2004 CADILLAC SRX tow

Cleaning the Outside of Your
Vehicle
The paint nish on your vehicle provides beauty, depth
of color, gloss retention and durability.
Washing Your Vehicle
The best way to preserve your vehicle’s nish is to keep
it clean by washing it often with lukewarm or cold water.
Do not wash your vehicle in the direct rays of the sun.
Use a car washing soap. Do not use strong soaps
or chemical detergents. Be sure to rinse the vehicle well,
removing all soap residue completely. You can get
GM-approved cleaning products from your dealer. See
Vehicle Care/Appearance Materials on page 5-100.
Do not use cleaning agents that are petroleum based,
or that contain acid or abrasives. All cleaning agents
should be ushed promptly and not allowed to dry on the
surface, or they could stain. Dry the nish with a soft,
clean chamois or an all-cotton towel to avoid surface
scratches and water spotting.
High pressure car washes may cause water to enter
your vehicle.
Cleaning Exterior Lamps/Lenses
Use only lukewarm or cold water, a soft cloth and a car
washing soap to clean exterior lamps and lenses.
Follow instructions under “Washing Your Vehicle.”
Finish Care
Occasional waxing or mild polishing of your vehicle by
hand may be necessary to remove residue from the
paint nish. You can get GM-approved cleaning products
from your dealer. SeeVehicle Care/Appearance
Materials on page 5-100.
Your vehicle has a “basecoat/clearcoat” paint nish.
The clearcoat gives more depth and gloss to the colored
basecoat. Always use waxes and polishes that are
non-abrasive and made for a basecoat/clearcoat
paint nish.
Notice:Machine compounding or aggressive
polishing on a basecoat/clearcoat paint nish may
damage it. Use only non-abrasive waxes and
polishes that are made for a basecoat/clearcoat
paint nish on your vehicle.
5-97

Foreign materials such as calcium chloride and other
salts, ice melting agents, road oil and tar, tree sap, bird
droppings, chemicals from industrial chimneys, etc.,
can damage your vehicle’s nish if they remain
on painted surfaces. Wash the vehicle as soon as
possible. If necessary, use non-abrasive cleaners that
are marked safe for painted surfaces to remove
foreign matter.
Exterior painted surfaces are subject to aging, weather
and chemical fallout that can take their toll over a
period of years. You can help to keep the paint nish
looking new by keeping your vehicle garaged or covered
whenever possible.
Cleaning Windshield and Wiper Blades
If the windshield is not clear after using the windshield
washer, or if the wiper blade chatters when running, wax,
sap or other material may be on the blade or windshield.
Clean the outside of the windshield with a full-strength
glass cleaning liquid. The windshield is clean if beads
do not form when you rinse it with water.
Grime from the windshield will stick to the wiper blades
and affect their performance. Clean the blade by wiping
vigorously with a cloth soaked in full-strength windshield
washer solvent. Then rinse the blade with water.
Check the wiper blades and clean them as necessary;
replace blades that look worn.
Cleaning Aluminum or Chrome-Plated
Wheels
Your vehicle may be equipped with either aluminum or
chrome-plated wheels.
Keep your wheels clean using a soft clean cloth with
mild soap and water. Rinse with clean water. After
rinsing thoroughly, dry with a soft clean towel. A wax
may then be applied.
The surface of these wheels is similar to the painted
surface of your vehicle. Do not use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,
cleaners with acid, or abrasive cleaning brushes on
them because you could damage the surface. Do not
use chrome polish on aluminum wheels.
Use chrome polish only on chrome-plated wheels, but
avoid any painted surface of the wheel, and buff off
immediately after application.
Do not take your vehicle through an automatic car wash
that has silicone carbide tire cleaning brushes. These
brushes can also damage the surface of these wheels.
5-98

Additional Required Services
The following services should be performed at the rst maintenance service (IorII) after the indicated miles
(kilometers) shown for each item.
Additional Required Services
Service and Miles (Kilometers)25,000
(41 500)50,000
(83 000)75,000
(125 000)100,000
(166 000)125,000
(207 500)150,000
(240 000)
Inspect fuel system for damage
or leaks.••••••
Inspect exhaust system for loose or
damaged components.••••••
Replace engine air cleaner lter.
SeeEngine Air Cleaner/Filter on
page 5-22.An Emission Control
Service.••••••
For vehicles used for trailer towing:
Change transfer case uid.•••
Change automatic transmission
uid and lter (severe service).
See footnote (h).•••
6-6

(g)A uid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired
and the uid level checked. Add uid if needed.
(h)Change automatic transmission uid and lter if the
vehicle is mainly driven under one or more of these
conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police or delivery
service.
(i)Drain, ush and rell cooling system. See Engine
Coolant on page 5-25for what to use. Inspect hoses.
Clean radiator, condenser, pressure cap and ller neck.
Pressure test the cooling system and pressure cap.Owner Checks and Services
These owner checks and services should be performed
at the intervals specied to help ensure the safety,
dependability and emission control performance of your
vehicle. Your GM Goodwrench dealer can assist you
with these checks and services.
Be sure any necessary repairs are completed at once.
Whenever any uids or lubricants are added to your
vehicle, make sure they are the proper ones, as shown
inRecommended Fluids and Lubricants on page 6-13.
6-9

GM Mobility Program for Persons
with Disabilities
This program, available to
qualied applicants, can
reimburse you up to
$1,000 toward eligible
aftermarket driver or
passenger adaptive
equipment you may
require for your vehicle
(hand controls,
wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The offer is available for
a limited period of time from the date of vehicle
purchase/lease. For more details, or to determine your
vehicle’s eligibility, see your GM dealer or call the
GM Mobility Assistance Center at 1-800-323-9935. Text
telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
Roadside Service
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, where available, a Cadillac trained dealer
technician who can provide on-site service.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service
®can be reached by dialing
1-800-882-1112, 24 hours a day, 365 days a year.
This service is provided at no charge for any
warranty-covered situation and for a nominal charge if
the Cadillac is no longer under warranty. Roadside
Service is available only in the United States and
Canada.
7-5

Cadillac Owner Privileges™
Roadside Service provides several Cadillac Owner
Privileges™ at “no charge,” throughout yourCadillac
Warranty Period – 48 months/50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:
Towing Service
Battery Jump Starting
Lock Out Assistance
Fuel Delivery
Flat Tire Change (Covers change only)
Trip Interruption – If your trip is interrupted due to a
warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered
are hotel, meals and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone. A
dealer technician, if available, can travel to your location
within a 30 mile (50 km) radius of a participating
Cadillac dealership. If beyond this radius, we will
arrange to have your car towed to the nearest Cadillac
dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. An experienced Roadside Service
Advisor will assist you and request the following
information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identication
Number (VIN), mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who
have hearing difficulties or are speech impaired. Cadillac
has installed special telecommunication devices
called Text Telephone (TTY) in the Roadside Service
Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 – daily, 24 hours.
7-6

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
Customer Communication Centre, 163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
7-10

D
Daytime Running Lamps..................................3-18
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-30
Delayed Locking............................................... 2-9
DIC Main Menu Item Descriptions
(Base Audio System)...................................3-61
Dinghy Towing................................................4-46
Diversity Antenna System...............................3-126
Doing Your Own Service Work........................... 5-4
Dolly Towing..................................................4-46
Door
Central Door Unlocking System....................... 2-9
Delayed Locking........................................... 2-9
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-10
Driver
Position, Safety Belt.....................................1-15
Driver Door Ajar.............................................3-66
Driver Information Center (DIC).........................3-51
DIC Main Menu...........................................3-60
DIC Vehicle Personalization..........................3-73
DIC Warnings and Messages........................3-64
Status of Vehicle Systems............................3-53
System Controls..........................................3-51Driver Shift Control (DSC)................................2-28
Driving
At Night.....................................................4-30
City...........................................................4-35
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Freeway.....................................................4-36
Hill and Mountain Roads..............................4-38
In Rain and on Wet Roads...........................4-32
Winter........................................................4-40
Driving Across an Incline..................................4-26
Driving Downhill..............................................4-25
Driving in Mud, Sand, Snow or Ice....................4-28
Driving in Water..............................................4-29
Driving on Grades...........................................4-57
Driving on Off-Road Hills.................................4-21
Driving on Snow or Ice....................................4-40
Driving Through Deep Standing Water...............4-34
Driving Through Flowing Water.........................4-34
Driving Uphill..................................................4-23
Driving with a Trailer.......................................4-56
Dual Climate Control System............................3-26
DVD
Rear Seat Entertainment System..................3-110
DVD Distortion..............................................3-123
DVD Player..................................................3-114
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