2004 CHEVROLET IMPALA service schedule

Scheduled Maintenance
Service MaintenanceIMaintenanceII
Change engine oil and lter. Reset oil life system. SeeEngine Oil on
page 5-18.An Emission Control Service.••
Visually check for any leaks or damage.See footnote (k).••
Inspect engine air cleaner lter. If necessary, replace lter. SeeEngine Air
Cleaner/Filter on page 5-25.An Emission Control Service. See footnote †.••
Rotate tires and check ination pressures and wear. SeeTires on page 5-64.••
Inspect brake system.See footnote (a).••
Check engine coolant and windshield washer uid levels and add uid as
needed.••
Perform any needed additional services. See “Additional Required Services” in
this section.••
Inspect suspension and steering components.See footnote (b).•
Inspect engine cooling system.See footnote (c).•
Inspect wiper blades.See footnote (d).•
Inspect restraint system components.See footnote (e).•
Lubricate body components.See footnote (f).•
Check transaxle uid level and add uid as needed.•
Replace passenger compartment air lter (if equipped).See footnote (g).•
Inspect throttle system.See footnote (j).•
6-5

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2in this section.
Any additional information fromOwner Checks and Services on page 6-9can be added on the following record
pages. Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-15

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can nd your specic vehicle information
all in one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Chevrolet
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a one
way or round trip shuttle service to a destination up
to 10 miles (16 km) from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement (ve day maximum) may be available for
the use of public transportation such as taxi or bus.
In addition, should you arrange transportation through a
friend or relative, reimbursement for reasonable fuel
expenses (ve day maximum) may be available. Claim
amounts should reect actual costs and be supported
by original receipts.
7-8

Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-13

Locks (cont.)
Lockout Protection.......................................2-10
Power Door.................................................. 2-9
Programmable Automatic Door Locks.............2-10
Loss of Control...............................................4-14
Low Brake Fluid Warning Message....................3-51
Low Engine Oil Level Message.........................3-47
Low Fuel Warning Message.............................3-50
Low Oil Pressure Message...............................3-46
Low Tire Message..........................................3-48
Low Washer Fluid Warning Message.................3-50
LT DELAY (Delayed Headlamp Illumination)........2-46
Lumbar
Manual Controls............................................ 1-3
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month.................................. 6-9
At Least Once a Year..................................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-15
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-13Maintenance Schedule (cont.)
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-2
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-43
Making Turns.................................................4-42
Malfunction Indicator Light................................3-37
Manual Lumbar Controls.................................... 1-3
Manual Operation...........................................3-21
Manual Seats................................................... 1-2
Matching Transmitter(s) to Your Vehicle............... 2-6
Message
Battery Warning..........................................3-45
Center.......................................................3-43
Change Engine Oil......................................3-47
Door Ajar Warning.......................................3-48
Highbeam Out Warning................................3-52
Hot Coolant Temperature Warning..................3-45
Low Brake Fluid Warning..............................3-51
Low Engine Oil Level...................................3-47
Low Fuel Warning.......................................3-50
Low Oil Pressure.........................................3-46
Low Tire .....................................................3-48
Low Washer Fluid Warning...........................3-50
Security.....................................................3-49
9

Safety Belts (cont.)
Safety Belt Use During Pregnancy.................1-22
Safety Belts Are for Everyone......................... 1-9
Safety Chains.................................................4-40
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
Seats
Head Restraints............................................ 1-6
Heated Seats............................................... 1-4
Manual........................................................ 1-2
Manual Lumbar............................................. 1-3
Reclining Seatbacks...................................... 1-4
Six-Way Power Seats.................................... 1-3
Split Folding Rear Seat.................................. 1-6
Securing a Child Restraint
Designed for the LATCH System...................1-46
Rear Seat Position......................................1-46
Right Front Seat Position..............................1-49
Security While You Travel.................................. 7-6
Service........................................................... 5-3
Adding Equipment to the Outside of Your
Vehicle..................................................... 5-4
Doing Your Own Work................................... 5-4
Engine Soon Light.......................................3-37
Message....................................................3-49
Publications Ordering Information...................7-12
Traction System Warning Message.................3-43
Vehicle Soon Message.................................3-51Service Bulletins.............................................7-12
Service Manuals.............................................7-12
Setting Preset Stations....................3-59, 3-70, 3-81
Setting the Time.............................................3-56
Setting the Tone (Bass/Treble)..........3-59, 3-70, 3-81
SETTINGS (Display Current Settings)................2-45
Sheet Metal Damage.......................................5-99
Shifting Into Park (P).......................................2-27
Shifting Out of Park (P)...................................2-30
Shoulder Belt Height Adjuster...........................1-17
Skidding........................................................4-14
Some Other Rainy Weather Tips.......................4-19
Special Fabric Cleaning Problems.....................5-95
Specications, Capacities...............................5-110
Speedometer..................................................3-30
Split Folding Rear Seat..................................... 1-6
Starting Your 3400 V6 Engine...........................2-18
Starting Your 3800 Series II V6 Engine..............2-19
Starting Your Engine.......................................2-18
Steering........................................................4-10
Steering Column Shift Lever.............................2-27
Steering in Emergencies..................................4-11
Steering Tips..................................................4-10
Steering Wheel Controls, Audio.........................3-93
Steering Wheel, Tilt Wheel................................. 3-7
Storage Areas
Center Console Storage Area........................2-42
Convenience Net.........................................2-42
13