2004 CHEVROLET EXPRESS automatic transmission

Keys...............................................................2-2
Remote Keyless Entry System.........................2-3
Remote Keyless Entry System Operation...........2-4
Doors and Locks.............................................2-7
Door Locks....................................................2-7
Power Door Locks..........................................2-8
Cargo Door Relocking.....................................2-8
Rear Door Security Locks................................2-8
Lockout Protection..........................................2-9
Sliding Side Door..........................................2-10
60/40 Swing-Out Side Door............................2-12
Rear Doors..................................................2-13
Windows........................................................2-15
Manual Windows..........................................2-15
Power Windows............................................2-16
Swing-Out Windows......................................2-17
Sun Visors...................................................2-17
Theft-Deterrent Systems..................................2-18
Passlock
®....................................................2-18
Starting and Operating Your Vehicle................2-18
New Vehicle Break-In....................................2-18
Ignition Positions..........................................2-19Retained Accessory Power (RAP)...................2-19
Starting Your Engine.....................................2-20
Fuel Regulator.............................................2-20
Engine Coolant Heater..................................2-21
Automatic Transmission Operation...................2-22
All-Wheel Drive............................................2-24
Parking Brake..............................................2-24
Shifting Into Park (P).....................................2-25
Shifting Out of Park (P).................................2-26
Parking Over Things That Burn.......................2-27
Engine Exhaust............................................2-27
Running Your Engine While You Are Parked. . . .2-28
Mirrors...........................................................2-29
Manual Rearview Mirror.................................2-29
Outside Manual Mirror...................................2-29
Outside Camper-Type Mirrors.........................2-29
Outside Power Mirrors...................................2-30
Outside Convex Mirror...................................2-30
Outside Heated Mirrors..................................2-31
OnStar®System.............................................2-31
Storage Areas................................................2-32
Section 2 Features and Controls
2-1

Automatic Transmission Operation
There are several different positions for your shift lever.
PARK (P):This position locks your rear wheels. It is
the best position to use when you start your engine
because your vehicle cannot move easily.
{CAUTION:
It is dangerous to get out of your vehicle if the
shift lever is not fully in PARK (P) with the
parking brake rmly set. Your vehicle can roll.
Do not leave your vehicle when the engine is
running unless you have to. If you have left the
engine running, the vehicle can move
suddenly. You or others could be injured. To
be sure your vehicle will not move, even when
you are on fairly level ground, always set your
parking brake and move the shift lever to
PARK (P). SeeShifting Into Park (P) on
page 2-25. If you are pulling a trailer, see
Towing a Trailer on page 4-34.Ensure the shift lever is fully in PARK (P) before starting
the engine. Your vehicle has an automatic transmission
shift lock control system. With the ignition in RUN,
you must fully apply your regular brakes before you can
shift from PARK (P).
If you cannot shift out of PARK (P), ease pressure on
the shift lever and push the shift lever all the way
into PARK (P) as you continue pressing the brake pedal.
Then move the shift lever into the gear you want. See
Shifting Out of Park (P) on page 2-26.
REVERSE (R):Use this gear to back up.
Notice:Shifting to REVERSE (R) while your vehicle
is moving forward could damage the transmission.
The repairs would not be covered by your warranty.
Shift to REVERSE (R) only after your vehicle is
stopped.
To rock your vehicle back and forth to get out of snow,
ice or sand without damaging your transmission,
seeIf You Are Stuck: In Sand, Mud, Ice or Snow on
page 4-28.
NEUTRAL (N):In this position, your engine does not
connect with the wheels. To restart when you are
already moving, use NEUTRAL (N) only. Also, use
NEUTRAL (N) when your vehicle is being towed.
2-22

Torque Lock
If you are parking on a hill and you do not shift your
vehicle into PARK (P) properly, the weight of the vehicle
may put too much force on the parking pawl in the
transmission. You may nd it difficult to pull the shift
lever out of PARK (P). This is called torque lock.
To prevent torque lock, set the parking brake and then
shift into PARK (P) properly before you leave the
driver’s seat. To nd out how, seeShifting Into Park (P)
on page 2-25.
When you are ready to drive, move the shift lever out of
PARK (P) before you release the parking brake.
If torque lock does occur, you may need to have another
vehicle push yours a little uphill to take some of the
pressure from the parking pawl in the transmission, so
you can pull the shift lever out of PARK (P).
Shifting Out of Park (P)
Your vehicle has an automatic transmission shift lock
control system. You have to fully apply your regular
brakes before you can shift from PARK (P) when the
ignition is in RUN. SeeAutomatic Transmission
Operation on page 2-22.
If you cannot shift out of PARK (P), ease pressure on
the shift lever and push the shift lever all the way up into
PARK (P) as you maintain brake application. Then,
move the shift lever into the gear you want.
If you ever hold the brake pedal down but still cannot
shift out of PARK (P), try this:
1. Turn the key to OFF.
2. Apply and hold the brake until the end of Step 4.
3. Shift to NEUTRAL (N).
4. Start the vehicle and then shift to the drive gear
you want.
5. Have the system xed as soon as you can.
2-26

Traction Control Operation
The traction control system is part of the StabiliTrak®
system. Traction control limits wheel spin by reducing
engine power to the wheels (engine speed
management) and by applying brakes to each individual
wheel (brake-traction control) as necessary.
If the brake-traction control system activates constantly
or if the brakes have heated up due to high speed
braking, the brake-traction control will be automatically
disabled. The system will come back on after the
brakes have cooled. This can take up to two minutes or
longer depending on brake usage.
The traction control system may activate on dry or
rough roads or under conditions such as heavy
acceleration while turning or abrupt upshifts/downshifts
of the transmission. When this happens you may
notice a reduction in acceleration, or may hear a noise
or vibration. This is normal.
Steering
Power Steering
If you lose power steering assist because the engine
stops or the system is not functioning, you can steer but
it will take much more effort.
Steering Tips
Driving on Curves
It is important to take curves at a reasonable speed.
A lot of the “driver lost control” accidents mentioned on
the news happen on curves. Here is why:
Experienced driver or beginner, each of us is subject to
the same laws of physics when driving on curves.
The traction of the tires against the road surface makes
it possible for the vehicle to change its path when
you turn the front wheels. If there is no traction, inertia
will keep the vehicle going in the same direction. If
you have ever tried to steer a vehicle on wet ice, you
will understand this.
The traction you can get in a curve depends on the
condition of your tires and the road surface, the angle at
which the curve is banked, and your speed. While
you are in a curve, speed is the one factor you
can control.
Suppose you are steering through a sharp curve.
Then you suddenly accelerate. Both control
systems — steering and acceleration — have to do their
work where the tires meet the road. Adding the
sudden acceleration can demand too much of those
places. You can lose control.
What should you do if this ever happens? Ease up on
the accelerator pedal, steer the vehicle the way you
want it to go, and slow down.
4-10

Tow/Haul Mode
Tow/haul is designed to assist while your vehicle is
pulling a large or heavy load or trailer. Tow/haul is most
useful while pulling such a load in rolling terrain, in
stop-and-go traffic, or when you need improved
low-speed control, such as when parking. The purpose
of the tow/haul mode is to:
Reduce the frequency and improve the predictability
of transmission shifts,
provide the same solid shift feel when pulling a
heavy load as when the vehicle is unloaded,
improve control of vehicle speed while requiring
less throttle pedal activity.
Press this button located
to the right of the steering
wheel on the instrument
panel to turn tow/haul
mode on and off.While activated, the
indicator light on the
instrument panel will
be on.
Tow/haul mode will turn off automatically when the
ignition is turned off. SeeTow/Haul Mode Light
on page 3-38.
Tow/haul is most effective when the vehicle and trailer
combined weight is at least 75 percent of the vehicle’s
Gross Combined Weight Rating (GCWR). See “Weight
of the Trailer” later in this section.
Driving with tow/haul activated without a heavy load will
cause reduced fuel economy and unpleasant engine
and transmission driving characteristics, but will
not cause damage.
Weight of the Trailer
How heavy can a trailer safely be?
It depends on how you plan to use your rig. For
example, speed, altitude, road grades, outside
temperature and how much your vehicle is used to pull
a trailer are all important. And, it can also depend
on any special equipment that you have on your vehicle.
4-36

Driving On Grades
Reduce speed and shift to a lower gearbeforeyou start
down a long or steep downgrade. If you don’t shift
down, you might have to use your brakes so much that
they would get hot and no longer work well.
You can tow in DRIVE (D). You may want to shift the
transmission to THIRD (3) or a lower gear under heavy
loads and/or hilly conditions.
When towing at high altitude on steep uphill grades,
consider the following: Engine coolant will boil at a lower
temperature than at normal altitudes. If you turn your
engine off immediately after towing at high altitude
on steep uphill grades, your vehicle may show signs
similar to engine overheating. To avoid this, let the
engine run while parked (preferably on level ground)
with the automatic transmission in PARK (P) for a
few minutes before turning the engine off. If you do get
the overheat warning, seeEngine Overheating on
page 5-24.
Parking on Hills
{CAUTION:
You really should not park your vehicle, with a
trailer attached, on a hill. If something goes
wrong, your rig could start to move. People
can be injured, and both your vehicle and the
trailer can be damaged.
But if you ever have to park your rig on a hill, here’s
how to do it:
1. Apply your regular brakes, but don’t shift into
PARK (P) yet. Then turn your wheels into the curb if
facing downhill or into traffic if facing uphill.
2. Have someone place chocks under the
trailer wheels.
3. When the wheel chocks are in place, release the
regular brakes until the chocks absorb the load.
4. Reapply the regular brakes. Then apply your
parking brake and then shift to PARK (P).
5. Release the regular brakes.
4-45

When You Are Ready to Leave After
Parking on a Hill
1. Apply your regular brakes and hold the pedal down
while you:
start your engine,
shift into a gear, and
release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store
the chocks.
Maintenance When Trailer Towing
Your vehicle will need service more often when you’re
pulling a trailer. See the Maintenance Schedule for more
on this. Things that are especially important in trailer
operation are automatic transmission uid (don’t overll),
engine oil, axle lubricant, belt, cooling system and
brake system. Each of these is covered in this manual,
and the Index will help you nd them quickly. If
you’re trailering, it’s a good idea to review these sections
before you start your trip.
Check periodically to see that all hitch nuts and bolts
are tight.
Trailer Wiring Harness
The optional heavy-duty trailer wiring package includes
a seven-wire harness assembly at the rear of the
vehicle and a four-wire harness assembly under the left
hand side of the instrument panel. The seven-wire
harness assembly is taped together and located in a
frame pocket at the driver side rear left corner of
the frame. The seven-wire harness includes a 30-amp
feed wire. Both harnesses come without connectors and
should be wired by a qualied electrical technician.
The technician can use the following color code chart
when connecting the wiring harness to your trailer
and trailer brake controller.
Seven-Wire Harness
Light Green: Back-up lamps
Brown: Parking lamps
Yellow: Left stoplamp and turn signal
Dark Green: Right stoplamp and turn signal
Dark Blue: Use for electric trailer brakes
Orange: Trailer accessory
White (heavy gage): Ground wire
Four-Wire Harness (Trailer Brake Controller)
Black: Ground
Red/White Stripe: Fused Battery
Dark Blue: Trailer Brake Feed
Light Blue: Fused Stoplamp/CHMSL
4-46

Service............................................................5-3
Doing Your Own Service Work.........................5-4
Adding Equipment to the Outside of Your
Vehicle......................................................5-5
Fuel................................................................5-5
Gasoline Octane............................................5-5
Gasoline Specications....................................5-5
California Fuel...............................................5-6
Additives.......................................................5-6
Fuels in Foreign Countries...............................5-7
Filling Your Tank............................................5-8
Filling a Portable Fuel Container.....................5-10
Checking Things Under the Hood....................5-10
Hood Release..............................................5-11
Engine Compartment Overview.......................5-12
Engine Oil...................................................5-13
Engine Oil Life System..................................5-16
Engine Air Cleaner/Filter................................5-17
Automatic Transmission Fluid.........................5-19
Engine Coolant.............................................5-22
Radiator Pressure Cap..................................5-24
Engine Overheating.......................................5-24
Cooling System............................................5-26
Engine Fan Noise.........................................5-32
Power Steering Fluid.....................................5-32
Windshield Washer Fluid................................5-33Brakes........................................................5-34
Battery........................................................5-37
Jump Starting...............................................5-38
All-Wheel Drive..............................................5-43
Rear Axle.......................................................5-44
Front Axle......................................................5-44
Noise Control System.....................................5-45
Tampering with Noise Control System
Prohibited.................................................5-45
Bulb Replacement..........................................5-46
Halogen Bulbs..............................................5-47
Headlamps..................................................5-47
Front Turn Signal, Sidemarker and
Parking Lamps..........................................5-48
Center High-Mounted Stoplamp (CHMSL).........5-49
Taillamps.....................................................5-49
Replacement Bulbs.......................................5-50
Windshield Wiper Blade Replacement..............5-51
Tires..............................................................5-52
Tire Sidewall Labelling...................................5-53
Tire Terminology and Denitions.....................5-56
Ination - Tire Pressure.................................5-58
Dual Tire Operation.......................................5-59
Tire Inspection and Rotation...........................5-60
When It Is Time for New Tires.......................5-62
Section 5 Service and Appearance Care
5-1