2004 BUICK CENTURY service schedule

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can nd your specic vehicle information
all in one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Buick helps
minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get to your destination with minimal
interruption of your daily schedule. This includes a one
way or round trip shuttle ride to a destination up to
10 miles from the dealership.
7-7

Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-12

Light (cont.)
Malfunction Indicator....................................3-36
Oil Pressure...............................................3-40
Safety Belt Reminder...................................3-30
Security.....................................................3-41
Service Vehicle Soon...................................3-42
Tire Pressure..............................................3-36
Lighted Visor Vanity Mirrors..............................2-17
Loading Your Vehicle.......................................4-34
Lockout Protection..........................................2-12
Locks
Door..........................................................2-10
Leaving Your Vehicle....................................2-12
Lockout Protection.......................................2-12
Power Door................................................2-11
Programmable Automatic Door Locks.............2-11
Loss of Control...............................................4-14
Low Fuel Warning Light...................................3-44
Low Traction Light..........................................3-34
Low Washer Fluid Warning Light.......................3-42M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-8
At Least Once a Month.................................. 6-9
At Least Once a Year.................................... 6-9
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-15
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-13
Owner Checks and Services........................... 6-8
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-2
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-45
Making Turns.................................................4-43
Malfunction Indicator Light................................3-36
Manual Operation...................................3-18, 3-22
Manual Seats................................................... 1-2
Matching Transmitter(s) to Your Vehicle............... 2-8
Mexico, Central America and Caribbean Islands/
Countries (Except Puerto Rico and U.S. Virgin
Islands) – Customer Assistance....................... 7-4
8

Restraint System Check (cont.)
Replacing Restraint System Parts After a
Crash.....................................................1-59
Restraint Systems
Checking....................................................1-58
Replacing Parts...........................................1-59
Resynchronization............................................. 2-9
Retained Accessory Power (RAP)......................2-20
Right Front Passenger Position, Safety Belts......1-20
Roadside
Assistance Program....................................... 7-5
Rocking Your Vehicle To Get It Out...................4-31
Routing, Engine Drive Belt...............................6-14
Running Your Engine While You Are Parked.......2-30
S
Safety Belt
Reminder Light............................................3-30
Safety Belts
Care of......................................................5-91
Center Passenger Position............................1-20
Driver Position............................................1-12
How to Wear Safety Belts Properly................1-11
Questions and Answers About Safety Belts.....1-10
Rear Safety Belt Comfort Guides for Children
and Small Adults......................................1-25
Rear Seat Passengers.................................1-22
Right Front Passenger Position......................1-20Safety Belts (cont.)
Safety Belt Extender....................................1-27
Safety Belt Use During Pregnancy.................1-19
Safety Belts Are for Everyone......................... 1-6
Safety Chains.................................................4-42
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
Seats
Head Restraints............................................ 1-5
Manual........................................................ 1-2
Reclining Seatbacks...................................... 1-3
Six-Way Power Seats.................................... 1-3
Split Folding Rear Seat.................................. 1-5
Securing a Child Restraint
Center Rear Seat Position............................1-44
Designed for the LATCH System...................1-42
Rear Outside Seat Position...........................1-42
Right Front Seat Position..............................1-47
Security Feedback............................................ 2-6
Security Light.................................................3-41
Sensors.........................................................3-24
Service........................................................... 5-3
Adding Equipment to the Outside of Your
Vehicle..................................................... 5-4
Doing Your Own Work................................... 5-3
Engine Soon Light.......................................3-36
Publications Ordering Information...................7-11
Vehicle Soon Light.......................................3-42
Service Bulletins.............................................7-12
Service Engine Soon Light...............................3-36
11