2004 CADILLAC ESCALADE EXT service

Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General
Motors....................................................7-10
Reporting Safety Defects to the Canadian
Government............................................7-10
Reporting Safety Defects to the United States
Government............................................7-10
Roadside Service.......................................... 7-5
Service Publications Ordering Information........7-11
D
Daytime Running Lamps..................................3-17
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-31
Delayed Locking............................................... 2-9
Doing Your Own Service Work........................... 5-3
Dome Lamps.................................................3-19Door
Delayed Locking........................................... 2-9
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-12
Driver
Position, Safety Belt.....................................1-14
DRIVER DOOR AJAR.....................................3-64
Driver Information Center (DIC).........................3-49
DIC Operation and Displays..........................3-49
DIC Warnings and Messages........................3-60
Driving
At Night.....................................................4-31
City...........................................................4-35
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-36
Hill and Mountain Roads..............................4-38
In Rain and on Wet Roads...........................4-32
Winter........................................................4-40
Driving Across an Incline..................................4-27
Driving Downhill..............................................4-25
Driving in Mud, Sand, Snow or Ice....................4-29
Driving in Water..............................................4-30
5

Driving On Grades..........................................4-63
Driving on Off-Road Hills.................................4-22
Driving on Snow or Ice....................................4-41
Driving Through Deep Standing Water...............4-34
Driving Through Flowing Water.........................4-34
Driving Uphill..................................................4-23
Driving with a Trailer.......................................4-61
DVD
Cleaning the Video Screen..........................3-102
Distortion....................................................3-99
Rear Seat Entertainment System...................3-83
DVD Player....................................................3-83
E
Easy Exit Seat...............................................2-74
Electrical System
Add-On Equipment.....................................5-111
Fuses and Circuit Breakers.........................5-111
Power Windows and Other Power
Options.................................................5-111
Windshield Wiper Fuses.............................5-111
Emissions Inspection and Maintenance
Programs...................................................3-46Engine
Air Cleaner/Filter.........................................5-16
Battery.......................................................5-41
Check and Service Engine Soon Light............3-44
Coolant......................................................5-22
Coolant Heater............................................2-32
Coolant Temperature Gage...........................3-42
Engine Compartment Overview......................5-10
Exhaust.....................................................2-41
Fan Noise..................................................5-34
Oil .............................................................5-11
Overheating................................................5-26
Starting......................................................2-31
ENGINE COOLANT HOT.................................3-61
Engine Oil Additives........................................5-14
ENGINE OVERHEATED..................................3-61
Entertainment System
Cleaning the Video Screen..........................3-102
DVD Distortion............................................3-99
Entry Lighting.................................................3-19
Environmental Concerns..................................4-19
Erasing HomeLink
žButtons..............................2-53
Event Data Records (EDR)................................ 7-8
Exit Lighting...................................................3-19
Extender, Safety Belt.......................................1-27
Exterior Lamps...............................................3-15
6

M
Maintenance and Cleaning...............................2-67
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month................................6-10
At Least Once a Year..................................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-8
Maintenance Record....................................6-16
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-15
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-3
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-64
Making Turns.................................................4-62
Malfunction Indicator Light................................3-44
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Seat.................................................2-73Message
DIC Warnings and Messages........................3-60
Mexico, Central America and Caribbean Islands/
Countries (Except Puerto Rico and U.S. Virgin
Islands) ± Customer Assistance....................... 7-4
Midgate.........................................................2-13
Midgate Drain Grate Removal and Cleaning.......2-70
Midgate Operation...........................................2-14
Mirrors
Automatic Dimming Rearview with OnStar
ž,
Compass and Temperature Display.............2-43
Outside Automatic Dimming Mirror with Curb
View Assist.............................................2-47
Outside Convex Mirror.................................2-46
Outside Heated Mirrors................................2-47
Outside Power Mirrors..................................2-45
MyGMLink.com................................................ 7-3
N
Navigation/Radio System..................................3-82
New Vehicle Break-In......................................2-29
Normal Maintenance Replacement Parts............6-15
10

O
Odometer......................................................3-35
Off-Road Recovery..........................................4-14
Oil
Engine.......................................................5-11
Pressure Gage............................................3-46
OIL LIFE RESET............................................3-60
OIL PRESSURE LOW.....................................3-60
Older Children, Restraints................................1-28
Online Owner Center........................................ 7-3
OnStar
žPersonal Calling.................................2-49
OnStaržServices............................................2-48
OnStaržSteering Wheel Controls......................2-49
OnStaržSystem.............................................2-48
OnStaržVirtual Advisor....................................2-49
Operating Your All-Wheel-Drive Vehicle Off
Paved Roads..............................................4-17
Other Warning Devices...................................... 3-6
Outlet Adjustment............................................3-32
Outside
Automatic Dimming Mirror with Curb View
Assist.....................................................2-47
Convex Mirror.............................................2-46
Heated Mirrors............................................2-47
Power Mirrors.............................................2-45
Overheated Engine Protection
Operating Mode..........................................5-26Overseas ± Customer Assistance........................ 7-4
Owner Checks and Services.............................. 6-9
Owners, Canadian............................................... ii
Owner's Information........................................7-11
P
Park Aid........................................................3-20
Park (P)
Shifting Into................................................2-38
Shifting Out of............................................2-40
Parking
Assist........................................................3-20
Brake........................................................2-37
Over Things That Burn.................................2-41
Parking on Hills..............................................4-63
Passenger Air Bag Indicator.............................2-45
Passenger Air Bag Status Indicator...................3-36
PASSENGER DOOR AJAR..............................3-65
Passenger Sensing System..............................1-56
Passing.................................................4-14, 4-62
Passlock
ž......................................................2-29
Personalization Button.....................................3-53
Personalization, Climate Controls......................3-32
Plan Ahead When Possible................................ 7-7
Playing a Cassette Tape..................................3-77
Playing a CD.................................................3-79
Playing the Radio...........................................3-69
11

Power
Accessory Outlets........................................3-23
Door Locks.................................................. 2-9
Electrical System.......................................5-111
Lumbar Controls........................................... 1-3
Seat............................................................ 1-2
Steering Fluid.............................................5-35
Windows....................................................2-26
Power Steering...............................................4-12
Programmable Automatic Door Locks.................2-10
Programming the HomeLink
žTransmitter...........2-50
Puddle Lamps................................................3-17
Q
Questions and Answers About Safety Belts.........1-12
R
Radio Data System (RDS)...............................3-68
Radio Messages.............................................3-74
Radios..........................................................3-67
Care of Your Cassette Tape Player...............3-100
Care of Your CD and DVD Player................3-102
Care of Your CD Changer...........................3-101
Care of Your CDs and DVDs.......................3-101
CD Changer...............................................3-95Radios (cont.)
Navigation/Radio System..............................3-82
Radio with Cassette and CD.........................3-68
Rear Seat Audio..........................................3-94
Setting the Time..........................................3-68
Theft-Deterrent............................................3-98
Understanding Reception............................3-100
RDS Messages..............................................3-73
Reaching Roadside Service............................... 7-6
Reading Lamps..............................................3-20
Rear Axle......................................................5-49
Rear Door Security Locks................................2-12
Rear Safety Belt Comfort Guides......................1-25
Rear Seat Audio Controls.................................3-94
Rear Seat Audio (RSA)....................................3-94
Rear Seat Entertainment System.......................3-83
Rear Seat Operation......................................... 1-6
Rear Seat Passengers, Safety Belts..................1-22
Rear Storage Area..........................................2-55
Rear Window Defogger....................................3-31
Rearview Mirror, Automatic Dimming
with OnStarž, Compass and Temperature
Display......................................................2-43
Reclining Seatbacks.......................................... 1-4
Recommended Fluids and Lubricants.................6-13
Recreational Vehicle Towing.............................4-46
REDUCED ENGINE POWER...........................3-61
Reinstalling the Cargo Cover Panels..................2-62
12

Remote Control..............................................3-86
Remote Keyless Entry System............................ 2-4
Remote Keyless Entry System Operation............. 2-5
Removing the Flat Tire and Installing the
Spare Tire..................................................5-88
Removing the Spare Tire and Tools...................5-84
Replacement Bulbs.........................................5-62
Replacing Brake System Parts..........................5-41
Replacing Restraint System Parts After
a Crash.....................................................1-62
Reporting Safety Defects
Canadian Government..................................7-10
General Motors...........................................7-10
United States Government............................7-10
Reprogramming a Single HomeLink
žButton.......2-53
Resetting Defaults...........................................2-53
Restraint System Check
Checking Your Restraint Systems...................1-61
Replacing Restraint System Parts After
a Crash..................................................1-62
Restraint Systems
Checking....................................................1-61
Replacing Parts...........................................1-62
Resynchronization............................................. 2-7
Retained Accessory Power (RAP)......................2-30
Right Front Passenger Position, Safety Belts......1-22
RIGHT REAR DOOR AJAR..............................3-65
Road Sensing Suspension................................. 4-9Roadside
Service........................................................ 7-5
Roadside Service Availability.............................. 7-6
Roadside Service for the Hearing or Speech
Impaired...................................................... 7-6
Rocking Your Vehicle To Get It Out...................4-44
Running Your Engine While You Are Parked.......2-42
S
Safety Belt
Reminder Light............................................3-35
Safety Belts
Care of....................................................5-105
Driver Position............................................1-14
How to Wear Safety Belts Properly................1-14
Questions and Answers About Safety Belts.....1-12
Rear Safety Belt Comfort Guides for Children
and Small Adults......................................1-25
Rear Seat Passengers.................................1-22
Right Front Passenger Position......................1-22
Safety Belt Extender....................................1-27
Safety Belt Use During Pregnancy.................1-21
Safety Belts Are for Everyone......................... 1-8
Safety Chains.................................................4-61
Safety Warnings and Symbols.............................. iii
Scanning the Terrain.......................................4-20
Scheduled Maintenance..................................... 6-4
13

Seats
Head Restraints............................................ 1-5
Heated Seats............................................... 1-3
Memory.....................................................2-73
Power Lumbar.............................................. 1-3
Power Seats................................................. 1-2
Rear Seat Operation...................................... 1-6
Reclining Seatbacks...................................... 1-4
Secondary Latch System.................................5-98
Securing a Child Restraint
Designed for the LATCH System...................1-42
Rear Seat Position......................................1-42
Right Front Seat Position..............................1-44
Select Button.................................................3-59
Service........................................................... 5-3
Adding Equipment to the Outside of Your
Vehicle..................................................... 5-4
Doing Your Own Work................................... 5-3
Engine Soon Light.......................................3-44
Publications Ordering Information...................7-11
SERVICE 4WD...............................................3-62
SERVICE AIR BAG.........................................3-61
SERVICE BRAKE SYSTEM.............................3-62
Service Bulletins.............................................7-11
Service Manuals.............................................7-11
SERVICE RIDE CONTROL..............................3-62SERVICE STABILITY......................................3-66
SERVICE TIRE MONITOR...............................3-67
Setting Preset PTYs (RDS Only).......................3-73
Setting Preset Stations....................................3-71
Setting the Time.............................................3-68
Setting the Tone (Bass/Treble)..........................3-71
Sheet Metal Damage.....................................5-108
Shifting Into Park (P).......................................2-38
Shifting Out of Park (P)...................................2-40
Side Rail Channels.........................................2-69
Skidding........................................................4-16
Some Other Rainy Weather Tips.......................4-34
Spare Tire....................................................5-102
Speci®cations, Capacities...............................5-120
Speedometer..................................................3-35
Stabilitrak
žSystem........................................... 4-9
STABILITY SYS ACTIVE..................................3-66
STABILITY SYS DISABLED..............................3-66
Stalling on an Incline.......................................4-28
Starting Your Engine.......................................2-31
Steering........................................................4-12
Steering in Emergencies..................................4-13
Steering Tips..................................................4-12
Steering Wheel Controls, Audio.........................3-99
Stereo RCA Jacks..........................................3-90
14

V
Vehicle
Control........................................................ 4-5
Damage Warnings........................................... iv
Loading......................................................4-47
Symbols......................................................... iv
Vehicle Data Collection and Event
Data Records............................................... 7-8
Vehicle Identi®cation
Number (VIN)............................................5-110
Service Parts Identi®cation Label..................5-110
Vehicle Personalization
Memory Seat..............................................2-73
Vehicle Storage..............................................5-42
Ventilation Adjustment......................................3-32
Video Screen.................................................3-86
Visors...........................................................2-27
Voltmeter Gage..............................................3-39
W
Warning Lights, Gages and Indicators................3-33
Warnings
DIC Warnings and Messages........................3-60
Hazard Warning Flashers............................... 3-6
Other Warning Devices.................................. 3-6
Safety and Symbols......................................... iii
Vehicle Damage.............................................. iv
Washing Your Vehicle....................................5-105
Weight of the Trailer........................................4-58
Weight of the Trailer Tongue.............................4-59
What Kind of Engine Oil to Use........................5-13
What to Add..................................................5-39
What to Do with Used Oil................................5-16
What to Use..................................5-23, 5-36, 5-49
Wheels
Alignment and Tire Balance..........................5-79
Replacement...............................................5-80
17