2004 CHEVROLET SILVERADO maintenance

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-21

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-22

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-12

A
Accessory Power Outlets.................................3-19
Adding a Snow Plow or Similar Equipment.........4-63
Adding Washer Fluid.......................................5-48
Additional Program Information........................... 7-9
Additives, Fuel................................................. 5-7
Add-On Electrical Equipment...........................5-123
Add-On Equipment..........................................4-62
Adjusting the Speakers
(Balance/Fade)..................3-75, 3-79, 3-90, 3-104
After Off-Road Driving.....................................4-35
Air Bag
Off Light.....................................................3-37
Passenger Status Indicator...........................3-40
Readiness Light..........................................3-36
Air Bag Systems.............................................1-67
Adding Equipment to Your Air Bag-Equipped
Vehicle...................................................1-83
Air Bag Off Switch.......................................1-73
How Does an Air Bag Restrain?....................1-71
Passenger Sensing System...........................1-78
Servicing Your Air Bag-Equipped Vehicle.........1-83
What Makes an Air Bag Inate?....................1-71
What Will You See After an Air Bag Inates?......1-72
When Should an Air Bag Inate?...................1-70
Where Are the Air Bags?..............................1-68
Air Cleaner/Filter, Engine.................................5-25
Air Conditioning..............................................3-30
Airbag Sensing and Diagnostic Module (SDM)...... 7-9All-Wheel Drive...............................................5-58
All-Wheel Drive (AWD) System.........................2-48
AM .............................................................3-128
AM-FM Radio.................................................3-73
Antenna, Fixed Mast......................................3-130
Antenna, XM™ Satellite Radio
Antenna System........................................3-130
Anti-lock Brake System..................................... 4-6
Anti-Lock Brake, System Warning Light..............3-44
Appearance Care..........................................5-114
Care of Safety Belts...................................5-117
Chemical Paint Spotting..............................5-120
Cleaning the Inside of Your Vehicle..............5-114
Cleaning the Outside of Your Vehicle............5-117
Finish Damage..........................................5-120
Sheet Metal Damage..................................5-120
Underbody Maintenance.............................5-120
Vehicle Care/Appearance Materials...............5-121
Weatherstrips............................................5-117
Approaching a Hill..........................................4-28
Ashtrays........................................................3-20
Audio Output................................................3-116
Audio System(s).............................................3-72
AM-FM Radio.............................................3-73
Audio Steering Wheel Controls....................3-127
Care of Your Cassette Tape Player...............3-129
Care of Your CD and DVD Player................3-130
Care of Your CDs and DVDs.......................3-130
Chime Level Adjustment.............................3-130
Fixed Mast Antenna...................................3-130
1

Chime Level Adjustment.................................3-130
Cigarette Lighter.............................................3-20
Cleaning
Inside of Your Vehicle.................................5-114
Outside of Your Vehicle..............................5-117
Underbody Maintenance.............................5-120
Weatherstrips............................................5-117
Cleaning Aluminum or Chrome-Plated Wheels.....5-119
Cleaning Exterior Lamps/Lenses......................5-118
Cleaning Fabric/Carpet...................................5-114
Cleaning Glass Surfaces................................5-116
Cleaning Interior Plastic Components...............5-116
Cleaning Leather...........................................5-116
Cleaning the Mirror.................................2-58, 2-60
Cleaning the Top of the Instrument Panel.........5-116
Cleaning the Video Screen.............................3-125
Cleaning the Windshield and Wiper Blades.......5-119
Cleaning Tires..............................................5-119
Cleaning Vinyl..............................................5-116
Climate Control System...................................3-20
Dual..........................................................3-22
Dual Automatic............................................3-25
Clutch, Hydraulic.............................................5-34
Compass Calibration...............................2-57, 2-59
Compass Operation.........................................2-59
Compass Variance..................................2-56, 2-59
Content Theft-Deterrent....................................2-20Control of a Vehicle.......................................... 4-5
Coolant
Engine Temperature Gage............................3-46
Heater, Engine............................................2-26
Surge Tank Pressure Cap.............................5-38
Cooling System..............................................5-41
Crew Cab......................................................1-56
Cruise Control................................................3-10
Cruise Control Light........................................3-51
Cupholder(s)..................................................2-67
Current and Past Model Order Forms................7-12
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons
with Disabilities.......................................... 7-5
Reporting Safety Defects to General Motors.......7-11
Reporting Safety Defects to the Canadian
Government............................................7-11
Reporting Safety Defects to the United States
Government............................................7-10
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-11
4

E
Easy Exit Seat...............................................2-72
Electrical System
Add-On Equipment.....................................5-123
Fuses and Circuit Breakers.........................5-123
Power Windows and Other Power Options.......5-123
Windshield Wiper Fuses.............................5-123
Electronic Transfer Case..................................2-44
Emissions Inspection and Maintenance
Programs...................................................3-50
Engine
Air Cleaner/Filter.........................................5-25
Battery.......................................................5-52
Check and Service Engine Soon Light............3-48
Coolant......................................................5-35
Coolant Heater............................................2-26
Coolant Temperature Gage...........................3-46
Drive Belt Routing.......................................6-18
Engine Compartment Overview......................5-14
Exhaust.....................................................2-53
Fan Noise..................................................5-46
Oil .............................................................5-20
Overheating................................................5-38
Starting......................................................2-24
ENGINE COOLANT HOT.................................3-66
Engine Hour Meter Display...............................3-35
Engine Oil Additives........................................5-23
ENGINE OVERHEATED..................................3-66Entry Lighting.................................................3-18
Environmental Concerns..................................4-25
Event Data Recorders (EDR)............................. 7-9
Exit Lighting...................................................3-18
Express Down Windows..................................2-18
Extended Cab........................................1-56, 2-14
Extended Cab and Crew Cab...........................1-53
Extender, Safety Belt.......................................1-31
Exterior Lamps...............................................3-13
F
Fifth Wheel and Gooseneck Trailering................4-89
Filter
Engine Air Cleaner......................................5-25
Finding a Program Type (PTY) Station
(RDS and XM™).......................3-79, 3-90, 3-104
Finding a Station..................3-74, 3-77, 3-88, 3-102
Finish Care..................................................5-118
Finish Damage.............................................5-120
Five-Speed (VORTEC™ 4300 V6 and
4800 V8 Engines)........................................2-32
Five-Speed (VORTEC™ 6000 V8 Engine)...........2-31
Fixed Mast Antenna.......................................3-130
Flash-to-Pass................................................... 3-9
Flat Tire........................................................5-92
Flat Tire, Changing.........................................5-93
6

Loss of Control...............................................4-20
LOW COOLANT LEVEL..................................3-67
Low Fuel Warning Light...................................3-53
Lumbar
Power Controls............................................. 1-5
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill.........................................6-10
At Least Once a Month................................6-10
At Least Once a Year..................................6-11
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000km).......................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-8
Maintenance Record....................................6-19
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-16
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-3
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-94
Making Turns.................................................4-92
Malfunction Indicator Light................................3-48Manual Seats................................................... 1-3
Manual Selectable Ride...................................4-11
Manual Transfer Case.....................................2-37
Manual Transmission...............................2-25, 2-52
Fluid..........................................................5-33
Operation...................................................2-31
Manual Windows............................................2-17
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Seat.................................................2-70
Message
DIC Warnings and Messages........................3-64
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands) – Customer Assistance....... 7-5
Mirrors
Automatic Dimming Rearview with Compass
and Temperature Display...........................2-58
Automatic Dimming Rearview with OnStar
®,
Compass and Temperature Display.............2-55
Manual Rearview Mirror................................2-55
Outside Automatic Dimming Mirror.................2-64
Outside Camper-Type Mirrors........................2-61
Outside Convex Mirror.................................2-65
Outside Curb View Assist Mirrors...................2-64
Outside Heated Mirrors................................2-65
Outside Manual Mirrors................................2-60
Outside Power Camper-Type.........................2-62
Outside Power Foldaway Mirrors....................2-63
10