2004 BUICK REGAL tow

Overseas – Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries (Except
Puerto Rico and U.S. Virgin Islands) –
Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
qualied applicants, can
reimburse you up to $1,000
toward eligible aftermarket
driver or passenger
adaptive equipment you
may require for your vehicle
(hand controls, wheelchair/
scooter lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The offer is available for
a limited period of time from the date of vehicle
purchase/lease. For more details, or to determine your
vehicle’s eligibility, see your GM dealer or call the
GM Mobility Assistance Center at 1-800-323-9935. Text
telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
7-5

Roadside Assistance Program
Buick Motor Division is proud to offer Buick Premium
Roadside Assistance to customers for vehicles covered
under the 3 year/36,000 mile (60 000 km) new car
warranty (whichever occurs rst).
Our commitment to Buick owners has always included
superior service through our network of Buick dealers.
Buick Premium Roadside Assistance provides an
extra measure of convenience and security.
Buick’s Roadside Assistance toll-free number is staffed
by a team of technically trained advisors, who are
available 24 hours a day, 365 days a year.
We take anxiety out of uncertain situations by providing
minor repair information over the phone or making
arrangements to tow your vehicle to the nearest Buick
dealer.
We will provide the following services for
3 years/36,000 miles (60 000 km), at no expense to you:
Fuel delivery
Lock-out service (identication required)
Tow to nearest dealership for warranty service
Change a at tire
Jump startsWe have quick, easy access to telephone numbers of
the following additional services depending on your
needs:
Hotels
Glass replacement
Tire repair facilities
Rental vehicle or taxis
Airports or train stations
Police, re department or hospitals
In many instances, mechanical failures are covered
under Buick’s comprehensive warranty. However, when
other services are utilized, our advisors will explain
any payment obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following information to give the advisor:
Location of vehicle
Telephone number of your location
Vehicle model, year and color
Mileage of vehicle
Vehicle Identication Number (VIN)
Vehicle license plate number
7-6

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specications for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
7-11

Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors....7-11
Reporting Safety Defects to the Canadian
Government............................................7-11
Reporting Safety Defects to the United States
Government............................................7-10
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-11
D
Daytime Running Lamps/Automatic
Headlamp System.......................................3-12
Defensive Driving............................................. 4-2
Defogging and Defrosting.........................3-19, 3-23
Delayed Entry Lighting.....................................3-14
Delayed Exit Lighting.......................................3-15
Delayed Headlamps........................................3-12
Delayed Locking............................................... 2-6
Dinghy Towing................................................4-32Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-32
Dome Lamp...................................................3-16
Door
Locks.......................................................... 2-9
Power Door Locks.......................................2-10
Programmable Automatic Door Locks.............2-10
Trunk Ajar Warning Light..............................3-40
Driver
Position, Safety Belt.....................................1-12
Driver Information Center (DIC).........................3-42
Driving
At Night.....................................................4-17
City...........................................................4-21
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-22
Hill and Mountain Roads..............................4-24
In Rain and on Wet Roads...........................4-18
Winter........................................................4-26
Driving On Grades..........................................4-44
Driving on Snow or Ice....................................4-27
Driving Through Deep Standing Water...............4-20
Driving Through Flowing Water.........................4-20
Driving with a Trailer.......................................4-43
Dual Automatic Climate Control System.............3-20
Dual Climate Control System............................3-17
4

E
Electrical System
Add-On Equipment......................................5-97
Fuses and Circuit Breakers...........................5-98
Headlamp Wiring.........................................5-98
Power Windows and Other Power Options......5-98
Windshield Wiper Fuses...............................5-98
Emergency Trunk Release Handle.....................2-13
Emissions Inspection and Maintenance
Programs...................................................3-37
Engine
Air Cleaner/Filter.........................................5-22
Battery.......................................................5-46
Change Engine Oil Light...............................3-39
Check and Service Engine Soon Light............3-35
Coolant......................................................5-26
Coolant Heater............................................2-20
Coolant Temperature Gage...........................3-34
Coolant Temperature Warning Light................3-34
Drive Belt Routing.......................................6-14
Engine Compartment Overview......................5-12
Exhaust.....................................................2-29
Oil .............................................................5-16
Overheating................................................5-29
Starting......................................................2-19
Supercharger Oil.........................................5-21Engine Cooling When Trailer Towing..................4-45
Engine Oil Additives........................................5-19
Entry Lighting.................................................3-14
Event Data Records (EDR)................................ 7-9
Express-Down Window....................................2-15
Extender, Safety Belt.......................................1-26
Exterior Lamps...............................................3-11
F
Filter
Engine Air Cleaner......................................5-22
Finding a Program Type (PTY) Station.......3-48, 3-55
Finding a Station....................................3-46, 3-53
Finish Care....................................................5-93
Finish Damage...............................................5-95
Flash-to-Pass................................................... 3-7
Flat Tire........................................................5-77
Flat Tire, Changing.........................................5-78
Fluid
Automatic Transaxle.....................................5-24
Power Steering...........................................5-40
Windshield Washer......................................5-42
FM ...............................................................3-62
Fog Lamps....................................................3-13
5

Light (cont.)
Brake System Warning.................................3-31
Change Engine Oil......................................3-39
Charging System.........................................3-31
Cruise Control.............................................3-40
Door/Trunk Ajar Warning...............................3-40
Engine Coolant Temperature Warning.............3-34
Low Fuel Warning.......................................3-42
Low Oil Level.............................................3-39
Low Traction...............................................3-33
Low Washer Fluid Warning...........................3-40
Malfunction Indicator....................................3-35
Oil Pressure...............................................3-38
Safety Belt Reminder...................................3-29
Security.....................................................3-40
Service Vehicle Soon...................................3-41
TCS Warning Light......................................3-33
Tire Pressure..............................................3-35
Traction Control System (TCS) Warning..........3-33
Lighted Visor Vanity Mirrors..............................2-15
Loading Your Vehicle.......................................4-33
Lockout Protection..........................................2-11
Locks
Door........................................................... 2-9
Leaving Your Vehicle....................................2-11
Lockout Protection.......................................2-11
Power Door................................................2-10
Programmable Automatic Door Locks.............2-10Loss of Control...............................................4-15
Low Fuel Warning Light...................................3-42
Low Traction Light..........................................3-33
Low Washer Fluid Warning Light.......................3-40
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-8
At Least Once a Month.................................. 6-9
At Least Once a Year.................................... 6-9
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-15
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-13
Owner Checks and Services........................... 6-8
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-3
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-45
Making Turns.................................................4-43
Malfunction Indicator Light................................3-35
Manual Operation...................................3-17, 3-21
Manual Seats................................................... 1-2
8

Parking
Brake........................................................2-24
Over Things That Burn.................................2-28
Parking on Hills..............................................4-44
Passenger Compartment
Air Filter.....................................................3-25
Passenger Control..........................................3-23
Passing.................................................4-14, 4-43
PASS-Key
®II .................................................2-16
Perimeter Lighting...........................................3-15
Plan Ahead When Possible................................ 7-8
Playing a Cassette Tape..................................3-57
Playing a CD.........................................3-50, 3-59
Playing the Radio...................................3-45, 3-52
Power
Accessory Outlets........................................3-16
Door Locks.................................................2-10
Electrical System.........................................5-98
Six-Way Seats.............................................. 1-3
Steering Fluid.............................................5-40
Windows....................................................2-15
Power Steering...............................................4-12
Programmable Automatic
Door Locks.................................................2-10
Q
Questions and Answers About Safety Belts.........1-11
R
Radiator Pressure Cap....................................5-29
Radio Data System (RDS).......................3-48, 3-55
Radio Messages.....................................3-50, 3-57
Radios..........................................................3-44
Care of Your Cassette Tape Player................3-63
Care of Your CD Player...............................3-64
Care of Your CDs........................................3-64
Radio with Cassette and CD.........................3-52
Radio with CD............................................3-45
Setting the Time..........................................3-45
Theft-Deterrent............................................3-61
Understanding Reception..............................3-62
RDS Messages......................................3-49, 3-56
Reading Lamps..............................................3-15
Rear Safety Belt Comfort Guides......................1-24
Rear Seat Outside Passenger Positions.............1-21
Rear Seat Passengers, Safety Belts..................1-21
Rear Window Defogger............................3-19, 3-24
Rearview Mirror, Automatic Dimming..................2-32
Rearview Mirror, Automatic Dimming
with OnStar
®..............................................2-32
Rearview Mirror with OnStar®...........................2-31
Rearview Mirrors.............................................2-31
Reclining Seatbacks.......................................... 1-4
Recommended Fluids and Lubricants.................6-12
Recreational Vehicle Towing.............................4-31
Remote Keyless Entry System............................ 2-3
10

Tilt Wheel........................................................ 3-5
Tire
Pressure Light.............................................3-35
Tire Ination Check........................................... 6-9
Tire Sidewall Labeling......................................5-62
Tire Size.......................................................5-65
Tire Terminology and Denitions........................5-66
Tires.............................................................5-61
Buying New Tires........................................5-72
Chains.......................................................5-76
Changing a Flat Tire....................................5-78
Compact Spare Tire.....................................5-89
If a Tire Goes Flat.......................................5-77
Ination - Tire Pressure................................5-68
Inspection and Rotation................................5-70
Pressure Monitor System..............................5-69
Uniform Tire Quality Grading.........................5-73
Wheel Alignment and Tire Balance.................5-75
Wheel Replacement.....................................5-75
When It Is Time for New Tires......................5-72
To Use the Engine Coolant Heater....................2-20
Top Strap......................................................1-36
Top Strap Anchor Location...............................1-37
Torque Lock...................................................2-26
Total Weight on Your Vehicle’s Tires..................4-41
Towing
Recreational Vehicle.....................................4-31
Towing a Trailer..........................................4-39
Your Vehicle...............................................4-31Traction
Control System (TCS)..................................4-10
Control System Warning Light.......................3-33
Full-Range Control System............................. 4-9
Low Light...................................................3-33
Trailer Brakes.................................................4-42
Transaxle
Fluid, Automatic...........................................5-24
Transaxle Operation, Automatic.........................2-21
Transmission, Transaxle, Transfer Case
Unit Repair Manual......................................7-11
Transportation Options...................................... 7-8
Trip Odometer................................................3-28
Trunk............................................................2-12
Trunk Assist Handle........................................2-13
Trunk Lock....................................................2-12
Turn and Lane-Change Signals.......................... 3-6
Turn Signal/Multifunction Lever........................... 3-5
Turn Signals When Towing a Trailer..................4-44
U
Underhood Fuse Block...................................5-101
Understanding Radio Reception........................3-62
Uniform Tire Quality Grading............................5-73
United States – Customer Assistance.................. 7-4
Used Replacement Wheels..............................5-76
Using Cleaner on Fabric..................................5-90
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