2004 CHEVROLET SUBURBAN lock

Roadside Assistance Program
Security While You Travel
1-800-CHEV-USA (243-8872)
As the proud owner of a new Chevrolet vehicle, you are
automatically enrolled in the Chevrolet Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Chevrolet’s Roadside
Assistance toll-free number is staffed by courteous
and capable Roadside Assistance Representatives who
are available 24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles.
Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
In many instances, mechanical failures are covered
under Chevrolet’s Bumper-to-Bumper warranty.
However, when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Mileage, Vehicle Identication Number and delivery
date of the vehicle
Description of the problem
7-6

Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but itis
notpart of the New Vehicle Limited Warranty. A
separate booklet entitled “Warranty and Owner
Assistance Information” furnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact you dealer for specic information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s
performance. Your vehicle uses on-board vehicle
computers to monitor emission control components to
optimize fuel economy, to monitor conditions for air bag
deployment and, if so equipped, to provide anti-lock
braking and to help the driver control the vehicle
in difficult driving situations. Some information may be
stored during regular operations to facilitate repair
of detected malfunctions; other information is stored only
in a crash or near crash event by computer systems
commonly called event data recorders (EDR).
In a crash or near crash event, computer systems, such
as the Air Bag Sensing and Diagnostic Module (SDM)
in your vehicle may record information about the
condition of the vehicle and how it was operated, such
as engine speed, brake applications, throttle position,
vehicle speed, safety belt usage, air bag readiness, air
bag performance data, and the severity of a collision.
This information has been used to improve vehicle crash
performance and may be used to improve crash
performance of future vehicles and driving safety. Unlike
the data recorders on many airplanes, these on-board
systems do not record sounds, such as conversation of
vehicle occupants.
7-9

A
Accessory Power Outlets.................................3-21
Adding Washer Fluid.......................................5-39
Additional Program Information........................... 7-9
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment...........................5-110
Adjustable Throttle and Brake Pedal..................2-24
Adjusting the Speakers
(Balance/Fade)..................3-80, 3-84, 3-96, 3-111
After Off-Road Driving.....................................4-38
Air Bag
Passenger Status Indicator...........................3-42
Readiness Light..........................................3-42
Air Bag Systems.....................................1-74, 1-81
Adding Equipment to Your Air
Bag-Equipped Vehicle...............................1-89
How Does an Air Bag Restrain?....................1-82
Passenger Sensing System...........................1-84
Servicing Your Air Bag-Equipped Vehicle.........1-88
What Makes an Air Bag Inate?....................1-81
What Will You See After an Air
Bag Inates?...........................................1-82
When Should an Air Bag Inate?...................1-80
Where Are the Air Bags?..............................1-77
Air Cleaner/Filter, Engine.................................5-22
Air Conditioning..............................................3-31
Airbag Sensing and Diagnostic Module (SDM)...... 7-9
All-Wheel Drive...............................................5-50All-Wheel Drive with Stabilitrak
®........................2-35
AM .............................................................3-137
AM-FM Radio.................................................3-78
Antenna, Fixed Mast......................................3-139
Antenna, XM™ Satellite Radio
Antenna System........................................3-139
Anti-lock Brake System..................................... 4-7
Anti-Lock Brake, System Warning Light..............3-46
Appearance Care..........................................5-100
Care of Safety Belts...................................5-103
Chemical Paint Spotting..............................5-107
Cleaning the Inside of Your Vehicle..............5-101
Cleaning the Outside of Your Vehicle............5-104
Finish Damage..........................................5-107
Sheet Metal Damage..................................5-106
Underbody Maintenance.............................5-107
Vehicle Care/Appearance Materials...............5-108
Weatherstrips............................................5-103
Approaching a Hill..........................................4-30
Ashtrays........................................................3-21
Audio Output................................................3-125
Audio System(s).............................................3-76
AM-FM Radio.............................................3-78
Audio Steering Wheel Controls....................3-136
Care of Your Cassette Tape Player...............3-137
Care of Your CD and DVD Player................3-138
Care of Your CDs and DVDs.......................3-138
Chime Level Adjustment.............................3-139
Fixed Mast Antenna...................................3-139
1

Bulb Replacement (cont.)
Replacement Bulbs......................................5-60
Roof Marker Lamps.....................................5-57
Side Identication Marker Lamps...................5-57
Taillamps....................................................5-59
Buying New Tires...........................................5-74
C
California Fuel.................................................. 5-6
Canada – Customer Assistance.......................... 7-4
Canadian Owners................................................ ii
Canadian Roadside Assistance........................... 7-7
Capacities and Specications..........................5-118
Car Washes for QUADRASTEER™
Equipped Vehicles.......................................4-19
Carbon Monoxide...................2-14, 2-43, 4-48, 4-65
Care of
Safety Belts..............................................5-103
Your Cassette Tape Player..........................3-137
Your CD and DVD Player...........................3-138
Your CDs and DVDs..................................3-138
Cargo Cover..................................................2-65
Cargo Tie Downs............................................2-65
Cassette Tape Messages...............................3-104
CD Adapter Kits............................................3-104
CD Messages.............................3-92, 3-107, 3-122Center Console Storage Area...........................2-63
Center Instrument Panel Fuse Block................5-112
Center Passenger Position, Safety Belts.............1-40
Chains, Tires..................................................5-79
CHANGE ENGINE OIL....................................3-69
Check
Engine Light...............................................3-50
Check Engine Light.........................................3-50
CHECK OIL LEVEL.........................................3-70
CHECK TIRE PRESSURE...............................3-70
CHECK WASHER FLUID.................................3-70
Checking Brake Fluid......................................5-41
Checking Coolant............................................5-28
Checking Engine Oil........................................5-17
Checking Things Under the Hood......................5-12
Chemical Paint Spotting.................................5-107
Child Restraints
Child Restraint Systems...............................1-54
Infants and Young Children...........................1-50
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-62
Older Children.............................................1-48
Securing a Child Restraint Designed
for the LATCH System..............................1-64
Securing a Child Restraint in a Center
Rear Seat Position...................................1-67
Securing a Child Restraint in a Rear
Outside Seat Position...............................1-64
3

Customer Assistance Information (cont.)
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors....7-11
Reporting Safety Defects to the Canadian
Government............................................7-11
Reporting Safety Defects to the United
States Government...................................7-10
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-11
D
Daytime Running Lamps..................................3-16
Defensive Driving............................................. 4-2
Defogging and Defrosting.........................3-25, 3-32
Delayed Locking.............................................2-10
Dinghy Towing................................................4-56
Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-57
Dome Lamps.................................................3-20
Door
Delayed Locking..........................................2-10
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-11
Rear Door Security Locks.............................2-13Driver
Position, Safety Belt.....................................1-31
DRIVER DOOR AJAR.....................................3-70
Driver Information Center (DIC).........................3-56
DIC Operation and Displays..........................3-56
DIC Warnings and Messages........................3-68
Driving
At Night.....................................................4-39
City...........................................................4-43
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Freeway.....................................................4-44
Hill and Mountain Roads..............................4-46
In Rain and on Wet Roads...........................4-40
Off-Road....................................................4-23
Winter........................................................4-48
Driving Across an Incline..................................4-35
Driving Downhill..............................................4-34
Driving in Mud, Sand, Snow or Ice....................4-37
Driving in Water..............................................4-38
Driving On Grades..........................................4-76
Driving on Off-Road Hills.................................4-30
Driving on Snow or Ice....................................4-48
Driving Through Deep Standing Water...............4-42
Driving Through Flowing Water.........................4-42
Driving Uphill..................................................4-31
5

Finish Damage.............................................5-107
Fixed Mast Antenna.......................................3-139
Flash-to-Pass................................................... 3-9
Flat Tire........................................................5-80
Flat Tire, Changing.........................................5-80
Fluid
Automatic Transmission................................5-24
Power Steering...........................................5-38
Windshield Washer......................................5-39
FM Stereo....................................................3-137
Fog Lamps....................................................3-17
Folding the Seatback.......................................1-18
Folding the Seatbacks.....................1-11, 1-13, 1-23
Following Distance..........................................4-75
Four-Wheel Drive....................................2-30, 5-52
Four-Wheel-Drive Light....................................3-54
Front Axle......................................................5-53
Front Axle Locking Feature...............................2-30
Front Reading Lamps......................................3-19
Front Storage Area.........................................2-63
Frontal Air Bags.............................................1-80
Fuel............................................................... 5-4
Additives...................................................... 5-6
California Fuel.............................................. 5-6
E-85 (85% Ethanol)....................................... 5-7
Filling a Portable Fuel Container....................5-11
Filling Your Tank........................................... 5-9
Fuels in Foreign Countries.............................. 5-8
Gage.........................................................3-55Fuel (cont.)
Gasoline Octane........................................... 5-5
Gasoline Specications.................................. 5-5
Low Warning Light.......................................3-55
Fuel Information Button....................................3-59
FUEL LEVEL LOW.........................................3-71
Fuses
Fuses and Circuit Breakers.........................5-110
Windshield Wiper.......................................5-110
G
Gage
Engine Coolant Temperature.........................3-47
Fuel..........................................................3-55
Oil Pressure...............................................3-53
Speedometer..............................................3-41
Tachometer.................................................3-41
Transmission Temperature.............................3-48
Voltmeter Gage...........................................3-44
Garage Door Opener.......................................2-58
Gasoline
Octane........................................................ 5-5
Specications............................................... 5-5
Gate Operator and Canadian Programming........2-61
Getting Familiar with Off-Road Driving................4-28
Glove Box.....................................................2-63
GM Mobility Program for Persons with
Disabilities.................................................... 7-5
7

H
Hazard Warning Flashers................................... 3-6
Head Restraints............................................... 1-9
Headlamp High/Low-Beam Changer.................... 3-8
Headlamps....................................................5-54
Bulb Replacement.......................................5-54
Front Turn Signal, Sidemarker and Daytime
Running Lamps........................................5-56
Halogen Bulbs............................................5-54
Roof Marker Lamps.....................................5-57
Side Identication Marker Lamps...................5-57
Headphones.................................................3-123
Heated Seats................................................... 1-6
Heating.........................................................3-31
Highway Hypnosis...........................................4-46
Hill and Mountain Roads..................................4-46
Hitches..........................................................4-72
HomeLink
®Transmitter....................................2-58
HomeLink®Transmitter, Programming................2-59
Hood
Checking Things Under................................5-12
Release.....................................................5-12
Horn............................................................... 3-6
How to Add Coolant to the Coolant
Surge Tank.................................................5-34
How to Add Fluid............................................5-26
How to Check Lubricant...................................5-51How to Check Power Steering Fluid..................5-39
How to Inspect...............................................5-22
How to Use This Manual...................................... ii
How to Wear Safety Belts Properly...................1-31
Hydroplaning..................................................4-42
I
If No Steam Is Coming From Your Engine..........5-31
If Steam Is Coming From Your Engine...............5-30
If the Light is Flashing.....................................3-51
If the Light Is On Steady.................................3-51
If You Are Caught in a Blizzard.........................4-50
If You Are Stuck in Sand, Mud, Ice or Snow.......4-52
If You Do Decide To Pull A Trailer.....................4-66
Ignition Positions.............................................2-22
Infants and Young Children, Restraints...............1-50
Ination - Tire Pressure...................................5-69
Instrument Panel
Cluster.......................................................3-40
Overview..................................................... 3-4
Instrument Panel Brightness.............................3-18
Instrument Panel Fuse Block..........................5-111
Interior Lamps................................................3-18
J
Jump Starting.................................................5-44
8

K
KEYFOB X BATTERY LOW.............................3-71
Keyless Entry System....................................... 2-5
Keys............................................................... 2-3
L
Lamps
Exterior......................................................3-14
Interior.......................................................3-18
Lamps On Reminder.......................................3-16
Lap Belt........................................................1-41
Lap-Shoulder Belt...........................................1-31
LATCH System
Child Restraints...........................................1-62
Securing a Child Restraint Designed for the
LATCH System........................................1-64
Leaving Your Vehicle With the
Engine Running..........................................2-40
LEFT REAR DOOR AJAR................................3-71
Level Control..................................................4-64
Liftgate..........................................................2-14
Liftgate Glass and Liftgate................................2-15
Light
Air Bag Readiness.......................................3-42
Anti-Lock Brake System Warning...................3-46
Battery Warning..........................................3-44
Brake System Warning.................................3-45
Cruise Control.............................................3-54Light (cont.)
Four-Wheel-Drive.........................................3-54
Low Fuel Warning.......................................3-55
Malfunction Indicator....................................3-50
Passenger Air Bag Status Indicator................3-42
Safety Belt Reminder...................................3-41
Tire Pressure..............................................3-49
Tow/Haul Mode...........................................3-54
Traction Off................................................3-46
Lighted Visor Vanity Mirror...............................2-18
Listening to a DVD..............................3-107, 3-122
Loading Your Vehicle.......................................4-58
Loading Your Vehicle for Off-Road Driving..........4-26
Locking Rear Axle...........................................4-11
Lockout Protection..........................................2-14
Lock-Out Switch.............................................2-18
Locks
Delayed Locking..........................................2-10
Door........................................................... 2-8
Lockout Protection.......................................2-14
Power Door.................................................. 2-9
Programmable Automatic Door Locks.............2-11
Rear Door Security Locks.............................2-13
Loss of Control...............................................4-22
LOW COOLANT LEVEL..................................3-71
Low Fuel Warning Light...................................3-55
Luggage Carrier..............................................2-63
Lumbar
Power Controls............................................. 1-5
9