2004 CHEVROLET SILVERADO service schedule

If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, Chevrolet
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a one
way or round trip shuttle service to a destination up
to 10 miles (16 km) from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement (ve day maximum) may be available for
the use of public transportation such as taxi or bus. In
addition, should you arrange transportation through
a friend or relative, reimbursement for reasonable fuel
expenses (ve day maximum) may be available.
Claim amounts should reect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
you obtained if your vehicle is kept for a warranty repair.
Reimbursement will be limited to a maximum of
$30.00 a day and must be supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
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Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
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Loss of Control...............................................4-20
LOW COOLANT LEVEL..................................3-67
Low Fuel Warning Light...................................3-53
Lumbar
Power Controls............................................. 1-5
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill.........................................6-10
At Least Once a Month................................6-10
At Least Once a Year..................................6-11
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000km).......................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-8
Maintenance Record....................................6-19
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-16
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-3
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-94
Making Turns.................................................4-92
Malfunction Indicator Light................................3-48Manual Seats................................................... 1-3
Manual Selectable Ride...................................4-11
Manual Transfer Case.....................................2-37
Manual Transmission...............................2-25, 2-52
Fluid..........................................................5-33
Operation...................................................2-31
Manual Windows............................................2-17
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Seat.................................................2-70
Message
DIC Warnings and Messages........................3-64
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands) – Customer Assistance....... 7-5
Mirrors
Automatic Dimming Rearview with Compass
and Temperature Display...........................2-58
Automatic Dimming Rearview with OnStar
®,
Compass and Temperature Display.............2-55
Manual Rearview Mirror................................2-55
Outside Automatic Dimming Mirror.................2-64
Outside Camper-Type Mirrors........................2-61
Outside Convex Mirror.................................2-65
Outside Curb View Assist Mirrors...................2-64
Outside Heated Mirrors................................2-65
Outside Manual Mirrors................................2-60
Outside Power Camper-Type.........................2-62
Outside Power Foldaway Mirrors....................2-63
10

Rocking Your Vehicle To Get It Out...................4-51
Routing, Engine Drive Belt...............................6-18
Running Your Engine While You Are Parked.......2-53
S
Safety Belt
Reminder Light............................................3-36
Safety Belts
Care of....................................................5-117
Center Passenger Position............................1-24
Driver Position............................................1-16
How to Wear Safety Belts Properly................1-16
Questions and Answers About Safety Belts.....1-15
Rear Safety Belt Comfort Guides for Children
and Small Adults......................................1-29
Rear Seat Passengers.................................1-26
Right Front Passenger Position......................1-24
Safety Belt Extender....................................1-31
Safety Belt Use During Pregnancy.................1-23
Safety Belts Are for Everyone.......................1-10
Safety Chains.................................................4-90
Safety Warnings and Symbols.............................. iii
Scanning the Terrain.......................................4-26
Scheduled Maintenance..................................... 6-4
Seatback Latches............................................. 1-8
Seats
Head Restraints............................................ 1-8
Heated Seats............................................... 1-5Seats (cont.)
Manual........................................................ 1-3
Memory.....................................................2-70
Power Lumbar.............................................. 1-5
Power Seats................................................. 1-4
Rear Seat Operation...................................... 1-9
Reclining Seatbacks...................................... 1-6
Seatback Latches.......................................... 1-8
Secondary Latch System................................5-110
Securing a Child Restraint
Center Front Seat Position............................1-58
Center Rear Seat Position............................1-56
Designed for the LATCH System...........1-48, 1-49
Rear Outside Seat Position...........................1-53
Right Front Seat Position (Crew Cab).............1-58
Right Front Seat Position (Regular and
Extended Cab).........................................1-61
Security While You Travel.................................. 7-6
Select Button.................................................3-64
Service........................................................... 5-3
Adding Equipment to the Outside of Your
Vehicle..................................................... 5-5
Doing Your Own Work................................... 5-4
Engine Soon Light.......................................3-48
Publications Ordering Information...................7-11
SERVICE 4 WHEEL STEER.............................3-69
SERVICE 4WD...............................................3-69
SERVICE AIRBAG..........................................3-68
SERVICE BRAKE BOOSTER...........................3-68
SERVICE BRAKE SYSTEM.............................3-68
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