2004 CHEVROLET SUBURBAN service

5(4LO):This setting also engages your front axle
and delivers extra torque. You may never need this
setting. It sends maximum power to all four wheels. You
might choose 4LO if you are driving off-road in deep
sand, deep mud, deep snow and climbing or descending
steep hills.
{CAUTION:
Shifting the transfer case to NEUTRAL can
cause your vehicle to roll even if the
transmission is in PARK (P). You or someone
else could be seriously injured. Be sure to set
the parking brake before placing the transfer
case in NEUTRAL. SeeParking Brake on
page 2-38.
NEUTRAL (N):Shift the vehicle’s transfer case to
NEUTRAL only when towing your vehicle. See
Recreational Vehicle Towing on page 4-55orTowing
Your Vehicle on page 4-55for more information.Indicator lights in the button show which setting you are
in. The indicator lights will come on briey when you
turn on the ignition and one will stay on. If the lights do
not come on, you should take your vehicle to your
dealer for service. An indicator light will ash while
shifting the transfer case. It will remain illuminated when
the shift is complete. If for some reason the transfer
case cannot make a requested shift, it will return to the
last chosen setting.
If the SERVICE 4WD message stays on, you should
take your vehicle to your dealer for service. See″Service
4WD message″underDriver Information Center (DIC)
on page 3-56.
Shifting into 4HI or AUTO 4WD
Press and release the 4HI or AUTO 4WD button. This
can be done at any speed (except when shifting
from 4LO), and the indicator light will ash while shifting.
It will remain illuminated when the shift is completed.
Shifting into 2HI
Press and release the 2HI button. This can be done at
any speed (except when shifting from 4LO).
2-32

NEUTRAL:Shift the vehicle’s transfer case to
NEUTRAL only when towing your vehicle. See
Recreational Vehicle Towing on page 4-55orTowing
Your Vehicle on page 4-55for more information.
Indicator lights in the buttons show which setting you
are in. The indicator lights will come on briey when you
turn on the ignition and one will stay on. If the lights
do not come on, you should take your vehicle to your
dealer for service. An indicator light will ash while
shifting the transfer case. It will remain illuminated when
the shift is complete. If for some reason the transfer
case cannot make a requested shift, it will return to the
last chosen setting.
If the SERVICE 4WD message stays on, you should
take your vehicle to your dealer for service. See
SERVICE 4WD underDriver Information Center (DIC)
on page 3-56.Shifting into 4LO
To shift to the 4LO position, the ignition must be in RUN
and the vehicle must be stopped or moving less than
3 mph (4.8 km/h) with the transmission in NEUTRAL (N).
The preferred method for shifting into 4LO is to have
your vehicle moving 1 to 2 mph (1.6 to 3.2 km/h). Press
and release the 4LO switch. You must wait for the
4LO indicator light to stop ashing and remain
illuminated before shifting your transmission in gear.
Notice:Shifting the transmission into gear before
the 4LO indicator light has stopped ashing
could damage the transfer case. To help avoid
damaging your vehicle, always wait for the 4LO
indicator light to stop ashing before shifting
the transmission into gear.
If the 4LO button is pressed when your vehicle is in
gear and/or moving, the 4LO indicator light will ash for
30 seconds and not complete the shift unless your
vehicle is moving less than 3 mph (4.8 km/h) and the
transmission is in NEUTRAL (N). After 30 seconds
the transfer case will return to the setting last chosen.
When in 4LO, the vehicle stability is disabled. For more
information seeStabilitrak
®System on page 4-12.
2-36

OnStar®System
OnStar®uses global positioning system (GPS) satellite
technology, wireless communications, and state of
the art call centers to provide you with a wide range of
safety, security, information and convenience services.
A complete OnStar
®user’s guide and the terms
and conditions of the OnStar®Subscription Service
Agreement are included in your OnStar®-equipped
vehicle’s glove box literature. For more information, visit
www.onstar.com, contact OnStar
®at 1-888-4-ONSTAR
(1-888-466-7827), or press the blue OnStar®button
to speak to an OnStar®advisor 24 hours a day, 7 days
a week.
A completed Subscription Service Agreement is required
prior to delivery of OnStar
®services and prepaid
calling minutes are also required for OnStar®Personal
Calling and OnStar®Virtual Advisor use. Terms and
conditions of the Subscription Service Agreement can be
found at www.onstar.com.
OnStar®Services
One of the following plans is normally included for a
specic duration with each vehicle equipped with
OnStar
®. You can upgrade or extend your OnStar®
service plan to meet your needs.
Safe and Sound Plan

Automatic Notication of Air Bag Deployment
Emergency Services
Roadside Assistance
Stolen Vehicle Assistance
AccidentAssist
Remote Door Unlock
Remote Diagnostics
Online Concierge
Directions and Connections Plan

All Safe and Sound Plan services
Route Support
RideAssist
Information and Convenience Services
2-56

Luxury and Leisure Plan

All Directions and Connections Plan services
Personal Concierge
OnStar®Personal Calling
With OnStar®Personal Calling, you have a safer way to
stay connected while driving. It’s a hands-free wireless
phone that’s integrated into your vehicle. You can place
calls nationwide using voice-activated dialing with no
contracts and no additional roaming charges. To nd out
more about OnStar
®Personal Calling, refer to the
OnStar®owner’s guide in your vehicle’s glove box, or
call OnStar®at 1-888-4-ONSTAR (1-888-466-7827).
OnStar®Virtual Advisor
With OnStar®Virtual Advisor you can listen to your
favorite news, entertainment and information topics,
such as traffic and weather reports, stock quotes
and sports scores. You listen to your e-mail through
your vehicle’s speakers, and reply with your hands on
the wheel and your eyes on the road.
OnStar®Steering Wheel Controls
g
: If your vehicle is
equipped with the steering
wheel control buttons you
can use them to interact
with the OnStar
®system.
See the OnStar
®manual provided with your vehicle for
more information.
2-57

HomeLink®Transmitter
HomeLink®a combined universal transmitter and
receiver, provides a way to replace up to three
hand-held transmitters used to activate devices such as
gate operators, garage door openers, entry door
locks, security systems and home lighting. Additional
HomeLink
®information can be found on the internet at
www.homelink.com or by calling 1-800-355-3515.This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this
device must accept any interference, including
interference that may cause undesired operation
of the device.
Changes and modications to this system by other than
an authorized service facility could void authorization
to use this equipment.
2-58

Auxiliary Roof Mounted Lamp Switch
If your vehicle has this feature, this switch includes
wiring provisions for a dealer or a qualied service
center to install an auxiliary roof lamp.
This switch is located on
the center of the
instrument panel near the
comfort controls.
When the switch wiring is connected to an auxiliary roof
mounted lamp, pressing the switch will activate the
lamp and illuminate an indicator light near the switch.
Pressing the switch again will turn off the roof
mounted lamp.
Interior Lamps
Instrument Panel Brightness
D
:This feature controls the brightness of the
instrument panel lights.
The thumbwheel for this feature is located next to the
headlamp control.
Turn the thumbwheel up to adjust the instrument panel
lights. Turn the thumbwheel up to return the radio
display to full brightness when the headlamps or parking
lamps are on. To turn on the dome lamps, turn the
thumbwheel all the way up.
3-18

Air Bag Readiness Light
There is an air bag readiness light on the instrument
panel cluster, which shows the air bag symbol.
The system checks the air bag’s electrical system for
malfunctions. The light tells you if there is an electrical
problem. The system check includes the air bag
sensors, the air bag modules, the passenger sensing
system (if equipped), the wiring and the crash sensing
and diagnostic module. For more information on the
air bag system, seeAir Bag Systems on page 1-74.
This light will come on
when you start your
vehicle, and it will ash for
a few seconds. Then
the light should go out.
This means the system
is ready.
If the air bag readiness light stays on after you start the
vehicle or comes on when you are driving, your air
bag system may not work properly. Have your vehicle
serviced right away.
Passenger Air Bag Status Indicator
If your vehicle has the passenger sensing system
your rearview mirror will have a passenger air bag status
indicator.
When the ignition key is turned to RUN or START, the
passenger air bag status indicator will light ON and
OFF, or the symbol for on and off, for several seconds
as a system check. Then, after several more seconds,
the status indicator will light either ON or OFF, or either
the on or off symbol to let you know the status of the
right front passenger’s frontal air bag.
Passenger Air Bag Status Indicator – United States
Passenger
Air Bag Status
Indicator – Canada
3-42

If the word ON or the on symbol is lit on the passenger
air bag status indicator, it means that the right front
passenger’s frontal air bag is enabled (may inate).
{CAUTION:
If the on indicator comes on when you have a
rear-facing child restraint installed in the right
front passenger’s seat, it means that the
passenger sensing system has not turned off
the passenger’s frontal air bag. A child in a
rear-facing child restraint can be seriously
injured or killed if the right front passenger’s
air bag inates. This is because the back of
the rear-facing child restraint would be very
close to the inating air bag. Don’t use a
rear-facing child restraint in the right front
passenger’s seat unless the air bag has been
turned off.If the word OFF or the off symbol is lit on the air bag
status indicator, it means that the passenger sensing
system has turned off the right front passenger’s frontal
air bag. SeePassenger Sensing System on page 1-84
for more on this, including important safety information.
If, after several seconds, all status indicator lights
remain on, or if there are no lights at all, there may be a
problem with the lights or the passenger sensing
system. See your dealer for service.
{CAUTION:
If the off indicator and the air bag readiness
light ever come on together, it means that
something may be wrong with the air bag
system. If this ever happens, have the vehicle
serviced promptly, because an adult-size
person sitting in the right front passenger
seat may not have the protection of the
frontal air bag. See “Air Bag Readiness
Light” in the Index.
3-43