2004 CADILLAC SRX service schedule

Maintenance Schedule......................................6-2
Introduction...................................................6-2
Maintenance Requirements..............................6-2
Your Vehicle and the Environment....................6-2
Using Your Maintenance Schedule....................6-3
Scheduled Maintenance...................................6-4
Additional Required Services............................6-6
Maintenance Footnotes...................................6-8Owner Checks and Services............................6-9
At Each Fuel Fill..........................................6-10
At Least Once a Month.................................6-10
At Least Once a Year...................................6-11
Recommended Fluids and Lubricants...............6-13
Normal Maintenance Replacement Parts..........6-15
Maintenance Record.....................................6-16
Section 6 Maintenance Schedule
6-1

Using Your Maintenance Schedule
We at General Motors want to help you keep your
vehicle in good working condition. But we do not know
exactly how you will drive it. You may drive very
short distances only a few times a week. Or you may
drive long distances all the time in very hot, dusty
weather. You may use your vehicle in making deliveries.
Or you may drive it to work, to do errands or in many
other ways.
Because of all the different ways people use their
vehicles, maintenance needs vary. You may need more
frequent checks and replacements. So please read
the following and note how you drive. If you have any
questions on how to keep your vehicle in good condition,
see your GM Goodwrench dealer.
This schedule is for vehicles that:
carry passengers and cargo within recommended
limits. You will nd these limits on the tire and
loading information label. SeeLoading Your Vehicle
on page 4-47.
are driven on reasonable road surfaces within legal
driving limits.
are driven off-road in the recommended manner.
SeeOperating Your All-Wheel-Drive Vehicle Off
Paved Roads on page 4-17.
use the recommended fuel. SeeGasoline Octane
on page 5-5.The services inScheduled Maintenance on page 6-4
should be performed when indicated. SeeAdditional
Required Services on page 6-6andMaintenance
Footnotes on page 6-8for further information.
{CAUTION:
Performing maintenance work on a vehicle can
be dangerous. In trying to do some jobs, you
can be seriously injured. Do your own
maintenance work only if you have the
required know-how and the proper tools and
equipment for the job. If you have any doubt,
see your GM Goodwrench dealer to have a
qualied technician do the work.
Some maintenance services can be complex. So,
unless you are technically qualied and have the
necessary equipment, you should have your GM
Goodwrench dealer do these jobs.
When you go to your GM Goodwrench dealer for your
service needs, you will know that GM-trained and
supported service technicians will perform the work
using genuine GM parts.
If you want to get service information, seeService
Publications Ordering Information on page 7-11.
6-3

Owner Checks and Services on page 6-9tells you what
should be checked, when to check it and what you
can easily do to help keep your vehicle in good
condition.
The proper replacement parts, uids and lubricants to
use are listed inRecommended Fluids and Lubricants
on page 6-13andNormal Maintenance Replacement
Parts on page 6-15. When your vehicle is serviced,
make sure these are used. All parts should be replaced
and all necessary repairs done before you or anyone
else drives the vehicle. We recommend the use of
genuine GM parts.
Scheduled Maintenance
When the CHANGE ENGINE OIL message comes on,
it means that service is required for your vehicle.
Have your vehicle serviced as soon as possible within
the next 600 miles (1 000 km). It is possible that, if
you are driving under the best conditions, the engine
oil life system may not indicate that vehicle service
is necessary for over a year. However, your engine
oil and lter must be changed at least once a year
and at this time the system must be reset. Your GM
Goodwrench dealer has GM-trained service technicians
who will perform this work using genuine GM parts
and reset the system.If the engine oil life system is ever reset accidentally,
you must service your vehicle within 3,000 miles
(5 000 km) since your last service. Remember to reset
the oil life system whenever the oil is changed. See
Engine Oil on page 5-15for information on the Engine
Oil Life System and resetting the system.
When the CHANGE ENGINE OIL message appears,
certain services, checks and inspections are required.
Required services are described in the following for
“MaintenanceI” and “MaintenanceII.” Generally,
it is recommended that your rst service be
MaintenanceI, your second service be MaintenanceII
and that you alternate MaintenanceIand MaintenanceII
thereafter. However, in some cases, MaintenanceII
may be required more often.
MaintenanceI— Use MaintenanceIif the CHANGE
ENGINE OIL message comes on within ten months
since vehicle was purchased or MaintenanceII
was performed.
MaintenanceII— Use MaintenanceIIif the previous
service performed was MaintenanceI. Always use
MaintenanceIIwhenever the message comes on ten
months or more since the last service or if the message
has not come on at all for one year.
6-4

Scheduled Maintenance
Service MaintenanceIMaintenanceII
Change engine oil and lter. Reset oil life system. SeeEngine Oil on
page 5-15.An Emission Control Service.••
Lubricate chassis components.See footnote #.••
Visually check for any leaks or damage.See footnote (g).••
Inspect engine air cleaner lter. If necessary, replace lter. SeeEngine Air
Cleaner/Filter on page 5-22.An Emission Control Service. See footnote †.••
Check tires for ination pressures and wear. SeeTires on page 5-61.••
Inspect brake system.See footnote (a).••
Check engine coolant and windshield washer uid levels and add uid
as needed.••
Perform any needed additional services. See “Additional Required Services” in
this section.••
Inspect suspension and steering components.See footnote (b).•
Inspect engine cooling system.See footnote (c).•
Inspect wiper blades.See footnote (d).•
Inspect restraint system components.See footnote (e).•
Lubricate body components.See footnote (f).•
Check transmission uid level and add uid as needed.•
6-5

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2in this section.
Any additional information fromOwner Checks and Services on page 6-9can be added on the following record pages.
Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-16

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can nd your specic vehicle information
all in one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Courtesy Transportation
Cadillac has always exemplied quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required.
This will reduce your inconvenience during warranty
repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Cadillac
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes
a one way or round trip shuttle service to a destination
up to 10 miles from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement (ve days maximum) may be available
for the use of public transportation such as taxi or
bus. In addition, should you arrange transportation
through a friend or relative, reimbursement for
reasonable fuel expenses (ve day maximum) may be
available. Claim amounts should reect actual costs and
be supported by original receipts.
7-7

Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments and specications for GM
transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
Owner’s Manual
RETAIL SELL PRICE: $25.00
7-11