2003 TOYOTA AVALON service

You are responsible for performance of the required maintenance indi-
cated in the Owner’s Manualand the Scheduled Maintenance Guide.
Toyota will not deny a warranty claim solely because you do nothave
records to show that you maintained your vehicle. However, any failure
or noncompliance caused by lack of maintenance is not covered by this
warranty.
When maintenance and repairs are paid for by you, these services
may be performed by you or by any automotive service provider you
choose. Toyota will not deny a warranty claim simply because you
used a service provider other than a Toyota dealership for mainte-
nance and repairs.However, any failure or non-compliance caused by
improper maintenance or repairs is not covered by this warranty.To ensure optimum performance and maintain the quality built into
your vehicle’s emission control systems, Toyota recommends the use of
Genuine Toyota Parts when servicing or repairing the systems.
Warranty coverage is not dependentupon the use of any particular
brand of replacement parts and you may elect to use non–Genuine
Toyota Parts for maintenance and repairs. However, use of replace-
ment parts that are not equivalent in quality to Genuine Toyota
Parts may impair the effectiveness of the emission control systems.
If you use replacement parts that have maintenance or replacement
schedules different from those of Genuine Toyota Parts, you must follow
the maintenance and replacement schedules for the parts you are using.
In addition, you should ensure that such parts are warranted by their
manufacturers to be equivalent to Genuine Toyota Parts.
MAINTENANCE REPLACEMENT PARTS
Your Warranties in Detail17
Federal Emission Control Warranty

If your vehicle fails an EPA-approved emissions test, you may make a
claim under the Emission Performance Warranty. To do so, take your
vehicle to an authorized Toyota dealership and present a copy of the
emissions test report. Also, take your maintenance records in case they
are needed.
If your claim qualifies for coverage, the dealership will repair your vehi-
cle within 30 days (unless a shorterperiod is required by law). If your
claim is denied, Toyota will notify you in writing of the reason within
the same period. If we fail to do so, we will repair your vehicle free of
charge. The only exceptions allowed are when you request or agree to a
delay, or a delay is caused by factors beyond the control of Toyota or the
dealership.
For information on how to obtain service under the Emission Defect
Warranty, see page 29, “Obtaining Warranty Service.”If you have questions or concerns about your vehicle’s federal emission
warranty coverage, please follow the steps described under “If You Need
Assistance” on pages 4–5. In the case of the Emission Performance
Warranty, you may also request information from or report complaints to:
U.S. Environmental Protection Agency
Vehicle Programs & Compliance Division (6405J)
Attn: Warranty Complaints
401 M Street SW
Washington, D.C. 20460
Vehicles equipped with a California Certified Emission Control System
that are registered and operated in California or any state that
adopts California emission warranty provisions are also covered by
the California Emission Control Warranty (see page 20). Currently,
Massachusetts and Vermont are the only other states to which the
California Emission Control Warranty applies.
IF YOUR VEHICLE FAILS AN EMISSIONS TEST IF YOU HAVE QUESTIONS
Your Warranties in Detail18
Federal Emission Control Warranty

We (the dealership) want you to know that at the time your new Toyota
vehicle is being delivered:
1) On the basis of written notification furnished by Toyota, we have
knowledge that the vehicle is covered by an EPA Certificate of
Conformity.
2)We have visually inspected those emission control devices or portions
thereof that are visible without removing or adjusting any compo-
nents or systems, emissions-related orotherwise. On the basis of this
inspection, there are no apparentdeficiencies in the installation of
emission control devices by Toyota. (For purposes of this certificate,
“emission control devices” is limited to devices installed on a vehicle
forthe sole or primary purpose of controlling emissions and which
were not in general use before 1968.)
3)We have performed all emission control system preparations required
by Toyota prior to the sale of the vehicle as set forth in Toyota’s cur-
rent pre-delivery service manual.
4) Except as may be provided in Paragraph 5, if this vehicle fails an
EPA-approved emissions test within three months or 4,000 miles
(whichever comes first) of delivery to the ultimate purchaser, and the
vehicle has been maintained and used in accordance with the writ-
ten instructions for proper maintenance and use, Toyota will remedythe non-conformity free of charge under the terms of the Emission
Performance Warranty.
5) If vehicle was used as a company car or demonstrator, check box and
complete the following:
□The vehicle with which this statement is delivered was placed
into service as a company car or demonstrator prior to delivery.
The Emission Performance Warranty period commenced on the
date the vehicle was first placed into service, which was:
Month Day Year
Note:The dealership makes no representation or warranty that the
emission control system or any part thereof is without defect or that
the system will perform properly. The Emission Performance Warranty
referred to in Paragraph 4 and furnished with the vehicle is solely that
of the manufacturer.
This statement is required by section 207 of the Clean Air Act (42 U.S.C.
7541) and the EPA regulations issued thereunder.
Dealership Name
DEALER CERTIFICATE
Your Warranties in Detail19
Federal Emission Control Warranty

The parts listed here are covered for seven years or 70,000 miles from
the vehicle’s in-service date, whichever occurs first.
Air/Fuel Metering System
•Air-fuel ratio sensor on Highlander
•Engine control computer (engine control module)
•Fuel pump on Sienna
•Mass air flow sensor on Tacoma equipped with 2RZ-FE and 3RZ-FE
•Throttle body
Air Induction System
•Intake manifold and intake air surge tank
•Intake manifold gasket on MR2 Spyder
Catalyst System
•Catalytic converter (warm-up three-way catalyst)
•Exhaust center pipe on Avalon, Corolla Matrix 4WD, Highlander
equipped with 1MZ-FE, Tacoma and Tundra equipped with 5VZ-FE
•Exhaust front pipe on Avalon, Camry, Camry Solara, Celica, Corolla,
Corolla Matrix 2WD, ECHO, Highlander equipped with 1MZ-FE, Land
Cruiser, MR2 Spyder, Sequoia, Sienna, Tacoma, Tundra and 4Runner
•Exhaust manifold on Avalon, Camry, Camry Solara, Highlander, Land
Cruiser, MR2 Spyder, RAV4, Sequoia, Sienna, Tundra equipped with
2UZ-FE and 4Runner
•Exhaust manifold gasket on Land Cruiser, Sequoia, Tundra equipped
with 2UZ-FE and 4Runner
•Right exhaust manifold gasket on Sienna and on Avalon, Camry,
Camry Solara and Highlandermodels equipped with 1MZ-FE
Your Warranties in Detail22
California Emission Control Warranty
PARTS LIST: LONG-TERM EMISSION
DEFECT WARRANTY

Evaporative Control System
•Charcoal canister on Highlander, Land Cruiser and 4Runner
•Fuel tank
Ignition System
•Knock sensor on Land Cruiser, MR2 Spyder, Sequoia, Tacoma
equipped with 5VZ-FE, Tundra and 4RunnerYou are responsible for performance of the required maintenance indi-
cated in the Owner’s Manualand the Scheduled Maintenance Guide.
Toyota will not deny a warranty claim solely because you do nothave
records to show that you maintained your vehicle. However, any failure
or noncompliance caused by lack of maintenance is not covered by this
warranty.
When maintenance and repairs are paid for by you, these services
may be performed by you or by any automotive service provider you
choose. Toyota will not deny a warranty claim simply because you
used a service provider other than a Toyota dealership for mainte-
nance and repairs.However, any failure or non-compliance caused by
improper maintenance or repairs is not covered by this warranty.
MAINTENANCE
Your Warranties in Detail23
California Emission Control Warranty

To ensure optimum performance and maintain the quality built into
your vehicle’s emission control systems, Toyota recommends the use of
Genuine Toyota Parts when servicing or repairing the systems.
Warranty coverage is not dependentupon the use of any particular
brand of replacement parts and you may elect to use non-Genuine
Toyota Parts for maintenance and repairs. However, use of replace–
ment parts that are not equivalent in quality to Genuine Toyota
Parts may impair the effectiveness of the emission control systems.
If you use replacement parts that have maintenance or replacement
schedules different from those of Genuine Toyota Parts, you must follow
the maintenance and replacement schedules for the parts you are using.
In addition, you should ensure that such parts are warranted by their
manufacturers to be equivalent to Genuine Toyota Parts.If your vehicle fails a smog-check test, you may make a claim under the
Emission Performance Warranty. To do so, take your vehicle to an autho-
rized Toyota dealership and present a copy of the smog-check test
report. Also, take your maintenance records in case they are needed.
If your claim qualifies for coverage, the dealership will repair your vehi-
cle within 30 days (unless a shorterperiod is required by law). If your
claim is denied, Toyota will notify you in writing of the reason within
the same period. If we fail to do so, we will repair your vehicle free of
charge. The only exceptions allowed are when you request or agree to
a delay, or a delay is caused by factors beyond the control of Toyota or
the dealership.
For information on how to obtain service under the Emission Defect
Warranty, see page 29, “Obtaining Warranty Service.”
REPLACEMENT PARTS IF YOUR VEHICLE FAILS A SMOG-CHECK TEST
Your Warranties in Detail24
California Emission Control Warranty

OBTAINING WARRANTY SERVICEORIGINAL EQUIPMENT TIRE MANUFACTURERS
The tires that come as original equipment on your vehicle are warranted
by their manufacturer and not Toyota. A separate warranty statement for
the tires is in your glove box.
To obtain service for a tire defect, take the tire to an authorized dealer
of the tire manufacturer. (Refer to your local phone directory for dealer
locations.) Your Toyota dealer may also be able to assist you in obtaining
warranty service from the manufacturer.
For additional warranty information or service assistance, contact the
tire manufacturer directly.
Your Warranties in Detail26
Ti r e Li m ited Warranty
Bridgestone/Firestone
One Bridgestone Park
Nashville, TN 37214
(800) 847-3272
Continental General Tire
1800 Continental Blvd.
Charlotte, NC 28273
(800) 847-3349
Goodyear Dunlop Tires
North America, Ltd.
P.O. Box 1109
Buffalo, NY 14240
(800) 548-4714
Goodyear Tire and Rubber Co.
1144 East Market Street
Akron, OH 44316
(800) 321-2136Michelin/BFGoodrich
P.O. Box 19001
Greenville, SC 29602
(800) 847-3435
Toyo Tire (U.S.A.) Corporation
6261 Katella Ave., Ste. 2B
Cypress, CA 90630
(800) 442-8696
Yo kohama Tire Corporation
601 South Acacia Avenue
Fullerton, CA 92831
(800) 722-9888

You are responsible for ensuring thatyour Toyota is operated and main-
tained according to the instructions in the Owner’s Manualand the
Scheduled Maintenance Guide.
You should keep detailed records of vehicle maintenance, since under
some circumstances they may be required for warranty coverage. These
records should include date of service, mileage at time of service and a
description of service performed and/or parts installed. For your conve-
nience, a maintenance log is included in the Scheduled Maintenance
Guide. If you sell your vehicle, you should give your maintenance records
to the newowner.
Toyota will not deny a warranty claim solely because you do nothave
records to show that you maintained your vehicle. However, damage or
failures caused by lack of proper maintenance are not covered under
warranty.You may have maintenance performed on your vehicle by any qualified
person or facility. However, Toyota recommends having maintenance
performed by an authorized Toyota dealership.
Toyota dealership technicians are specially trained to maintain and repair
Toyota vehicles. They stay current on the latest service information
through Toyota technical bulletins, service publications and training
courses. Many are also certified through the Toyota Certification
Program, which involves a series of rigorous written examinations. Feel
free to ask any Toyota dealership to show you its technicians’ credentials.
You can be confident you’re getting the best possible service for your
vehicle when you take it to a Toyota dealership. Plus, a Toyota dealer-
ship will always use Genuine Toyota Parts designed specifically for your
vehicle.
GENERAL INFORMATION WHERE TO GO FOR MAINTENANCE
Your Responsibilities27
Operation and Maintenance