’03 HIGHLANDER_U (L/O 0208)
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Front
Rear
If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice.
If towing service is not available in an
emergency, your vehicle may be tempo-
rarily towed by a cable or chain se-
cured to one of the emergency towing
eyelets on the front of the vehicle or
the right emergency towing eyelet un-
der the rear of the vehicle. Use extreme
caution when towing the vehicle.
To install the front towing eyelet, see
“—Installing front towing eyelet” on page
232 in this section.
NOTICE
Only use specified towing eyelet;
otherwise your vehicle may be dam-
aged.
A driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done only
on hard surfaced roads for a short dis-
tance and at low speeds. Also, the
wheels, axles, drive train, steering and
brakes must all be in good condition.
CAUTION
Use extreme caution when towing ve-
hicles. Avoid sudden starts or erratic
driving maneuvers which would place
excessive stress on the emergency
towing eyelet and towing cable or
chain. The eyelet and towing cable or
chain may break and cause serious
injury or damage.
NOTICE
Use only a cable or chain specifically
intended for use in towing vehicles.
Securely fasten the cable or chain to
the towing eyelet provided.
Before towing, release the parking brake
and put the transmission in “N”. The key
must be in “ACC” (engine off) or “ON”
(engine running).
CAUTION
If the engine is not running, the pow-
er assist for the brakes and steering
will not work so steering and braking
will be much harder than usual.
—Emergency towing
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4. Tighten the front towing eyelet securely
by a wheel nut wrench.
CAUTION
When installing the eyelet on the ve-
hicle, be sure to tighten the front
eyelet securely. If the tightening is
loose, it may come off when being
towed and result in death or serious
injury.
Before emergency towing, check that
the eyelet is not broken or damaged
and that the installation bolts are not
loose.
Fasten the towing cable or chain se-
curely to the eyelet.
Do not jerk the eyelet. Apply steady
and even force.
To avoid damaging the eyelet, do not
pull from the side or at a vertical
angle. Always pull straight ahead.
CAUTION
If the emergency towing eyelet is
used to get out when your vehicle
becomes struck in mud, sand or oth-
er condition from which the vehicle
cannot be driven out under its own
power, make sure to observe the pre-
cautions mentioned below. Otherwise,
excessive stress will be put on the
eyelet and the towing cable or chain
may break, causing serious injury or
damage.
If the towing vehicle can hardly
move, do not forcibly continue the
towing. Contact your Toyota dealer
or a commercial tow truck service
for assistance.
Tow the vehicle as straight ahead
as possible.
Keep away from the vehicle during
towing.
—Emergency towing eyelet
precautions
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Your Toyota vehicle has been designed for
fewer maintenance requirements with long-
er service intervals to save both your time
and money. However, each regular mainte-
nance, as well as day to day care, is
more important than ever before to ensure
smooth, trouble free, safe, and economical
drivings.
It is the owner ’s responsibility to make
sure the specified maintenance, including
general maintenance service, is performed.
Note that both the new vehicle and emis-
sion control system warranties specify that
proper maintenance and care must be per-
formed. See “Owner ’s Warranty Informa-
tion Booklet” or “Owner ’s Manual Supple-
ment” for complete warranty information.
General maintenance
General maintenance items are those day
to day care practices that are important to
your vehicle for proper operation. It is the
owner ’s responsibility to ensure that the
general maintenance items are performed
regularly.
These checks or inspections can be done
either by yourself or a qualified technician,
or if you prefer, your Toyota dealer will be
pleased to do them at a nominal cost. Scheduled maintenance
The scheduled maintenance items listed in
the “Scheduled Maintenance Guide” or
“Owner ’s Manual Supplement” are those
required to be serviced at regular inter-
vals.
For details of your maintenance schedule,
read the “Scheduled Maintenance Guide”
or “Owner ’s Manual Supplement”.
It is recommended that any replacement
parts used for maintenance or for the
repair of the emission control system
be Toyota supplied.
The owner may elect to use non Toyota
supplied parts for replacement pur-
poses without invalidating the emission
control system warranty. However, use
of replacement parts which are not of
equivalent quality may impair the effec-
tiveness of the emission control sys-
tems.
You may also elect to have mainte-
nance, replacement, or repair of the
emission control devices and system
performed by any automotive repair es-
tablishment or individual without invali-
dating this warranty. See “Owner’s War-
ranty Information Booklet” or “Owner’s
Manual Supplement” for complete war-
ranty information.Where to go for service?
Toyota technicians are well trained spe-
cialists and are kept up to date with the
latest service information through technical
bulletins, service tips, and in dealership
training programs. They learn to work on
Toyotas before they work on your vehicle,
rather than while they are working on it.
You can be confident that your Toyota
dealer ’s service department performs the
best job to meet the maintenance require-
ments on your vehicle—reliably and eco-
nomically.
Your copy of the repair order is proof that
all required maintenance has been per-
formed for warranty coverage. And if any
problems should arise with your vehicle
while under warranty, your Toyota dealer
will promptly take care of it. Again, be
sure to keep a copy of the repair order
for any service performed on your Toyota.
What about do it yourself maintenance?
Many of the maintenance items are easy
to do yourself if you have a little mechani-
cal ability and a few basic automotive
tools. Simple instructions for how to per-
form them are presented on page 251 in
Section 7.
Maintenance requirements