTION: (Continued)
it can still wash away the ground from under
your tires, and you could lose traction and
roll the vehicle over. Do not drive through
rushing water.
SeeDriving in Rain and on Wet Roads on page 4-40for
more information on driving through water.
After Off-Road Driving
Remove any brush or debris that has collected on the
underbody, chassis or under the hood. These
accumulations can be a re hazard.
After operation in mud or sand, have the brake linings
cleaned and checked. These substances can cause
glazing and uneven braking. Check the body structure,
steering, suspension, wheels, tires and exhaust
system for damage. Also, check the fuel lines and
cooling system for any leakage.
Your vehicle will require more frequent service due to
off-road use. Refer to the Maintenance Schedule
for additional information.
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What is the worst time for this? “Wet ice.” Very cold
snow or ice can be slick and hard to drive on. But wet
ice can be even more trouble because it may offer
the least traction of all. You can get wet ice when it is
about freezing (32°F; 0°C) and freezing rain begins
to fall. Try to avoid driving on wet ice until salt and sand
crews can get there.
Whatever the condition — smooth ice, packed, blowing
or loose snow — drive with caution.
If you have traction assist, keep the system on. It will
improve your ability to accelerate when driving ona slippery road. But you can turn the traction system off
if your vehicle ever gets stuck in sand, mud, ice or
snow. SeeIf You Are Stuck: In Sand, Mud, Ice or Snow
on page 4-52. Even though your vehicle has a traction
system, you will want to slow down and adjust your
driving to the road conditions. SeeTraction Assist
System (TAS) on page 4-9.
If you do not have a traction system, accelerate gently.
Try not to break the fragile traction. If you accelerate
too fast, the drive wheels will spin and polish the surface
under the tires even more.
Your anti-lock brakes improve your vehicle’s stability
when you make a hard stop on a slippery road.
Even though you have an anti-lock braking system, you
will want to begin stopping sooner than you would on
dry pavement. SeeBraking on page 4-6.
Allow greater following distance on any slippery road.
Watch for slippery spots. The road might be ne until
you hit a spot that is covered with ice. On an
otherwise clear road, ice patches may appear in
shaded areas where the sun can not reach: around
clumps of trees, behind buildings or under bridges.
Sometimes the surface of a curve or an overpass
may remain icy when the surrounding roads are
clear. If you see a patch of ice ahead of you, brake
before you are on it. Try not to brake while you are
actually on the ice, and avoid sudden steering
maneuvers.
4-49

Rocking Your Vehicle To Get It Out
First, turn your steering wheel left and right. That will
clear the area around your front wheels. If you have a
four-wheel-drive vehicle, shift into 4HI or 4LO. If
your vehicle has the Traction Assist System, you should
turn it off by pressing the TAS on/off button. If your
vehicle has the Stabilitrak
®System, turn the
Stabilitrak®System off by pressing the
Stabilitrak®button so that the STABILITY SYSTEM
DISABLED and TRACTION OFF lights are illuminated
on the instrument panel cluster. Then shift back and
forth between REVERSE (R) and a forward gear,
spinning the wheels as little as possible. Release the
accelerator pedal while you shift, and press lightly on the
accelerator pedal when the transmission is in gear.
By slowly spinning your wheels in the forward and
reverse directions, you will cause a rocking motion that
may free your vehicle. If that does not get you out
after a few tries, you may need to be towed out. Or, you
can use your recovery hooks if your vehicle has
them. If you do need to be towed out, seeTowing Your
Vehicle on page 4-55.
Using the Recovery Hooks
Your vehicle may be equipped with recovery hooks. The
hooks are provided at the front of your vehicle. You
may need to use them if you are stuck off-road and need
to be pulled to some place where you can continue
driving.
4-53

Dinghy Towing
Two-Wheel-Drive Vehicles
Two-wheel-drive vehicles should not be towed with all
four wheels on the ground. Two-wheel-drive
transmissions have no provisions for internal lubrication
while being towed.
Four-Wheel-Drive Vehicles (NR4 and NP8)
Use the following procedure to tow your vehicle:
1. Shift the transmission to PARK (P).
2. Turn the engine off, but leave the ignition on.3. Firmly set the parking brake.
4. Securely attach the vehicle being towed to the tow
vehicle.
{CAUTION:
Shifting a four-wheel-drive vehicle’s transfer
case into NEUTRAL can cause your vehicle to
roll even if the transmission is in Park (P). You
or others could be injured. Make sure the
parking brake is rmly set before you shift the
transfer case to NEUTRAL.
5. Shift the transfer case to NEUTRAL (N). See
Four-Wheel Drive on page 2-30for the proper
procedure to select the NEUTRAL (N) position for
your vehicle.
6. Release the parking brake only after the vehicle
being towed is rmly attached to the towing
vehicle.
7. Turn the ignition off and leave the steering column
unlocked.
4-56

Dolly Towing
Two-Wheel-Drive Vehicles
Two-wheel-drive vehicles should not be towed with the
rear wheels on the ground. Two-wheel-drive
transmissions have no provisions for internal lubrication
while being towed.Two-wheel-drive vehicles can be towed on a dolly with
the front wheels on the ground provided that the
wheels are straight and the steering column has been
locked.
Four-Wheel-Drive Vehicles
If your vehicle is equipped with Stabilitrak®it is not
designed to be dolly towed. If you need to tow your
vehicle, see “Dinghy Towing” earlier in this section.
If your vehicle is not equipped with Stabilitrak
®, use the
following procedure to tow your vehicle:
1. Drive the vehicle up onto the tow dolly.
2. Shift the transmission to PARK (P).
3. Turn the engine off, but leave the ignition on.
4. Firmly set the parking brake.
5. Securely attach the vehicle being towed to the
tow dolly.
4-57

{CAUTION:
Shifting a four-wheel-drive vehicle’s transfer
case into NEUTRAL can cause your vehicle to
roll even if the transmission is in Park (P). You
or others could be injured. Make sure the
parking brake is rmly set before you shift the
transfer case to NEUTRAL.
6. Shift the transfer case to NEUTRAL. See
Four-Wheel Drive on page 2-30for the proper
procedure to select the NEUTRAL position for your
vehicle.
7. Release the parking brake only after the vehicle
being towed is rmly attached to the towing
vehicle.
8. Turn the ignition off and lock the steering column.
Loading Your Vehicle
It is very important to know how much weight your
vehicle can carry. This weight is called the vehicle
capacity weight and includes the weight of all occupants,
cargo and all nonfactory-installed options. Two labels
on your vehicle show how much weight it may properly
carry, the Tire and Loading Information label and the
Certication/Tire label.
{CAUTION:
Do not load your vehicle any heavier than the
GVWR, or either the maximum front or rear
GAWR. If you do, parts on your vehicle can
break, and it can change the way your vehicle
handles. These could cause you to lose
control and crash. Also, overloading can
shorten the life of your vehicle.
4-58