2004 CHEVROLET EPICA phone

Accessory Power Outlets
Your vehicle has an accessory power outlet. With an
accessory power outlet, you can plug in auxiliary
electrical equipment such as a cellular telephone or
CB radio.
The accessory power outlet is located on the front of
the center console below the front ashtray.
To use the outlet, remove the protective cap. When not
in use, always cover the outlet with the protective
cap. The accessory power outlet is operational when
the ignition is turned to ACC or ON.
Notice:Leaving electrical equipment on for
extended periods will drain the battery. Always turn
off electrical equipment when not in use and do
not plug in equipment that exceeds the maximum
amperage rating.
Certain electrical accessories may not be compatible
with the accessory power outlet and could result
in blown vehicle or adapter fuses. If you experience a
problem, see your dealer for additional information
on the accessory power outlet.Notice:Adding any electrical equipment to your
vehicle may damage it or keep other components
from working as they should. The repairs would not
be covered by your warranty. Check with your
dealer before adding electrical equipment.
When adding electrical equipment, be sure to follow
the proper installation instructions included with
the equipment.
Notice:Improper use of the power outlet can cause
damage not covered by your warranty. Do not
hang any type of accessory or accessory bracket
from the plug because the power outlets are
designed for accessory power plugs only.
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Audio System(s)
Notice:Before you add any sound equipment to
your vehicle – like a tape player, CB radio, mobile
telephone or two-way radio – be sure you can add
what you want. If you can, it’s very important to do it
properly. Added sound equipment may interfere with
the operation of your vehicle’s engine, radio or other
systems, and even damage them. Your vehicle’s
systems may interfere with the operation of sound
equipment that has been added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check federal rules
covering mobile radio and telephone units.
Your audio system has been designed to operate easily
and to give years of listening pleasure. You will get the
most enjoyment out of it if you acquaint yourself with it
first. Figure out which radio you have in your vehicle, find
out what your audio system can do, and how to operate
all of its controls to be sure you are getting the most out
of the advanced engineering that went into it.
Radio with CD
Playing the Radio
ON/OFF:Press this knob to turn the system on and off.
VOL (Volume):Turn this knob to increase or to
decrease volume.
Finding a Station
AM/FM:Press this button to switch between FM1, FM2,
or AM. The display will show your selection.
TUN (Tune):Turn this knob to select radio stations.
SCAN:Push and release this knob to scan radio
stations. The radio will go to a station, play for a few
seconds, then go on to the next station. Push this knob
again to stop scanning.
The radio will scan only to stations that are in the
selected band and only to those with a strong signal.
3-48

Care of Your CD Player
The use of CD lens cleaners for CD players is not
advised, due to the risk of contaminating the lens of the
CD optics with lubricants internal to the CD mechanism.
Backglass Antenna
The AM-FM antenna is integrated with the rear window
defogger, located in the rear window. Be sure that the
inside surface of the rear window is not scratched and
that the lines on the glass are not damaged. If the
inside surface is damaged, it could interfere with radio
reception. Also, for proper radio reception, the antenna
connector at the top-center of the rear window needs
to be properly attached to the post on the glass.
Notice:Using a razor blade or sharp object to clear
the inside rear window may damage the rear window
antenna and/or the rear window defogger. Repairs
would not be covered by your warranty. Do not clear
the inside rear window with sharp objects.Notice:Do not apply aftermarket glass tinting with
metallic lm. The metallic lm in some tinting
materials will interfere with or distort the incoming
radio reception. Any damage caused to your
backglass antenna due to metallic tinting materials
will not be covered by your warranty.
Because this antenna is built into your rear window, there
is a reduced risk of damage caused by car washes and
vandals.
If you choose to add a cellular telephone to your vehicle,
and the antenna needs to be attached to the glass, be
sure that you do not damage the grid lines for the AM-FM
antenna. There is enough space between the lines to
attach a cellular telephone antenna without interfering
with radio reception.
Do not apply aftermarket glass tinting to the back glass.
The metallic film in some tinting materials will interfere
with or distort the incoming radio reception. Care
must be taken when cleaning the rear window because
it breaks in the resistive material heating element
and will adversely affect radio and defogger
performance. See your dealer for details.
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Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. SeeSafety Belts: They Are for
Everyone on page 1-10.
Defensive driving really means “be ready for anything.”
On city streets, rural roads or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to be
careless and make mistakes. Anticipate what they might
do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It is the best defensive driving maneuver, in
both city and rural driving. You never know when the
vehicle in front of you is going to brake or turn suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task — such as concentrating on a cellular
telephone call, reading, or reaching for something on
the floor — makes proper defensive driving more difficult
and can even cause a collision, with resulting injury.Ask a passenger to help do things like this, or pull off
the road in a safe place to do them yourself. These
simple defensive driving techniques could save your life.
Drunken Driving
Death and injury associated with drinking and driving
is a national tragedy. It is the number one contributor to
the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive
a vehicle:
•Judgment
•Muscular Coordination
•Vision
•Attentiveness.
Police records show that almost half of all motor
vehicle-related deaths involve alcohol. In most cases,
these deaths are the result of someone who was
drinking and driving. In recent years, more than
16,000 annual motor vehicle-related deaths have been
associated with the use of alcohol, with more than
300,000 people injured.
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Hydroplaning
Hydroplaning is dangerous. So much water can build
up under your tires that they can actually ride on
the water. This can happen if the road is wet enough
and you are going fast enough. When your vehicle
is hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops “dimple” the
water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle.
If you can not avoid deep puddles or standing
water, drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong
forces. If you try to drive through owing
water, as you might at a low water crossing,
your vehicle can be carried away. As little
as six inches of owing water can carry away
a smaller vehicle. If this happens, you and
other vehicle occupants could drown. Do not
ignore police warning signs, and otherwise
be very cautious about trying to drive through
owing water.
Some Other Rainy Weather Tips
•Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
•Have good tires with proper tread depth. SeeTires
on page 5-48.
4-18

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text Telephone
(TTY) Users...............................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons with
Disabilities..................................................7-5
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-7
Vehicle Data Collection and Event Data
Recorders................................................7-10Reporting Safety Defects................................7-11
Reporting Safety Defects to the United States
Government..............................................7-11
Reporting Safety Defects to the Canadian
Government..............................................7-11
Reporting Safety Defects to
General Motors.........................................7-12
Service Publications Ordering Information.........7-12
Section 7 Customer Assistance and Information
7-1

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age, mileage
and other factors. General Motors reserves the right to
change eligibility limitations and/or discontinue its
participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can find your specific vehicle information
all in one place.
The Owner Center allows you to:
•Get e-mail service reminders.
•Access information about your specific vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
•Keep track of your vehicle’s service history and
maintenance schedule.
•Find GM dealers for service nationwide.
•Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Chevrolet by dialing: 1-800-833-CHEV (2438).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes
to write to Chevrolet, the letter should be addressed to
Chevrolet’s Customer Assistance Center.
United States – Customer Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA® (243-8872)
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
7-4