2004 CHEVROLET SILVERADO CD player

Problem Recommended Action
Sometimes the wireless
headphone audio cuts
out or buzzes.Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using your
cellular telephone in
the vehicle.
Check that the
headphones are facing
the front of the vehicle.
I lost the remote and/or
the headphones.See your dealer for
assistance.
The DVD is playing,
but there is no picture
or sound.Check that the DVD
player is in DVD mode.
The audio/video skips
or jumps.The DVD or CD could be
dirty, scratched, or
damaged.
The audio from the radio
for the Radio with
Six-Disc CD and XM™
has taken over the audio
from the DVD or CD
when using the
wired headphones.The RSE is
working correctly.
Use the wireless
headphones or have
the front seat passengers
listen to another
audio source.DVD Messages
The following errors may be displayed on the
video screen:
Disc Format Error:This message will be displayed if a
disc is inserted upside down, if the disc is not readable,
or if the format is not compatible with the DVD player.
Load/Eject Error:This message will be displayed if the
disc is not properly loaded or ejected.
Disc Play Error:This message will be displayed if the
DVD player cannot play the disc. Scratched or
damaged discs will cause this error.
Region Code Error:This message will be displayed if
the region code of the DVD is not compatible with
the region code of the DVD player.
No Disc:This message will be displayed if any of the
buttons on the DVD faceplate or remote control are
pressed and no disc is present in the DVD player.
3-124

DVD Distortion
There may be an experience with audio distortion in the
wireless headphones when operating cellular phones,
scanners, CB radios, Global Positioning Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It may be necessary to turn off the DVD player
when operating one of these devices in or near
the vehicle.
* Excludes the OnStar
®System.
Cleaning the Video Screen
Pour some isopropyl or rubbing alcohol on a clean cloth
and gently wipe the video screen. Do not spray
directly onto the screen and do not press too hard or
too long on the video screen.
Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to any
of the sources: radio, cassette tapes, CDs, or DVDs.
However, the rear seat passengers can only control the
sources that the front seat passengers are not
listening to. For example, rear seat passengers may
listen to and control cassette tapes, CDs, or DVDs
through the headphones while the driver listens to the
radio through the front speakers. The rear seat
passengers have control of the volume for each set
of headphones.
The front seat audio controls always have priority over
the RSA controls. If the front seat passengers switch the
source for the main radio to a remote source, the RSA will
not be able to control the source. You can operate the
rear seat audio when the main radio is off.
3-125

Care of Your Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes, or a damaged
mechanism. Cassette tapes should be stored in their
cases away from contaminants, direct sunlight, and
extreme heat. If they are not, they may not operate
properly or may cause failure of the tape player.
The tape player should be cleaned regularly after every
50 hours of use. The radio may display CLEAN to
indicate that the tape player has been used for 50 hours
without resetting the tape clean timer. If this message
appears on the display, the cassette tape player
needs to be cleaned. It will still play tapes, but it should
be cleaned as soon as possible to prevent damage
to the tapes and player. If there is a reduction in sound
quality, try a known good cassette to see if the tape
or the tape player is at fault. If this other cassette has no
improvement in sound quality, clean the tape player.
For best results, use a scrubbing action, non-abrasive
cleaning cassette with pads which scrub the tape head as
the hubs of the cleaner cassette turn. The recommended
cleaning cassette is available through your dealer.
When cleaning the cassette tape player with the
recommended non-abrasive cleaning cassette, it is
possible that the cassette may eject, because the cut
tape detection feature on the radio may recognize it as a
broken tape, in error.To prevent the cleaning cassette from being ejected,
use the following steps:
1. Turn the ignition on.
2. Turn the radio off.
3. Press and hold the TAPE DISC button for ve
seconds. READY will appear on the display and
the cassette symbol will ash for ve seconds.
4. Insert the scrubbing action cleaning cassette.
5. Eject the cleaning cassette after the manufacturer’s
recommended cleaning time.
When the cleaning cassette has been ejected, the
cut tape detection feature will be active again.
A non-scrubbing action, wet-type cleaner which uses a
cassette with a fabric belt to clean the tape head
can be used. This type of cleaning cassette will not
eject on its own. A non-scrubbing action cleaner may not
clean as thoroughly as the scrubbing type cleaner.
The use of a non-scrubbing action, dry-type cleaning
cassette is not recommended.
After the player is cleaned, press and hold the eject
button for ve seconds to reset the CLEAN indicator.
The radio will display --- or CLEANED to show the
indicator was reset.
Cassettes are subject to wear and the sound
quality may degrade over time. Always make sure
the cassette tape is in good condition before the tape
player is serviced.
3-129

Care of Your CDs and DVDs
Handle discs carefully. Store them in their original cases
or other protective cases and away from direct sunlight
and dust. If the surface of a disc is soiled, dampen
a clean, soft cloth in a mild, neutral detergent solution
and clean it, wiping from the center to the edge.
Be sure never to touch the side without writing when
handling discs. Pick up discs by grasping the outer
edges or the edge of the hole and the outer edge.
Care of Your CD and DVD Player
The use of CD lens cleaners for CDs is not advised, due
to the risk of contaminating the lens of the CD optics
with lubricants internal to the CD mechanism.
Fixed Mast Antenna
The xed mast antenna can withstand most car washes
without being damaged. If the mast should ever
become slightly bent, straighten it out by hand. If the
mast is badly bent, replace it.
Check occasionally to make sure the mast is still
tightened to the cowl. If tightening is required, tighten by
hand, then with a wrench one quarter turn.
XM™ Satellite Radio
Antenna System
The XM™ Satellite Radio antenna is located on the roof
of your vehicle. Keep this antenna clear of snow and
ice build up for clear radio reception.
Chime Level Adjustment
The radio is the vehicle chime producer. To change the
volume level, press and hold pushbutton 6 with the
ignition on and the radio power off. The chime volume
level will change from the normal level to loud, and
LOUD will appear on the radio display. To change back
to the default or normal setting, press and hold
pushbutton 6 again. The chime level will change from
the loud level to normal, and NORMAL will appear
on the radio display. Each time the chime volume is
changed, three chimes will sound as an example of the
new volume selected. Removing the radio and not
replacing it with a factory radio or chime module will
disable vehicle chimes.
3-130

A
Accessory Power Outlets.................................3-19
Adding a Snow Plow or Similar Equipment.........4-63
Adding Washer Fluid.......................................5-48
Additional Program Information........................... 7-9
Additives, Fuel................................................. 5-7
Add-On Electrical Equipment...........................5-123
Add-On Equipment..........................................4-62
Adjusting the Speakers
(Balance/Fade)..................3-75, 3-79, 3-90, 3-104
After Off-Road Driving.....................................4-35
Air Bag
Off Light.....................................................3-37
Passenger Status Indicator...........................3-40
Readiness Light..........................................3-36
Air Bag Systems.............................................1-67
Adding Equipment to Your Air Bag-Equipped
Vehicle...................................................1-83
Air Bag Off Switch.......................................1-73
How Does an Air Bag Restrain?....................1-71
Passenger Sensing System...........................1-78
Servicing Your Air Bag-Equipped Vehicle.........1-83
What Makes an Air Bag Inate?....................1-71
What Will You See After an Air Bag Inates?......1-72
When Should an Air Bag Inate?...................1-70
Where Are the Air Bags?..............................1-68
Air Cleaner/Filter, Engine.................................5-25
Air Conditioning..............................................3-30
Airbag Sensing and Diagnostic Module (SDM)...... 7-9All-Wheel Drive...............................................5-58
All-Wheel Drive (AWD) System.........................2-48
AM .............................................................3-128
AM-FM Radio.................................................3-73
Antenna, Fixed Mast......................................3-130
Antenna, XM™ Satellite Radio
Antenna System........................................3-130
Anti-lock Brake System..................................... 4-6
Anti-Lock Brake, System Warning Light..............3-44
Appearance Care..........................................5-114
Care of Safety Belts...................................5-117
Chemical Paint Spotting..............................5-120
Cleaning the Inside of Your Vehicle..............5-114
Cleaning the Outside of Your Vehicle............5-117
Finish Damage..........................................5-120
Sheet Metal Damage..................................5-120
Underbody Maintenance.............................5-120
Vehicle Care/Appearance Materials...............5-121
Weatherstrips............................................5-117
Approaching a Hill..........................................4-28
Ashtrays........................................................3-20
Audio Output................................................3-116
Audio System(s).............................................3-72
AM-FM Radio.............................................3-73
Audio Steering Wheel Controls....................3-127
Care of Your Cassette Tape Player...............3-129
Care of Your CD and DVD Player................3-130
Care of Your CDs and DVDs.......................3-130
Chime Level Adjustment.............................3-130
Fixed Mast Antenna...................................3-130
1

C
California Fuel.................................................. 5-6
Canada – Customer Assistance.......................... 7-5
Canadian Owners................................................ ii
Canadian Roadside Assistance........................... 7-7
Capacities and Specications..........................5-132
Car Washes for QUADRASTEER™
Equipped Vehicles.......................................4-17
Carbon Monoxide...................2-15, 2-53, 4-46, 4-70
Care of
Safety Belts..............................................5-117
Your Cassette Tape Player..........................3-129
Your CD and DVD Player...........................3-130
Your CDs and DVDs..................................3-130
Cargo Lamp...................................................3-17
CARGO LAMP ON.........................................3-65
Cassette Tape Messages.................................3-97
CD Adapter Kits.............................................3-97
CD Messages...............................3-86, 3-99, 3-113
Center Console Storage Area...........................2-68
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp...............................................5-68
Center Instrument Panel Fuse Block................5-126
Center Passenger Position, Safety Belts.............1-24
Chains, Tires..................................................5-91
CHANGE ENGINE OIL....................................3-66
Check Engine Light.........................................3-48
CHECK OIL LEVEL.........................................3-65CHECK WASHER FLUID.................................3-65
Checking Brake Fluid......................................5-50
Checking Coolant............................................5-36
Checking Engine Oil........................................5-20
Checking Things Under the Hood......................5-12
Chemical Paint Spotting.................................5-120
Child Restraints
Child Restraint Systems...............................1-38
Infants and Young Children...........................1-34
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-47
Older Children.............................................1-32
Securing a Child Restraint Designed for the
LATCH System................................1-48, 1-49
Securing a Child Restraint in a Center Rear
Seat Position...........................................1-56
Securing a Child Restraint in a Rear Outside
Seat Position...........................................1-53
Securing a Child Restraint in the Center Front
Seat Position...........................................1-58
Securing a Child Restraint in the Right Front
Seat Position (Crew Cab)..........................1-58
Securing a Child Restraint in the Right
Front Seat Position (Regular and
Extended Cab).........................................1-61
Top Strap...................................................1-42
Top Strap Anchor Location............................1-43
Where to Put the Restraint...........................1-41
3

D
Daytime Running Lamps..................................3-15
Defensive Driving............................................. 4-2
Defogging and Defrosting.........................3-23, 3-31
Delayed Locking.............................................2-10
Dinghy Towing................................................4-53
Doing Your Own Service Work........................... 5-4
Dolly Towing..................................................4-55
Dome Lamps.................................................3-18
Door
Delayed Locking..........................................2-10
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-13
Rear Doors.................................................2-14
Driver
Position, Safety Belt.....................................1-16
DRIVER DOOR AJAR.....................................3-66
Driver Information Center (DIC).........................3-53
DIC Operation and Displays..........................3-54
DIC Warnings and Messages........................3-64
Driving
At Night.....................................................4-36
City...........................................................4-40
Defensive..................................................... 4-2Driving (cont.)
Drunken....................................................... 4-2
Freeway.....................................................4-41
Hill and Mountain Roads..............................4-44
In Rain and on Wet Roads...........................4-37
Off-Road....................................................4-21
Winter........................................................4-46
Driving Across an Incline..................................4-32
Driving Downhill..............................................4-31
Driving in Mud, Sand, Snow or Ice....................4-34
Driving in Water..............................................4-34
Driving On Grades..........................................4-92
Driving on Off-Road Hills.................................4-27
Driving on Snow or Ice....................................4-46
Driving Through Deep Standing Water...............4-39
Driving Through Flowing Water.........................4-39
Driving Uphill..................................................4-28
Driving with a Trailer.......................................4-91
Dual Automatic Climate Control System.............3-25
Dual Climate Control System............................3-22
Dual Stage Air Bags........................................1-70
Dual Tire Operation.........................................5-83
DVD
Rear Seat Entertainment System..................3-114
DVD Distortion..............................................3-125
DVD Messages.............................................3-124
DVD Player..................................................3-117
5

Parking
Brake........................................................2-48
Over Things That Burn.................................2-52
Parking on Hills..............................................4-93
Parking Your Vehicle.......................................2-52
Passenger Air Bag Indicator.....................2-58, 2-60
Passenger Air Bag Status Indicator...................3-40
PASSENGER DOOR AJAR..............................3-67
Passenger Sensing System..............................1-78
Passing.................................................4-18, 4-92
Passlock
®......................................................2-22
Payload.........................................................4-62
Personalization Button.....................................3-57
Pickup Conversion to Chassis Cab....................4-69
Plan Ahead When Possible................................ 7-7
Playing a Cassette Tape..................................3-95
Playing a CD...............................3-84, 3-97, 3-109
Playing a Specic Loaded CD.........................3-110
Playing the Radio.................3-73, 3-77, 3-87, 3-101
Power
Accessory Outlets........................................3-19
Door Locks.................................................. 2-9
Electrical System.......................................5-123
Lumbar Controls........................................... 1-5
Seat............................................................ 1-4
Steering Fluid.............................................5-46
Windows....................................................2-18Power Steering...............................................4-13
Power Winches.............................................4-100
Programmable Automatic Door Locks.................2-10
Q
QUADRASTEER™..........................................4-15
Questions and Answers About Safety Belts.........1-15
R
Radio Data System (RDS)..............3-76, 3-86, 3-100
Radio Messages.............................3-75, 3-81, 3-92
Radios..........................................................3-72
AM-FM Radio.............................................3-73
Care of Your Cassette Tape Player...............3-129
Care of Your CD and DVD Player................3-130
Care of Your CDs and DVDs.......................3-130
Radio with Cassette and CD.........................3-86
Radio with CD............................................3-76
Radio with Six-Disc CD..............................3-100
Rear Seat Audio........................................3-125
Setting the Time for Radios with Radio Data
Systems (RDS)........................................3-73
Setting the Time for Radios without Radio
Data Systems (RDS)................................3-72
12