2004 CADILLAC SRX mileage

Speedometer and Odometer
The speedometer lets you see your speed in either
miles per hour (mph) or kilometers per hour (km/h).
The odometer shows how far your vehicle has been
driven, in either miles (used in the United States)
or kilometers (used in Canada).
You may wonder what happens if a vehicle has to have
a new odometer installed. The new one may read
the correct mileage. This is because your vehicle’s
computer has stored the mileage in memory.
While the tap up/tap down feature is active, the
odometer will change to show the gear range. See
Automatic Transmission Operation on page 2-25
for more information.
Trip Odometers
The trip odometer can record the number of miles or
kilometers traveled for up to two trips.
The trip odometer is part of the Driver Information
Center (DIC). To access the trip odometer, use one of
the following procedures:
Using the Base audio system, do the following:
1. Press the INFO (Information) button located to the
right of the screen to access the DIC menu.
2. Scroll through the menu using the up or down
arrows on the INFO button until you reach Trip
Odometer A or Trip Odometer B.
The selected trip odometer (A or B) will be
displayed at the top of the screen with the
accumulated mileage.
3. Repeat the steps to view the other trip odometer.
You can reset the selected trip odometer by pressing
CLR (Clear) button located in the center of the INFO
button to the right of the screen. The mileage for that trip
odometer will return to zero. Each trip odometer must be
reset individually.
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Using the Navigation audio system, do the following:
1. Press and hold the vehicle information button in the
upper right corner of the screen for three seconds
to access the Vehicle Information menu.
2. Use the up and down arrows on the screen to bring
TRIP A or TRIP B into view. Then press the button
next to the trip you wish to be viewed.
The selected trip odometer (A or B) will be displayed
at the top of the screen with the accumulated
mileage.
3. Press the RETURN button to return to the
previous page.
4. Repeat the steps to view the other trip odometer.
You can reset the selected trip odometer by pressing
RESET button on the Vehicle Information menu.
The mileage for the selected trip odometer will return to
zero. Each trip odometer must be reset individually.Tachometer
This gage indicates the
engine speed in
revolutions per
minute (rpm).
Notice:If you operate the engine with the
tachometer in the shaded warning area, your vehicle
could be damaged, and the damages would not
be covered by your warranty. Do not operate
the engine with the tachometer in the shaded
warning area.
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ENGINE OIL LIFE/Engine Oil Life:If you select this
item, the percentage of remaining oil life is displayed.
If you see 99% Oil Life on the display, that means
that 99% of the current oil life remains.
When the oil life is depleted, the Change Engine Oil
message will appear on the display. It means that
service is required for your vehicle. SeeEngine Oil on
page 5-15andScheduled Maintenance on page 6-4
for more information.
When you reset the Change Engine Oil message by
clearing it from the display, you still must reset the
engine oil life monitor separately. For more information
on resetting the engine oil life monitor, seeEngine
Oil on page 5-15.
The engine oil life monitor does not check the amount
of oil your vehicle has, so you should check the oil level
periodically. SeeEngine Oil on page 5-15for more
information.TRANS FLUID LIFE/Transmission Fluid Life:If you
select this item, the percentage of remaining
transmission uid life is displayed. If you see 99% Trans
Fluid Life on the display, that means that 99% of the
current transmission uid life remains.
When the transmission uid life is depleted, the Change
Transmission Fluid message will appear on the
display. You should change the transmission uid as
soon as possible within 200 miles (320 km). Be sure to
keep a written record of the mileage and date of the
uid change so you will have it for future reference.
When you reset the Change Transmission Fluid
message by clearing it from the display, you still must
reset the transmission uid life monitor separately.
For more information on resetting the transmission uid
life monitor, seeAutomatic Transmission Fluid on
page 5-24.
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Doing Your Own Service Work
If you want to do some of your own service work, you
will want to use the proper service manual. It tells
you much more about how to service your vehicle than
this manual can. To order the proper service manual,
seeService Publications Ordering Information on
page 7-11.
Your vehicle has an air bag system. Before attempting
to do your own service work, seeServicing Your Air
Bag-Equipped Vehicle on page 1-60.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. SeeMaintenance Record on page 6-16.{CAUTION:
You can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about it.
Be sure you have sufficient knowledge,
experience, the proper replacement parts
and tools before you attempt any vehicle
maintenance task.
Be sure to use the proper nuts, bolts and
other fasteners. “English” and “metric”
fasteners can be easily confused. If you
use the wrong fasteners, parts can later
break or fall off. You could be hurt.
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When to Change Engine Oil
(GM Oil Life System)
Your vehicle has a computer system that lets you know
when to change the engine oil and lter. This is
based on engine revolutions and engine temperature,
and not on mileage. Based on driving conditions,
the mileage at which an oil change will be indicated can
vary considerably. For the oil life system to work
properly, you must reset the system every time the oil is
changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A Change Engine Oil message in the DIC
will come on. Change your oil as soon as possible within
the next two times you stop for fuel. It is possible that,
if you are driving under the best conditions, the oil
life system may not indicate that an oil change is
necessary for over a year. However, your engine oil and
lter must be changed at least once a year and at
this time the system must be reset. Your dealer has
GM-trained service people who will perform this
work using genuine GM parts and reset the system. It is
also important to check your oil regularly and keep it
at the proper level.If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed.
How to Reset the Change Engine Oil
Message and the Oil Life Indicator
The GM Oil Life System calculates when to change
your engine oil and lter based on vehicle use. Anytime
your oil is changed, reset the system so it can
calculate when the next oil change is required. If a
situation occurs where you change your oil prior to a
Change Engine Oil Message in the DIC being turned on,
reset the system.
After the oil has been changed, the Change Engine Oil
message and the oil life indicator must be reset. To
reset the message and indicator, use one of the
following procedures:
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Cadillac. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Cadillac Customer Assistance Center, 24 hours
a day, by calling 1-800-458-8006. In Canada, contact
GM of Canada Customer Communication Centre
in Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
When contacting Cadillac, please remember that your
concern will likely be resolved at a dealer’s facility. That
is why we suggest you follow Step One rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satised with your new vehicle. However, if you continue
to remain unsatised after following the procedure
outlined in Steps One and Two, you should le with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
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The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can nd your specic vehicle information
all in one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
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Cadillac Owner Privileges™
Roadside Service provides several Cadillac Owner
Privileges™ at “no charge,” throughout yourCadillac
Warranty Period – 48 months/50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:
Towing Service
Battery Jump Starting
Lock Out Assistance
Fuel Delivery
Flat Tire Change (Covers change only)
Trip Interruption – If your trip is interrupted due to a
warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered
are hotel, meals and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone. A
dealer technician, if available, can travel to your location
within a 30 mile (50 km) radius of a participating
Cadillac dealership. If beyond this radius, we will
arrange to have your car towed to the nearest Cadillac
dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. An experienced Roadside Service
Advisor will assist you and request the following
information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identication
Number (VIN), mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who
have hearing difficulties or are speech impaired. Cadillac
has installed special telecommunication devices
called Text Telephone (TTY) in the Roadside Service
Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 – daily, 24 hours.
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