2004 CHEVROLET ASTRO tow

Mexico, Central America and Caribbean
Islands/Countries (Except Puerto
Rico and U.S. Virgin Islands) ±
Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
quali®ed applicants, can
reimburse you up to
$1,000 toward eligible
aftermarket driver or
passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/
scooter lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The offer is available for
a limited period of time from the date of vehicle
purchase/lease. For more details, or to determine your
vehicle's eligibility, see your GM dealer or call the
GM Mobility Assistance Center at 1-800-323-9935. Text
telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
7-5

Roadside Assistance Program
Security While You Travel
1-800-CHEV-USA (243-8872)
As the proud owner of a new Chevrolet vehicle, you are
automatically enrolled in the Chevrolet Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Chevrolet's Roadside
Assistance toll-free number is staffed by courteous
and capable Roadside Assistance Representatives who
are available 24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
·Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
·Lock-out Service (identi®cation required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles.
·Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud or snow.
·Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
·Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
·Dealer Locator Service
In many instances, mechanical failures are covered
under Chevrolet's Bumper-to-Bumper warranty.
However, when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
·Your name, home address, and home telephone
number
·Telephone number of your location
·Location of the vehicle
·Model, year, color, and license plate number
·Mileage, Vehicle Identi®cation Number and delivery
date of the vehicle
·Description of the problem
7-6

To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you'll notify us.
Please call us at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
7-11

Inspection (cont.)
Throttle System...........................................6-29
Transfer Case and Front Axle
(All-Wheel Drive)......................................6-29
Installing a Garage Door Opener.......................2-37
Instrument Panel
Cluster.......................................................3-24
Overview..................................................... 3-2
Instrument Panel Brightness Control..................3-15
Instrument Panel Fuse Block............................5-97
Interior Lamps................................................3-15
J
Jump Starting.................................................5-43
K
Key Lock Cylinders Service..............................6-25
Keys............................................................... 2-2
L
Lamps
Exterior......................................................3-12
Interior.......................................................3-15Lamps On Reminder.......................................3-14
Lap Belt........................................................1-27
Lap-Shoulder Belt...................................1-18, 1-29
LATCH System
Child Restraints...........................................1-52
Securing a Child Restraint Designed for the
LATCH System........................................1-55
Latches, Seatback............................................ 1-6
Leaving Your Vehicle......................................... 2-8
Leaving Your Vehicle With the Engine Running . . . 2-26
Light
Air Bag Readiness.......................................3-26
Anti-Lock Brake System Warning...................3-29
Brake System Warning.................................3-28
Charging System.........................................3-27
Check Gages Warning.................................3-36
Low Fuel Warning.......................................3-37
Malfunction Indicator....................................3-30
Safety Belt Reminder...................................3-26
Security.....................................................3-35
Service All-Wheel-Drive................................3-35
Tow/Haul Mode...........................................3-36
Loading Your Vehicle.......................................4-30
Locking Rear Axle............................................ 4-9
8

Locks
Door........................................................... 2-6
Leaving Your Vehicle..................................... 2-8
Power Door.................................................. 2-7
Programmable Automatic Door Locks............... 2-7
Long Trip/Highway De®nition.............................. 6-6
Long Trip/Highway Intervals............................... 6-6
Long Trip/Highway Scheduled Maintenance........6-16
Loss of Control...............................................4-13
Low Fuel Warning Light...................................3-37
Luggage Carrier..............................................2-41
Lumbar
Manual Controls............................................ 1-3
M
Maintenance, Normal Replacement Parts..........5-104
Maintenance Schedule
At Each Fuel Fill.........................................6-24
At Least Once a Month................................6-24
At Least Once a Year..................................6-25
At Least Twice a Year..................................6-24
Brake System Inspection..............................6-29
Engine Cooling System Inspection.................6-28
Exhaust System Inspection...........................6-28Maintenance Schedule (cont.)
Fuel System Inspection................................6-28
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Long Trip/Highway Scheduled Maintenance.....6-16
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-24
Part C - Periodic Maintenance Inspections......6-28
Part D - Recommended Fluids
and Lubricants.........................................6-30
Part E - Maintenance Record........................6-32
Selecting the Right Schedule.......................... 6-5
Short Trip/City Scheduled Maintenance............. 6-6
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection..........................6-28
Throttle System Inspection............................6-29
Transfer Case and Front Axle (All-Wheel
Drive) Inspection......................................6-29
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-44
Making Turns.................................................4-42
Malfunction Indicator Light................................3-30
Manual Lumbar Controls.................................... 1-3
9

Part C - Periodic Maintenance Inspections..........6-28
Part D - Recommended Fluids and Lubricants....6-30
Part E - Maintenance Record...........................6-32
Passenger Van Models....................................1-51
Passing.................................................4-12, 4-42
Passlock
ž......................................................2-16
Payload.........................................................4-35
Plan Ahead When Possible................................ 7-7
Playing a CD.................................................3-43
Playing the Radio...................................3-39, 3-41
Power
Accessory Outlets........................................3-16
Door Locks.................................................. 2-7
Electrical System.........................................5-96
Seat............................................................ 1-3
Steering Fluid.............................................5-37
Windows....................................................2-15
Power Steering................................................ 4-9
Programmable Automatic Door Locks.................. 2-7
Programming the HomeLink
žTransmitter...........2-31
Q
Questions and Answers About Safety Belts.........1-17
R
Radiator Pressure Cap....................................5-27
Radios..........................................................3-38AM-FM Radio.............................................3-39
Care of Your CD Player...............................3-50
Care of Your CDs........................................3-50
Radio with CD............................................3-41
Rear Seat Audio..........................................3-46
Setting the Time for Radios with HR and
MN Buttons.............................................3-38
Setting the Time for Radios with the
Set Button..............................................3-38
Theft-Deterrent............................................3-47
Understanding Reception..............................3-50
Reading Lamps..............................................2-36
Rear Air Conditioning System...........................3-21
Rear Axle......................................................5-48
Locking........................................................ 4-9
Rear Doors....................................................2-11
Rear Heating System......................................3-21
Rear Safety Belt Comfort Guides......................1-32
Rear Seat Audio (RSA)....................................3-46
Rear Seat Operation......................................... 1-7
Rear Seat Outside Passenger Positions.............1-29
Rear Seat Passengers, Safety Belts..................1-29
Rear Window Defogger....................................3-19
Rearview Mirrors.............................................2-30
Reclining Seatbacks.......................................... 1-4
Recreational Vehicle Towing.............................4-29
Reinstalling the Engine Cover...........................5-21
Remote Keyless Entry System, Operation............ 2-4
Removing the Engine Cover.............................5-17
11

Starting Your Engine.......................................2-19
Steering.......................................................... 4-9
Steering in Emergencies..................................4-10
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection..............................6-28
Steering Tips................................................... 4-9
Storage Areas................................................2-34
Convenience Net.........................................2-41
Luggage Carrier..........................................2-41
Overhead Console.......................................2-36
Storing a Flat or Spare Tire and Tools...............5-85
Stuck in Sand, Mud, Ice or Snow......................4-28
Sun Visors.....................................................2-15
Sunglasses Storage Compartment.....................2-40
T
Taillamps.......................................................5-54
Theft-Deterrent, Radio.....................................3-47
Theft-Deterrent Systems...................................2-16
Passlock
ž...................................................2-16
Throttle System Inspection...............................6-29
Tilt Wheel........................................................ 3-5
Tire In¯ation Check.........................................6-24
Tire Sidewall Labeling......................................5-57
Tire Size.......................................................5-62
Tire Terminology and De®nitions........................5-63Tires.............................................................5-56
Buying New Tires........................................5-70
Chains.......................................................5-74
Changing a Flat Tire....................................5-75
Compact Spare Tire.....................................5-86
If a Tire Goes Flat.......................................5-74
In¯ation - Tire Pressure................................5-66
Inspection and Rotation................................5-68
Uniform Tire Quality Grading.........................5-71
Wheel Alignment and Tire Balance.................5-72
Wheel Replacement.....................................5-72
When It Is Time for New Tires......................5-69
To Use the Engine Coolant Heater....................2-20
Top Strap......................................................1-48
Top Strap Anchor Location...............................1-50
Torque Lock...................................................2-27
Total Weight on Your Vehicle's Tires..................4-39
Tow/Haul Mode...............................................4-36
Tow/Haul Mode Button.....................................2-23
Tow/Haul Mode Light.......................................3-36
Towing
Recreational Vehicle.....................................4-29
Towing a Trailer..........................................4-35
Your Vehicle...............................................4-29
Trailer Brakes.................................................4-40
Trailer Wiring Harness.....................................4-44
Trailering Package..........................................4-35
14

Transfer Case................................................5-47
Transmission
Fluid, Automatic...........................................5-22
Transmission Operation, Automatic....................2-21
Transmission, Transaxle, Transfer Case Unit
Repair Manual............................................7-12
Transportation Options...................................... 7-8
Trip Odometer................................................3-25
Turn and Lane Change Signals.......................... 3-6
Turn Signal/Multifunction Lever........................... 3-6
Turn Signals When Towing a Trailer..................4-42
U
Underbody Flushing Service.............................6-27
Underhood Fuse Block....................................5-99
Understanding Radio Reception........................3-50
Uniform Tire Quality Grading............................5-71
United States ± Customer Assistance.................. 7-4
Unlocking the Theft-Deterrent Feature After a
Power Loss................................................3-49
Used Replacement Wheels..............................5-73
Using Cleaner on Fabric..................................5-87
Using HomeLink
ž...........................................2-33
V
Vehicle
Control........................................................ 4-6
Damage Warnings........................................... iv
Loading......................................................4-30
Symbols......................................................... iv
Vehicle Data Collection and Event
Data Records............................................... 7-9
Vehicle Identi®cation
Number (VIN).............................................5-95
Service Parts Identi®cation Label...................5-95
Vehicle Storage..............................................5-42
Ventilation Adjustment......................................3-20
Visor Vanity Mirror..........................................2-15
Visors...........................................................2-15
Voltmeter Gage..............................................3-28
W
Warning Lights, Gages and Indicators................3-23
Warnings
Hazard Warning Flashers............................... 3-4
Other Warning Devices.................................. 3-5
Safety and Symbols......................................... iii
Vehicle Damage.............................................. iv
15