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Overseas – Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) – Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward eligible aftermarket
driver or passenger
adaptive equipment you
may require for your vehicle
(hand controls, wheelchair/
scooter lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The offer is available for
a limited period of time from the date of vehicle
purchase/lease. For more details, or to determine your
vehicle’s eligibility, see your GM dealer or call the
GM Mobility Assistance Center at 1-800-323-9935. Text
telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
7-5
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For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
•Your name, home address, and home telephone
number
•Telephone number of your location
•Location of the vehicle
•Model, year, color, and license plate number
•Mileage, Vehicle Identification Number and delivery
date of the vehicle
•Description of the problem
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone
call away. Chevrolet Roadside Assistance:
1-800-CHEV-USA (1-800-234-8872), text telephone
(TTY) users, call 1-888-889-2438.
Chevrolet reserves the right to limit services or
reimbursement to an owner or driver when, in
Chevrolet’s judgement, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Buick reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
Chevrolet has always exemplified quality and value in
its offering of motor vehicles. To enhance your
ownership experience, we and our participating dealers
are proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
7-7
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Child Restraints (cont.)
Securing a Child Restraint in a Rear Seat
Position..................................................1-45
Securing a Child Restraint in the Right Front
Seat Position...........................................1-48
Top Strap...................................................1-39
Top Strap Anchor Location............................1-41
Where to Put the Restraint...........................1-38
Cigarette Lighter.............................................3-17
Cleaning
Inside of Your Vehicle..................................5-73
Outside of Your Vehicle................................5-76
Underbody Maintenance...............................5-79
Weatherstrips..............................................5-76
Cleaning Aluminum Wheels..............................5-78
Cleaning Exterior Lamps/Lenses.......................5-77
Cleaning Fabric/Carpet....................................5-73
Cleaning Glass Surfaces..................................5-75
Cleaning Interior Plastic Components.................5-75
Cleaning Leather............................................5-75
Cleaning the Top of the Instrument Panel...........5-75
Cleaning Tires................................................5-78
Cleaning Vinyl................................................5-75
Cleaning Windshield and Wiper Blades..............5-77
Climate Control System...................................3-19
Air Filter, Passenger Compartment.................3-23
Outlet Adjustment........................................3-22
Clock............................................................3-18Clutch and Brake Pedal Free Play Check...........6-19
Clutch, Hydraulic.............................................5-20
Compact Spare Tire........................................5-72
Control of a Vehicle.......................................... 4-5
Coolant
Engine Temperature Gage............................3-32
Heater, Engine............................................2-21
Surge Tank Pressure Cap.............................5-24
Cooling System..............................................5-27
Cruise Control.................................................. 3-9
Cruise Control Light........................................3-37
Cupholder(s)..................................................2-37
Current and Past Model Order Forms................7-13
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors.......7-12
Reporting Safety Defects to the Canadian
Government............................................7-12
Reporting Safety Defects to the United States
Government............................................7-11
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-12
3