Maintenance System
The BMW Maintenance System has been
devised with the following objectives: to
maximize vehicle safety, reliability, and resale
value by minimizing breakdowns resulting from
wear, and minimizing cost and inconvenience
by computing maintenance intervals based
upon the specific manner in which each
individual vehicle is driven.
Maintenance intervals on motor vehicles have
conventionally been specified based upon
accumulated mileage. However, the type of
driving conditions has a major influence on
routine maintenance requirements; distance
traveled is only one of the significant factors.
A vehicle driven for 50,000 miles of short trips
in the city with numerous cold starts, pro-
longed periods of idling, stop-and-go driving,
and high engine speeds during acceleration
requires more frequent maintenance intervals
than a vehicle driven for 50,000 miles for long
distances at low engine speeds primarily at
operating temperature.
The advanced technologies at BMW have led
to the development of the unique BMW service
interval indicator which computes the actual
optimum maintenance requirements based
not only upon the accumulated mileage, but
taking into account important factors such as
engine coolant temperatures, high or low
engine speeds, short or long trip driving, and
number of vehicle starts. The maintenance
interval may therefore be maximized with
considerable savings to owners of vehicles
subjected to light duty.
The service interval indicator consists of a
mileage reading, and the inscriptions “OIL
SERVICE” and “INSPECTION”.
Whenever the ignition is switched on, the
display shows the next scheduled type of
service and the remaining distance until the
service should be performed. The distance is
based on your driving style.If the maintenance interval has been ex-
ceeded, a “—” symbol reminds you of the
urgent need for servicing. In the interests of
road safety and reliability, you should avoid
driving your BMW when the “—” symbol is
showing, and have the essential maintenance
work performed without delay.
After each maintenance is performed the
service indicator is reset in order to compute
the next service interval.
If the service interval indicator displays an
illogical reading, or if there is no display,
consult a BMW center.
If the speedometer, tachometer or coolant
temperature gauge should develop a fault, the
service interval indicator will probably cease to
operate correctly as well, since it depends on
correct speed, distance and temperature
readings. The fault must be located and
rectified by a BMW center.
A detailed list of all maintenance operations
included in each of the elements of the BMW
Maintenance System is found on pages 4-8.
These elements are as follows:
Quality Certification I will be performed by your
selling center and certified on the following
page.
The performance of certain subsequent
maintenance elements, as required by the
BMW New Vehicle Limited Warranty, will be
specified at intervals computed by the BMW
service interval indicator as follows:
– Oil Service: Engine oil changed with the
engine at operating temperature. Note:
change oil at least once a year. Your BMW is
2
25 In event of an emergency, this service will
assist you in getting information out to the
proper party whether it’s business or personal.
If unable to contact, the message relay service
will document the information, and will make
reasonable efforts to deliver the message to
the message recipient.
Personalized Trip Routing
Leave the planning to us. Simply give one of
our Roadside Assistance service representa-
tives a call, and we’ll provide you with detailed,
easy to read, computerized trip itinerary and
companion map package.
Trip Interruption Benefits
Trip interruption benefits are provided for
mechanical breakdowns as follows:
– Breakdowns that are warranty related, and;
– Must occur in excess of 100 miles from the
driver’s residence, and;
– Repairs cannot be completed during
normal business hours on the same day of
breakdown.
Reimbursements will be made for meals,
lodging, car rentals, and alternate transporta-
tion to bring the driver and the BMW automo-
bile together after the vehicle has been
repaired by an authorized BMW center.
Original receipts must accompany all reim-
bursement requests.
Trip interruption coverage is limited to $750.00
per incident, to a maximum of five days per
incident.
Always contact BMW Roadside Assistance for
trip interruption benefits. They will assist in
making all the necessary arrangements.
Car Rental Discounts
Discounts of up to 30% are available from
Alamo, Avis, Dollar, Hertz and National car
rental companies. Benefits may vary with each
company and location, and are subject to
change without notice.
Simply display your BMW Service Card
(showing the applicable Plan number) during
reservation and at the time of rental to secure
your discount.
Exclusions
Specifically excluded from coverage are:
– Fines, taxes, or impound towing fees
caused
by a violation of local or state law.
– Expenses related to hazardous weather
conditions (removal from snow, ice, etc.).
– Expenses for the removal of snow tires, and
mounting or removal of snow chains.
Services provided by Cross Country Motor
Club, Inc., Boston, MA 02155, except in Alaska,
California, Hawaii, Oregon, Wisconsin and
Wyoming where services are provided by
Cross Country Motor Club of California, Inc.,
Boston, MA 02155.
The BMW Roadside Assistance Program is
not a warranty and does not affect your rights
under the New Vehicle Limited Warranty.
Federal Emissions System
Defect Warranty (Valid only in
the U.S.A. and Puerto Rico)
30 This warranty applies only to U.S. specification
vehicles distributed by BMW of North America
(BMW NA) or sold through the BMW NA
European Delivery Program.
In accordance with the defect warranty
provisions of section 207(b) of the Clean Air
Act, BMW NA warrants to the first retail
purchaser, and each subsequent purchaser,
that the car (a) was designed, built and
equipped so as to conform, at the time of sale,
with all regulations of the U.S. Environmental
Protection Agency applicable at the time of
manufacture and (b) is free from defects in
materials and workmanship which would
cause it to fail to conform with applicable
regulations for a period of 2 years or 24,000
miles, whichever occurs first, except for
specific emission control components (as
listed on page 36), for which the warranty
period is 8 years or 80,000 miles, whichever
occurs first.
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in
service as a demonstrator or company vehicle,
whichever is earlier.
Warranty claims must be made as soon as
reasonably possible after a defect is discov-
ered. To make a claim, the car must be
brought to any authorized BMW center during
normal business hours.
The BMW center will, without charge for parts
or labor (including diagnosis), either repair or
replace the defective part, if any. The decision
whether to repair or replace said parts is solely
the prerogative of BMW NA and must be
expected to correct the failure of the warranted
part. Parts for which replacements are made
become the property of BMW NA. In all cases,
a reasonable time must be allowed for
warranty repairs to be completed after the car
is received by the BMW center.For assistance in determining which specific
parts or components of your vehicle are
covered under this warranty, please contact
your BMW center.
It is the owner’s responsibility to have all
scheduled inspection and maintenance
services performed (at the owner’s expense),
as prescribed in the maintenance schedule for
the BMW Emission Control System. Service
intervals are computed by the onboard BMW
service interval indicator and displayed on the
instrument panel. The instructions for proper
maintenance and use can be found in the
Owner’s Manual. It is strongly recommended
that any replacement parts used for mainte-
nance, repair or replacement of emission
control systems be certified BMW Service
Parts or BMW Authorized Remanufactured
Parts. Without invalidating this warranty, the
owner may elect to have maintenance, repair
or replacement of the emission control
systems performed by any automotive repair
establishment, or elect to use parts other than
certified BMW Service Parts. However, the
cost of such service or parts will not be
covered under this warranty, except in
emergency situations. In an emergency
situation, where an authorized BMW center or
a warranty replacement part is not reasonably
available (within 30 days), repairs may be
performed at any available service establish-
ment using any equivalent part. BMW NA will
reimburse the owner for such emergency
repairs (including labor, parts and diagnosis
not to exceed BMW NA rates for labor, parts,
and diagnosis in said area) that are covered
under this warranty. Replaced parts and paid
invoices must be presented at a BMW center
as a condition of reimbursement for emer-
gency repairs not performed by a BMW center.
The use of replacement parts, which are not of
equivalent quality, may impair the effective-
ness of the emission control system. If other
than certified BMW Service Parts or Authorized
Remanufactured Parts are used for mainte-
nance, repair or replacement of components
affecting emission control, the owner should
obtain assurances that such parts are war-
ranted by their manufacturer to be equivalent
to genuine BMW parts in performance and
35
California Emission Control
System Limited Warranty*
This warranty applies to California certified
vehicles distributed by BMW of North America
(BMW NA) or sold through the BMW NA
European Delivery Program, registered and
operated primarily in California.
BMW NA warrants to the original purchaser
and each subsequent owner that the vehicle
is:
(a) designed, built and equipped so as to
conform with the applicable California Air
Resources Board emission standards.
(b) free from defects in materials and workman-
ship which cause any part that can affect
emissions to fail to conform with applicable
requirements or to fail a California Smog
Check test or EPA approved short test for a
period of 3 years or 50,000 miles, which-
ever occurs first.
(c) free from defects in materials and workman-
ship in emission related parts, which are
contained in the California Emission
Warranty Parts List on page 40, for a period
of 7 years or 70,000 miles, whichever
occurs first.
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in
service as a demonstrator or company vehicle,
whichever is earlier.
To obtain service under this warranty, the
vehicle must be brought, upon failure of a
Smog Check test or upon discovery of the
defect, to the workshop of any authorized
BMW center, during normal business hours.
The BMW center will honor or deny your claim
within 30 days. If the claim is denied, the BMW
center will notify you in writing of the reason(s).
The BMW center is required by law to honor
the claim if notice is not given to the owner
within 30 days.
The BMW center will, without charge for parts
or labor (including diagnosis), either adjust,repair or replace the defective part and other
parts affected by the failure of the warranted
part, if any. If your vehicle failed the California
Smog Check test or an EPA approved short
test, then BMW NA will repair your vehicle so
that it will pass this test. Items that require
scheduled replacement are warranted up to
the replacement interval specified in the
Service section of this Statement. BMW NA
may repair a part in lieu of replacing it when
performing warranty repairs. Parts for which
replacements are made become the property
of BMW NA. After 3 years or 50,000 miles, and
in accordance with paragraph (c) above, such
repairs are limited to the repair or replacement
of those parts identified in the California
Emissions Warranty List.
If your California registered vehicle is between
7 and 8 years old and has been driven less
than 80,000 miles, then your vehicle is eligible
for additional warranty coverage under the
Federal Emissions Warranty.
A repair performed as the result of a smog
check test failure due to a defect in a part,
which is warranted for 7 years/70,000 miles, is
covered.
In all cases, a reasonable time, not to exceed
30 days, must be allowed for a warranty repair
to be completed, after the car is received by
the BMW center.
It is the owner’s responsibility to have all
required maintenance services performed (at
the owner’s expense), as prescribed in the
maintenance schedule for the BMW Emission
Control System. Service intervals are com-
puted by the service interval indicator and
displayed on the instrument panel.
*The California Emissions Control System
Limited Warranty applies to all 2004 U.S.
specification BMW vehicles sold, leased,
and/or registered in California, Maine,
Massachusetts or Vermont.
However, BMW NA will not deny your warranty
repair claims solely because you do not have
maintenance records or you did not perform
the required maintenance unless BMW NA