2004 BMW 645CI COUPE service

Communications
This chapter summarizes how you operate
your BMW portable phone via the Control
Center or voice control and how you use
BMW Assist or TeleService.

Telephoning
144
Telephoning
Safety notes
For your own safety
Your car phone makes life more convenient
in many ways, and can even save lives in an
emergency. While you should consult your
portable phone's separate Owner's Manual
for a detailed description of safety precau-
tions and information, we request that you
direct your particular attention to the fol-
lowing:
Adjustments
To avoid posing a danger to yourself
and other road users, never adjust the
system settings unless your vehicle is sta-
tionary.<
Using the phone in your vehicle
Using a portable phone while driving
is now illegal in many states and cit-
ies. Always use your hands-free system, or
stop your vehicle in an area where you will
not pose a safety hazard to other road
users.<
Vehicles and portable phones
Do not use your phone within a
garage, or near an open hood. The air
in these areas could contain fuel vapors,
and the portable phone might generate
sparks that could result in burns.
This same precaution applies to open lug-
gage compartment lids on vehicles
equipped for operation using natural gas or
hydrogen, and to all vehicles with luggage
compartment-mounted batteries.<
Antenna
When using the phone, ensure that all
persons in the area are at least 20 in/
50 cm from the antenna. Never use your
BMW portable phone if the antenna is dam-
aged. Contact between your skin and a damaged antenna can result in minor
burns.
If the antenna is damaged, have it replaced
immediately.<
Special environmental conditions
Always switch off your BMW portable
phone in areas where blasting work is
being conducted with explosives. The
phone signals could potentially act as a
high-frequency transmitter and set off
explosions.
Always switch off your BMW portable
phone in areas where an increased explo-
sion danger is present. This category
includes gas stations along with fuel and
chemical storage depots, etc., and all
areas in which the air can contain fuel,
chemicals or metal particles. Under these
conditions, your BMW portable phone
could conceivably generate sparks that
could lead to a fire or explosion. Always
observe all legal regulations governing the
use of portable phones in the vicinity of gas
stations, chemical factories and other
areas where an explosion potential exists.
Never use your BMW portable phone in air-
craft; do not use this portable phone in hos-
pitals, care centers or at other locations
where medical equipment may be in oper-
ation, such as accident sites, etc.
Your wireless service provider can furnish
you with more detailed information on legal
regulations governing the use of your
phone.<
Medical equipment
Portable phones can generate inter-
ference capable of preventing hearing
aids and cardiac pacemakers from operat-
ing correctly. If you or any occupant of the
vehicle use such equipment, consult a phy-
sician or the manufacturer of the equip-
ment to determine whether it is adequately
shielded against high-frequency energy.<

Telephoning
150
Deleting entire list
1.Select an entry from the list
2.Press the controller.
Other menu items are displayed
3.Select "Delete all numbers" and press
the controller.
The list is deleted.
Touch tone dialing
Touch tone numbers are required for
access to network services or to control
devices, e.g. remote access to an answer-
ing machine.
This function can only be used during a
call.
1.Establish a connection
2.Press the controller.
Other menu items are displayed
3.Select "Keypad" and press the control-
ler
4.Select the desired digits and press the
controller.
Each digit is sent immediately.
Text messages/SMS
The symbol on the Control Display
shows that you have received a new text
message. The symbol is no longer dis-
played after there are no unread text mes-
sages.
The number of text messages that can be
stored depends on the memory capacity of
your BMW portable phone.
Displaying text messages/SMS
1.Select "SMS" and press the controller.
The list of received text messages is
displayed on the Control Display.
The symbol indicates unread text
messages
2.Select the desired text message and
press the controller.
The text message is displayed.

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TeleService , BMW Assist
TeleService
TeleService supports you in communicat-
ing with your BMW center. The installed car
phone can be used to transmit data on the
service status of your vehicle or on legally
mandated inspections directly to your
BMW center. This is the same data that is
also stored for CBS Condition Based Ser-
vice in the ignition key. Your BMW center
can then contact you, and you can make an
appointment that suits you while you are
still on the road. Your advantage is that
your BMW center can prepare in advance
for the required maintenance work. The
functions of TeleService are country-spe-
cific: the data on the service status of your
vehicle or on legally mandated inspections
is transmitted on a country-specific basis
either automatically before they fall due or
simultaneously when you call your BMW
center. Your BMW center will be glad to
provide more detailed information.
BMW Assist
BMW Assist provides you – in addition to
TeleService – with other services, e.g. the
position data of your vehicle can be trans-
ferred to the BMW Assist emergency call
center if an emergency call is started.
Many functions of BMW Assist depend on
the individually agreed contract. The data
transmission, e.g. of CBS Condition Based
Service, is different in individual countries.
The subscriber agreement must be com-
pleted successfully before using the BMW
Assist services.
Requirements
The installed car phone is logged on to a
portable telephone network. This network
must be able to transmit the services.To transmit position data, the vehicle must
be able to determine the current position.
This is displayed on the Control Display. In
order to enable and update TeleService or
BMW Assist, a GPS signal must be present.
Enabling TeleService or BMW Assist
For you to be able to use the services of
TeleService or BMW Assist, these must be
enabled.
Leave the ignition key in position 1 during
the entire operation.
Control Center, for principle details, refer to
page 16:
1.Press button.
The start menu is opened
2.Press the controller to open the menu
3.Select "Communication interface" and
press the controller
4.Select "BMW Service settings" and
press the controller
5.Select "Service Status" and press the
controller
**

TeleService, BMW Assist
156 6.Select "Enable services" and press the
controller.
TeleService and, if applicable, BMW
Assist is enabled; data exchange with
the service center starts.
Enabling takes a few minutes. The status is
displayed on the Control Display. If you
open another menu, the enable process
continues to run in the background.
These services are enabled.
Services offered
The following special aspects apply to the
services of TeleService and BMW Assist:
>The range of services offered is coun-
try-dependent
>Voice contact is established or data are
transferred in dependence on the
equipment and the country. In some
countries, both are possible
>The data that is transferred can be the
vehicle data, your current position or
the data of CBS Condition Based Ser-
vice.
Automatic service notification*
The data on the service status of your vehi-
cle or on legally mandated inspections is
transmitted automatically directly to your
BMW center prior to the due date. You can
check when the BMW center is notified.
Control Center, for principle details, refer to
page 16:
1.Open the start menu
2.Press the controller to open the menu
3.Select "Service" and press the control-
ler
4.Select "Service requirements" and
press the controller
5.Select "Service notification" and press
the controller.
Breakdown assistance
You can call Roadside Assistance* of the
BMW Group should you require help in the
event of a breakdown.
Control Center, for principle details, refer to
page 16:
1.Open the start menu
2.Press the controller to open the menu
3.Select "Service" and press the control-
ler

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4.Select "BMW Service" and press the
controller
5.Select "Roadside Assistance" and
press the controller.
If the current position can be deter-
mined, the current vehicle location is
displayed
6.Select "Start service" and press the
controller.Contact to Roadside Assistance will be
established.
Setting up contact to your BMW
center or BMW Customer Relations
You can contact your BMW center, e.g. to
arrange a service appointment.
For information related to your vehicle, call
the BMW Customer Relations.
Control Center, for principle details, refer to
page 16:
1.Open the start menu
2.Press the controller to open the menu
3.Select "Service" and press the control-
ler
4.Select "BMW Service" and press the
controller
5.Select the desired BMW center
>"Service Request"
>"Customer Relations"
6.Press the controller
7.Select "Start service" and press the
controller.
Contact to the desired BMW center is
established.

TeleService, BMW Assist
158
Adapting TeleService or
BMW Assist
Displaying and updating services
You will be informed about the changes in
the scope of TeleService or BMW Assist. In
this case, you should update the services.
Control Center, for principle details, refer to
page 16:
1.Open the start menu
2.Press the controller to open the menu
3.Select "Communication interface" and
press the controller
4.Select "BMW Service settings" and
press the controller
5.Select "Service Status" and press the
controller.
You will be informed about the current
scope of TeleService or BMW Assist.
These services are enabled
6.Select "Update services" and press the
controller.
Roaming
So that you are able to use the services of
TeleService or BMW Assist in other coun-
tries, the foreign providers must support
them.
In addition, the services offered must be
transmitted to your vehicle. You can do this
in the following ways:
>Update services
>Enable roaming.
The range of foreign services is trans-
ferred automatically. This can involve
additional costs.To enable roaming:
1.Open the start menu
2.Press the controller to open the menu
3.Select "Communication interface" and
press the controller
4.Select "BMW Service settings" and
press the controller
5.Select "Profile" and press the controller
6.Select "Roaming" and press the con-
troller.
Roaming is enabled.
Terminating services
If you terminate the services, your vehicle
will not be equipped to contact the BMW
Assist call center. When an emergency call
is initiated, the telephone connection to the
general emergency number is established.
Control Center, for principle details, refer to
page 16:
1.Open the start menu
2.Press the controller to open the menu
3.Select "Communication interface" and
press the controller
4.Select "BMW Service settings" and
press the controller
5.Select "Service Status" and press the
controller
6.Select "Terminate services" and press
the controller.
Use of TeleService or BMW Assist is
blocked. To lift the block, re-enabling is
required, refer to page 155. This does
not affect the contractual agreements.
Automatic service notification can be dis-
abled separately. Contact your BMW cen-
ter for assistance.
Enable TeleService and, if applicable,
BMW Assist once again to re-establish.

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Mobility
Displaying vehicle data
When TeleService or BMW Assist is acti-
vated, the colored designation, the license
plate and the vehicle identification number
of your vehicle can be displayed.
Control Center, for principle details, refer to
page 16:
1.Open the start menu
2.Press the controller to open the menu
3.Select "Communication interface" and
press the controller
4.Select "BMW Service settings" and
press the controller
5.Select "Profile" and press the control-
ler.
To adapt the color designation and the
license plate number, contact your BMW
center.