2004 BUICK RANDEZVOUS service

Seats and Restraint Systems........................... 1-1
Front Seats
............................................... 1-3
Rear Seats
............................................... 1-9
Safety Belts
.............................................1-22
Child Restraints
.......................................1-47
Air Bag Systems
......................................1-72
Restraint System Check
............................1-82
Features and Controls..................................... 2-1
Keys
........................................................ 2-3
Doors and Locks
....................................... 2-8
Windows
.................................................2-13
Theft-Deterrent Systems
............................2-15
Starting and Operating Your Vehicle
...........2-19
Mirrors
....................................................2-32
OnStar
®System
......................................2-33
HomeLink®Transmitter
.............................2-35
Storage Areas
.........................................2-39
Sunroof
..................................................2-48
Vehicle Personalization
.............................2-49
Instrument Panel............................................. 3-1
Instrument Panel Overview
.......................... 3-4
Climate Controls
......................................3-28
Warning Lights, Gages and Indicators
.........3-39
Message Center
.......................................3-50Driver Information Center (DIC)
..................3-60
Audio System(s)
.......................................3-73
Driving Your Vehicle....................................... 4-1
Your Driving, the Road, and Your Vehicle
..... 4-2
Towing
...................................................4-33
Service and Appearance Care.......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-4
Checking Things Under the Hood
...............5-10
All-Wheel Drive
........................................5-48
Bulb Replacement
....................................5-50
Windshield Wiper Blade Replacement
.........5-55
Tires
......................................................5-57
Appearance Care
.....................................5-99
Vehicle Identication
...............................5-107
Electrical System
....................................5-108
Capacities and Specications
...................5-115
Maintenance Schedule..................................... 6-1
Maintenance Schedule
................................ 6-2
Customer Assistance Information.................... 7-1
Customer Assistance Information
.................. 7-2
Reporting Safety Defects
...........................7-11
Index................................................................ 1
2004 Buick Rendezvous Owner ManualM

In many crashes severe enough to inate an air bag,
windshields are broken by vehicle deformation.
Additional windshield breakage may also occur from the
right front passenger air bag.
Air bags are designed to inate only once. After an
air bag inates, you’ll need some new parts for your
air bag system. If you don’t get them, the air bag
system won’t be there to help you in another crash. A
new system will include air bag modules and possibly
other parts. The service manual for your vehicle
covers the need to replace other parts.
Your vehicle is equipped with two electronic frontal
sensors, which help the sensing system distinguish
between a moderate frontal impact and a more
severe frontal impact. Your vehicle is also equipped
with a crash sensing and diagnostic module, which
records information about the frontal air bag system.
The module records information about the readiness
of the system, when the system commands air bag
ination and driver’s safety belt usage at deployment.
The module also records speed, engine RPM, brake
and throttle data.
Let only qualied technicians work on your air bag
systems. Improper service can mean that an air bag
system won’t work properly. See your dealer for
service.
Notice:If you damage the covering for the driver’s
or the right front passenger’s air bag, or the air
bag covering on the driver’s and right front
passenger’s seatback, the bag may not work
properly. You may have to replace the air bag
module in the steering wheel, both the air bag
module and the instrument panel for the right front
passenger’s air bag, or both the air bag module
and seatback for the driver’s and right front
passenger’s side impact air bag. Do not open or
break the air bag coverings.
1-81

Servicing Your Air Bag-Equipped
Vehicle
Air bags affect how your vehicle should be serviced.
There are parts of the air bag systems in several places
around your vehicle. Your dealer and the service
manual have information about servicing your vehicle
and the air bag systems. To purchase a service manual,
seeService Publications Ordering Information on
page 7-12.
{CAUTION:
For up to 10 seconds after the ignition key is
turned off and the battery is disconnected, an
air bag can still inate during improper
service. You can be injured if you are close to
an air bag when it inates. Avoid yellow
connectors. They are probably part of the air
bag system. Be sure to follow proper service
procedures, and make sure the person
performing work for you is qualied to do so.
The air bag systems do not need regular maintenance.
Restraint System Check
Checking Your Restraint Systems
Now and then, make sure the safety belt reminder light
and all your belts, buckles, latch plates, retractors
and anchorages are working properly. Look for any other
loose or damaged safety belt system parts. If you see
anything that might keep a safety belt system from doing
its job, have it repaired.
Torn or frayed safety belts may not protect you in a
crash. They can rip apart under impact forces. If a belt
is torn or frayed, get a new one right away.
Also look for any opened or broken air bag covers, and
have them repaired or replaced. (The air bag system
does not need regular maintenance.)
1-82

Your vehicle’s key can be used for the ignition as well
as the driver’s door lock, the oor console, and the
glovebox. If you need a new key, contact your dealer,
who can obtain the correct key code.
Your vehicle has the PASS-Key
®III vehicle theft system.
The key has a transponder in the key head that matches
a decoder in the vehicle’s steering column. If a
replacement key or any additional key is needed, you
must purchase this key from your dealer. The key will
have PK3
®stamped on it. Keep the bar code tag that
came with the original keys. Give this tag to your dealer
if you need a new key made.
Any new PASS-Key
®III key must be programmed
before it will start your vehicle. SeePASS-Key®III
on page 2-17for more information on programming your
new key.
Notice:If you ever lock your keys in your vehicle,
you may have to damage the vehicle to get in.
Be sure you have spare keys.
If you ever do get locked out of your vehicle, see
Roadside Assistance Program on page 7-6for more
information.
If your vehicle is equipped with the OnStar
®system with
an active subscription and you lock your keys inside the
vehicle, OnStar
®may be able to send a command to
unlock your vehicle. SeeOnStar®System on page 2-33
for more information.
Remote Keyless Entry System
If equipped, the keyless entry system operates on a
radio frequency subject to Federal Communications
Commission (FCC) Rules and with Industry Canada.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.
2-4

At times you may notice a decrease in range. This is
normal for any remote keyless entry system. If the
transmitter does not work or if you have to stand closer
to your vehicle for the transmitter to work, try this:
Check the distance. You may be too far from your
vehicle. You may need to stand closer during
rainy or snowy weather.
Check the location. Other vehicles or objects may
be blocking the signal. Take a few steps to the
left or right, hold the transmitter higher, and
try again.
Check to determine if battery replacement is
necessary. See “Battery Replacement” under
Remote Keyless Entry System Operation on
page 2-5.
If you are still having trouble, see your dealer or
a qualied technician for service.
Remote Keyless Entry System
Operation
With this feature, you can
lock and unlock your doors
from about 3 feet (1 m)
up to 30 feet (9 m)
away using the remote
keyless entry transmitter
supplied with your vehicle.
UNLOCK:Press UNLOCK to unlock only the driver’s
door. If you press UNLOCK again within ve seconds,
the passengers’ doors and the liftgate will unlock.
See “Liftgate Release” underLiftgate on page 2-11for
more information.
The UNLOCK button on the remote keyless entry
transmitter will disarm the content theft-deterrent system.
SeeContent Theft-Deterrent on page 2-15for more
information.
2-5

PASS-Key®III
Your PASS-Key®III system operates on a radio
frequency subject to Federal Communications
Commission (FCC) Rules and with Industry Canada.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received,
including interference that may cause undesired
operation.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. this device may not cause interference, and
2. this device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.
PASS-Key
®III uses a radio frequency transponder in
the key that matches a decoder in your vehicle.
PASS-Key®III Operation
Your vehicle is equipped
with the PASS-Key®III
(Personalized Automotive
Security System)
theft-deterrent system.
PASS-Key
®III is a passive
theft deterrent system.
This means you don’t have
to do anything different
to arm or disarm the
system. It works when you
insert or remove the key
from the ignition.
When the PASS-Key
®III system senses that someone is
using the wrong key, it shuts down the vehicle’s starter
and fuel systems. The starter will not work and fuel will
stop being delivered to the engine. Anyone using a
trial-and-error method to start the vehicle will be
discouraged because of the high number of electrical key
codes.
When trying to start the vehicle if the engine does not
start and the SECURITY message comes on, the
key may have a damaged transponder. Turn the ignition
off and try again.
2-17

If the engine still does not start, and the key appears to
be undamaged, try another ignition key. At this time,
you may also want to check the fuse. SeeFuses
and Circuit Breakers on page 5-109. If the engine still
does not start with the other key, your vehicle needs
service. If your vehicle does start, the rst key may be
faulty. See your dealer who can service the
PASS-Key
®III to have a new key made.
It is possible for the PASS-Key
®III decoder to program
the transponder value of a new or replacement key.
Up to 10 additional keys may be programmed for
the vehicle. This procedure is for programming additional
keys only. If all the currently programmed keys are
lost or do not operate, you must see your dealer or a
locksmith who can service PASS-Key
®III to have
keys made and programmed to the system.
See your dealer who can service PASS-Key
®III to get a
new key blank that is a cut exactly as the ignition key
that operates the system.
Canadian Owners:If you lose or damage your keys,
only a GM dealer can service PASS-Key
®III to
have new keys made. To program additional keys you
will need two current driver’s keys (black in color).
You must add a step to the following procedure. After
Step 3 repeat Steps 1 through 3 with the second current
driver’s key. Then continue with Step 4.To program the new PK3
®key do the following:
1. Verify the new key has PK3
®stamped on it.
2. Insert the original key in the ignition and start the
engine. If the engine will not start, see your dealer
for service.
3. After the engine has started, turn the key to OFF,
and remove the key.
4. Insert the key to be programmed and turn it to ON
within 10 seconds of removing the previous key.
5. The SECURITY message will turn off once the key
has been programmed. It may not be apparent that
the SECURITY message went on due to how
quickly the key is programmed.
6. Repeat Steps 1 through 4 if additional keys are to
be programmed.
If you are ever driving and the SECURITY message
comes on and stays on, you will be able to restart your
engine if you turn it off. Your PASS-Key
®III system,
however, is not working properly and must be serviced
by your dealer. Your vehicle is not protected by the
PASS-Key
®III system at this time.
If you lose or damage a PASS-Key
®III key, see your
dealer who can service PASS-Key®III to have a
new key made.
2-18

Ignition Positions
With the key in the ignition, you can turn the key to four
different positions.
A (OFF):This is the only position in which you can
remove the key. This position locks the steering wheel,
ignition and transaxle.Notice:If your key seems stuck in OFF and you
can’t turn it, be sure you are using the correct key; if
so, is it all the way in? If it is, then turn the steering
wheel left and right while you turn the key hard. Turn
the key only with your hand. Using a tool to force it
could break the key or the ignition switch. If none of
these works, then your vehicle needs service.
B (ACCESSORY):This position allows you to use
things like the radio and the windshield wipers while the
engine is off. This position will allow you to turn off
the engine, but still turn the steering wheel. Use
ACCESSORY if you must have your vehicle in motion
while the engine is off, for example, if your vehicle
is being pushed or towed.
C (ON):This is the position that the switch returns to
after you start your engine and release the key.
The switch stays in ON when the engine is running. But
even when the engine is not running, you can use
ON to operate your electrical power accessories, and to
display some instrument panel warning lights.
D (START):This position starts the engine. When the
engine starts, release the key. The ignition switch
will return to ON for normal driving.
If the engine is not running, ACCESSORY and ON are
positions that allow you to operate your electrical
accessories, such as the radio.
2-20