ii
Maintenance Records
Maintaining your vehicle according to the recommendations in this booklet is
required to ensure that your warranty coverage remains intact. You should keep
detailed records of vehicle maintenance, including date of service, mileage at
time of service and a description of service and/or parts installation performed.
The scheduled maintenance log in this booklet can help you document this
information. If you sell your vehicle, be sure to give your maintenance records to
the new owner.
Toyota will not deny a warranty claim solely because you do nothave records
to show that you maintained your vehicle. However, damage or failures caused
by lack of proper maintenance are not covered under warranty.
Maintenance Providers
Maintenance and repair services may be performed by you or by any automotive
service provider you choose. Toyota will not deny a warranty claim solely because
you used a service provider other than a Toyota dealership for maintenance and
repairs. However, damage or failures caused by improper maintenance or repairs
are not covered under warranty.
Dealer-Recommended Maintenance
Your dealer may recommend more frequent maintenance intervals or more
maintenance services than those listed in the scheduled maintenance log. These
additional services are not required to maintain your warranty coverage. Ask your
dealer for an explanation of any recommended maintenance not included in the
scheduled maintenance log.
For a complete description of Toyota warranty coverages, see the booklet
entitled
2003 Prius Owner’s Warranty Informationlocated in your vehicle’s
glove box.
Maintenance and Toyota Warranty Coverage
Toyota Maintenance and Repair Support4
Genuine Toyota Parts and Accessories
Genuine Toyota Parts
To safeguard the quality, reliability and value of your vehicle, Toyota recommends
using only Genuine Toyota Parts for maintenance and repairs. Like all Toyota
products, Genuine Toyota Parts are builtto the highest standards of quality and
performance. They are also designed to fit your vehicle’s exact specifications.
Your Toyota dealership maintains
an extensive inventory of Genuine
Toyota Parts to meet your vehicle
service needs. And because it
is linked electronically to Toyota’s
Parts Distribution Centers, the
dealership has quick access to any
parts it may not have in stock.
When installed by a Toyota dealership, Genuine Toyota Parts (with the exception
of batteries) are warranted for 12 months from date of installation, regardless
of mileage, or the remainder of any applicable New Vehicle Limited Warranty,
whichever provides greater coverage. Selected Toyota replacement parts are covered
by a lifetime warranty (see page 6). Non-Genuine Toyota Parts — and any damage
or failures resulting from their use — are not covered by any Toyota warranty.
Genuine Toyota Remanufactured Parts
Toyota also offers the highest level of quality, fit and performance in selected
remanufactured parts. These parts enable you to economically maintain and
repair your vehicle with Genuine Toyota quality. They also feature the same
warranty coverage as new Genuine Toyota Parts. Available parts range from
alternators to water pumps; ask yourToyota dealership for a complete list
of remanufactured product offerings.
For all your maintenance and repairneeds, insist on the quality and peace
of mind you only get with Genuine Toyota Parts.
Toyota Maintenance and Repair Support5
Genuine Toyota Parts and Accessories
ALL-WEATHER FLOOR MATSFRONT-END MASK
CARGO NET
CRUISE CONTROL
Genuine Toyota Accessories
When you want to personalize your Toyota Prius, be sure to do it without
sacrificing Toyota quality and performance. How? By choosing Genuine Toyota
Accessories.
Only Genuine Toyota Accessories are designed and manufactured specifically for
Toyota vehicles. In addition, they undergo rigorous testing to ensure first-rate
quality, precise fit and long-term durability. Aftermarket accessories don’t always
meet these same high standards.
The quality of Genuine Toyota Accessories is also backed by the integrity of a
Toyota warranty. Coverage is for 12 months from date of purchase, regardless of
mileage. If an accessory is installed during the New Vehicle Limited Warranty
period (36 months/36,000 miles), coverage is for the remainder of that period.
See your dealer for details. And remember that Genuine Toyota Accessories can
only be purchased from an authorized Toyota dealership.
Toyota Maintenance and Repair Support13
Vehicle Service Agreements
Toyota Extra Care Vehicle Service Agreements enhance the scope and/or length of
coverage of your vehicle’s factory warranty, or provide protection if the original
warranty has expired.
1Toyota Extra Care provides for the repair or replacement of
covered components thathave mechanical failures and protects you from rising
repair costs in the future. In addition, many plans include benefits such as tow-
ing, substitute transportation and travel protection with lodging and meals.
Because they are factory-backed, Toyota Extra Care Vehicle Service Agreements
are accepted at Toyota dealerships throughout the United States and Canada.
That means repairs are made only by factory-trained service technicians using
Genuine Toyota Parts.
Toyota Financial Services offers a variety of Toyota Extra Care plans, each with a
number of time and mileage options.
2Your Toyota dealer can help you select the
coverage that best meets your needs.
Vehicle service agreements are offered by Toyota Motor Insurance Services, Inc., administered by Toyota
Motor Services Company in certain states. In Florida, offered by Toyota Motor Insurance Company.
Prius is eligible for Platinum and Toyota Certified plans only.
Toyota Financial Services is a service mark of Toyota Motor Insurance Services, Inc.1
2
General Maintenance Information14
Determining Your Vehicle’s Maintenance Needs
Determining the Proper Maintenance Interval
Depending on your circumstances, you should obtain maintenance for your
Toyota every 5,000 miles or every 7,500 miles. Follow these guidelines to
determine which interval to use.
5,000-Mile Intervals
Use 5,000-mile intervals if you primarily operate your vehicle under any of the
following conditions:
•Driving on unpaved or dusty roads.
•Repeated trips of less than five miles in temperatures below freezing.
7,500-Mile Intervals
Use 7,500-mile intervals if you primarily operate your vehicle under conditions
other than those listed above.
Note: If you drive your vehicle under any of the special operating conditions
noted below, you may need to perform specific services at 5,000-mile intervals.
See the 5,000-mile maintenance charts for details.
Special Operating Conditions
In addition to standard maintenance items, the scheduled maintenance log
indicates services that should be performed on vehicles that are driven under
especially demanding conditions. Specific conditions require specific services,
as indicated on the following page. The scheduled maintenance log indicates at
which mileage/ time intervals each service should be performed.
You should perform these additional maintenance services if you drive primarily
under any of the conditions noted. If you drive only occasionally under these
conditions, it is not necessary to perform the additional services.
General Maintenance Information16
Explanation of Maintenance Items
The following descriptions are provided to give you a better understanding of
the maintenance items that should be performed on your vehicle. The scheduled
maintenance log indicates at which mileage/time intervals each item should be
performed. Please note that many maintenance items should be performed only
by a qualified technician.
For further information on maintenance items you can perform yourself, see the
“Vehicle Maintenance and Care” and “Do-It-Yourself Maintenance” sections of
your
Owner’s Manual.
WARNING:Battery posts, terminals and related accessories contain lead and
lead compounds, chemicals known to the State of California to cause cancer
and reproductive harm.
Wash hands after handling.
ALSO:See safety precautions on the inside front cover of this booklet
pertaining to your vehicle’s electrical and battery systems.
Air Conditioning Filter
Replace every 22,500 miles/18 months or as directed for special operating
conditions. Refer to the
Owner’s Manualforservice details.
Automatic Transmission Fluid or Manual Transmission Oil
Replace at specified intervals. When performing inspections, check each com-
ponent for signs of leakage. If you discover any leakage, have it repaired by a
qualified technician immediately.
Ball Joints and Dust Covers
Check the suspension and steering linkage ball joints forlooseness and damage.
Check all dust covers for deterioration and damage. Replace any deteriorated or
damaged parts. A qualified technician should perform these operations.
Brake Lines and Hoses
Visually inspect for proper installation. Checkforchafing, cracks, deterioration
and signs of leakage. Replace any deteriorated or damaged parts. A qualified
technician should perform these operations.
General Maintenance Information19
Vehicle Identification
Model
In-service date
Selling dealership
Key number
Body style
Mileage at delivery
Selling dealership phone number
Vehicle Identification Number
Scheduled Maintenance Log21
Following the Charts
The scheduled maintenance log identifies the maintenance required at each
mileage interval and corresponding time interval based on mileage of 1,250
miles per month. If you drive more than 1,250 miles per month, you should
obtain maintenance at the indicated mileage interval rather than the indicated
time interval.
If you choose 5,000-mile intervals, follow the instructions below the light blue
bars, such as this one:
5,000 Miles or 4 Months
If you choose 7,500-mile intervals, follow the instructions below the dark blue
bars, such as this one:
7,500 Miles or 6 Months
At15,000-mile increments, the 5,000-mile and 7,500-mile intervals coincide.
Therefore, the colored bars appear together, as in this example:
15,000 Miles or 12 Months
15,000 Miles or 12 Months
See page 14 to determine the propermaintenance interval for your vehicle.