2004 CADILLAC ESCALADE EXT maintenance schedule

Maintenance Schedule
Introduction
Important: Keep engine oil at the proper level and
change as recommended.
Have you purchased the GM Protection Plan? The Plan
supplements your new vehicle warranties. See your
Warranty and Owner Assistance booklet or your dealer
for details.
Maintenance Requirements
Notice:Maintenance intervals, checks, inspections,
replacement parts and recommended ¯uids and
lubricants as prescribed in this manual are
necessary to keep your vehicle in good working
condition. Any damage caused by failure to follow
scheduled maintenance may not be covered by
warranty.
Your Vehicle and the Environment
Proper vehicle maintenance not only helps to keep your
vehicle in good working condition, but also helps the
environment. All recommended maintenance is
important. Improper vehicle maintenance can even
affect the quality of the air we breathe. Improper ¯uid
levels or the wrong tire in¯ation can increase the level of
emissions from your vehicle. To help protect our
environment, and to keep your vehicle in good condition,
be sure to maintain your vehicle properly.
6-2

Using Your Maintenance Schedule
We at General Motors want to help you keep your
vehicle in good working condition. But we do not know
exactly how you will drive it. You may drive very
short distances only a few times a week. Or you may
drive long distances all the time in very hot, dusty
weather. You may use your vehicle in making deliveries.
Or you may drive it to work, to do errands or in many
other ways.
Because of all the different ways people use their
vehicles, maintenance needs vary. You may need more
frequent checks and replacements. So please read
the following and note how you drive. If you have any
questions on how to keep your vehicle in good condition,
see your GM Goodwrench dealer.
This schedule is for vehicles that:
·carry passengers and cargo within recommended
limits. You will ®nd these limits on the tire and
loading information label. See
Loading Your Vehicle
on page 4-47.
·are driven on reasonable road surfaces within legal
driving limits.
·are driven off-road in the recommended manner.
See
Operating Your All-Wheel-Drive Vehicle Off
Paved Roads on page 4-17.
·use the recommended fuel. SeeGasoline Octane
on page 5-4
.
The services in
Scheduled Maintenance on page 6-4should be performed when indicated. SeeAdditional
Required Services on page 6-6andMaintenance
Footnotes on page 6-8for further information.
{CAUTION:
Performing maintenance work on a vehicle can
be dangerous. In trying to do some jobs, you
can be seriously injured. Do your own
maintenance work only if you have therequired
know-how and the proper tools and equipment
for the job. If you have any doubt, see your GM
Goodwrench dealer to have a quali®ed
technician do the work.
Some maintenance services can be complex. So,
unless you are technically quali®ed and have the
necessary equipment, you should have your GM
Goodwrench dealer do these jobs.
When you go to your GM Goodwrench dealer for your
service needs, you will know that GM-trained and
supported service technicians will perform the work
using genuine GM parts.
6-3

If you want to get service information, seeService
Publications Ordering Information on page 7-11.
Owner Checks and Services on page 6-9tells you what
should be checked, when to check it and what you
can easily do to help keep your vehicle in good
condition.
The proper replacement parts, ¯uids and lubricants to
use are listed in
Recommended Fluids and Lubricants
on page 6-13andNormal Maintenance Replacement
Parts on page 6-15. When your vehicle is serviced,
make sure these are used. All parts should be replaced
and all necessary repairs done before you or anyone
else drives the vehicle. We recommend the use of
genuine GM parts.
Scheduled Maintenance
When the CHANGE ENGINE OIL message comes on, it
means that service is required for your vehicle. Have
your vehicle serviced as soon as possible within the next
600 miles (1 000 km). It is possible that, if you are
driving under the best conditions, the engine oil
life system may not indicate that vehicle service is
necessary for over a year. However, your engine oil and
®lter must be changed at least once a year and at
this time the system must be reset.Your GM Goodwrench dealer has GM-trained service
technicians who will perform this work using genuine GM
parts and reset the system.
If the engine oil life system is ever reset accidentally,
you must service your vehicle within 3,000 miles
(5 000 km) since your last service. Remember to reset
the oil life system whenever the oil is changed. See
Engine Oil on page 5-11for information on the Engine
Oil Life System and resetting the system.
When the CHANGE ENGINE OIL message appears,
certain services, checks and inspections are required.
Required services are described in the following for
ªMaintenanceIº and ªMaintenanceII.º Generally,
it is recommended that your ®rst service be
MaintenanceI, your second service be MaintenanceII
and that you alternate MaintenanceIand MaintenanceII
thereafter. However, in some cases, MaintenanceII
may be required more often.
MaintenanceIÐ Use MaintenanceIif the CHANGE
ENGINE OIL message comes on within ten months
since vehicle was purchased or MaintenanceII
was performed.
MaintenanceIIÐ Use MaintenanceIIif the previous
service performed was MaintenanceI. Always use
MaintenanceIIwhenever the message comes on ten
months or more since the last service or if the message
has not come on at all for one year.
6-4

Scheduled Maintenance
Service MaintenanceIMaintenanceII
Change engine oil and ®lter. Reset oil life system. See
Engine Oil on
page 5-11.An Emission Control Service.··
Lubricate chassis components.
See footnote #.··
Visually check for any leaks or damage.
See footnote (j).··
Inspect engine air cleaner ®lter or change indicator (if equipped). If necessary,
replace ®lter. See
Engine Air Cleaner/Filter on page 5-16.An Emission Control
Service. See footnote ².··
Rotate tires and check in¯ation pressures and wear. See
Tires on page 5-63.··
Inspect brake system.
See footnote (a).··
Check engine coolant and windshield washer ¯uid levels and add ¯uid as
needed.··
Perform any needed additional services. See ªAdditional Required Servicesº in
this section.··
Inspect suspension and steering components.
See footnote (b).·
Inspect engine cooling system.
See footnote (c).·
Inspect wiper blades.
See footnote (d).·
Inspect restraint system components.
See footnote (e).·
Lubricate body components.
See footnote (f).·
Check transmission ¯uid level and add ¯uid as needed.·
6-5

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2in this section.
Any additional information fromOwner Checks and Services on page 6-9can be added on the following record pages.
Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-16

STEP THREE:Both General Motors and your dealer are
committed to making sure you are completely satis®ed
with your new vehicle. However, if you continue to remain
unsatis®ed after following the procedure outlined in Steps
One and Two, you should ®le with the BBB Auto Line
Program to enforce any additional rights you may have.
Canadian owners refer to your Warranty and Owner
Assistance Information booklet for information on the
Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ®ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can ®nd your speci®c vehicle information
all in one place.
The Owner Center allows you to:
·Get e-mail service reminders.
·Access information about your speci®c vehicle,
including tips and videos and an electronic
version of this owner's manual. (United States only)
·Keep track of your vehicle's service history and
maintenance schedule.
·Find GM dealers for service nationwide.
·Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments and speci®cations for GM
transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner's Information
Owner publications are written speci®cally for owners
and intended to provide basic operational information
about the vehicle. The owner's manual will include
the Maintenance Schedule for all models.
Owner's Manual
RETAIL SELL PRICE: $25.00
7-11

M
Maintenance and Cleaning...............................2-67
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month................................6-10
At Least Once a Year..................................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-8
Maintenance Record....................................6-16
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-15
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-3
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-64
Making Turns.................................................4-62
Malfunction Indicator Light................................3-44
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Seat.................................................2-73Message
DIC Warnings and Messages........................3-60
Mexico, Central America and Caribbean Islands/
Countries (Except Puerto Rico and U.S. Virgin
Islands) ± Customer Assistance....................... 7-4
Midgate.........................................................2-13
Midgate Drain Grate Removal and Cleaning.......2-70
Midgate Operation...........................................2-14
Mirrors
Automatic Dimming Rearview with OnStar
ž,
Compass and Temperature Display.............2-43
Outside Automatic Dimming Mirror with Curb
View Assist.............................................2-47
Outside Convex Mirror.................................2-46
Outside Heated Mirrors................................2-47
Outside Power Mirrors..................................2-45
MyGMLink.com................................................ 7-3
N
Navigation/Radio System..................................3-82
New Vehicle Break-In......................................2-29
Normal Maintenance Replacement Parts............6-15
10