2003 Oldsmobile Bravada service

Part B: Owner Checks and Services
Listed in this part are owner checks and services
which should be performed at the intervals specified to
help ensure the safety, dependability and emission
control performance of your vehicle.
Be sure any necessary repairs are completed at once.
Whenever any fluids or lubricants are added to your
vehicle, make sure they are the proper ones, as shown
in Part
D.
At Each Fuel Fill
It is important for you or a service station attendant to
perform these underhood checks at each fuel fill.
Engine Oil Level Check
Check the engine oil level and add the proper oil if
necessary. See Engine Oil on page 5-13 for further
details.
Engine Coolant Level Check
Check the engine coolant level and add DEX-COOL@
coolant mixture
if necessary. See Engine Coolant
on page 5-22
for further details.
Windshield Washer Fluid Level Check
Check the windshield washer fluid level in the windshield
washer tank and add the proper fluid
if necessary.
See
Windshield Washer Fluid on page 5-33 for further
details.
At Least Once a Month
Tire Inflation Check
Make sure tries are inflated to the correct pressures.
Don’t forget to check your spare tire. See
Tires on
page 5-52
for further details.
Cassette Tape Player Service
Clean cassette tape player. Cleaning should be done
every
50 hours of tape play. See Audio Systern(s)
on page 3-56 for further details.
6-1 0

At Least Once a Year
Key Lock Cylinders Service
Lubricate the key lock cylinders with the lubricant
specified in Part
D.
Body Lubrication Service
Lubricate all hood latch assembly, secondary latch,
pivots, spring anchor, release pawl, rear compartment
hinges, outer liftgate handle pivot points, rear door
detent link, roller mechanism, liftgate handle pivot points,
latch bolt, fuel door hinge, cargo door hinge, locks
and folding seat hardware. Part
D tells you what to use.
More frequent lubrication may be required when
exposed to a corrosive environment.
When you are doing this check, the vehicle
could move suddenly.
If it does, you or others
could be injured. Follow the steps below.
1. Before you start, be sure you have enough room
2. Firmly apply both the parking brake and the regular
around
the vehicle.
brake. See
Parking Brake on page 2-25 if
necessary.
Do not use the accelerator pedal, and be ready to
turn
off the engine immediately if it starts.
3. Try to start the engine in each gear. The starter
should work only in PARK
(P) or NEUTRAL (N).
If the starter works in any other position, your
vehicle needs service.
6-1 2

Automatic Transmission Shift Lock
Cmtrol Sy-tem Check
When you are doing this check, the vehicle
could move suddenly.
If it does, you or others
could be injured. Follow the steps below.
1. Before you start, be sure you have enough room
around the vehicle. It should be parked on a level
surface.
2. Firmly apply the parking brake. See Parking Brake
on page
2-25 if necessary.
3. With the engine off, turn the key to the RUN
position, but don’t start the engine. Without applying
the regular brake, try to move the shift lever out
of PARK
(P) with normal effort. If the shift lever
moves out
of PARK (P), your vehicle needs service.
Ignition Transmission Lock Check
While parked, and with the parking brake set, try to turn
the ignition key to LOCK in each shift lever position.
The key should turn to LOCK only when the
shift lever is in PARK (P).
The key should come out only
in LOCK.
Be ready to apply the regular brake immediately
if
the vehicle begins to move.
6-1 3

Parking Brake and Automatic
Transmission Park (P) Mechanism
Check
I
When you are doing this check, ur hicle
could begin to move. You or others could be
injured and property could be damaged. Make
sure there is room
in front of your vehicle in
case it begins to roll. Be ready to apply the
regular brake
at once should the vehicle begin
to move.
To check the parking brake’s holding ability: With
the engine running and transmission in NEUTRAL
(N), slowly remove foot pressure from the regular
brake pedal.
Do this until the vehicle is held by the
parking brake only.
To check the PARK (P) mechanism’s holding
ability: With the engine running, shift to PARK
(P).
Then release the parking brake followed by the
regular brake.
Underbody Flushing Service
At least every spring, use plain water to flush any
corrosive materials from the underbody. Take care to
clean thoroughly any areas where mud and other debris
can collect.
Park on a fairly steep hill, with the vehicle facing
downhill. Keeping your foot on the regular brake, set the
parking brake.
6-1 4

Part C: Periodic Maintenance
Inspections
Listed in this part are inspections and services which
should be performed at least twice a year (for instance,
each spring and fall).
You should let your dealer’s
service department or other qualified service center do
these jobs. Make sure any necessary repairs are
completed at once.
Proper procedures to perform these services may be
found in a service manual. See
Service Publications
Ordering Information
on page 7- 10.
Steering, Suspension and Front
Drive Axle
Boot and Seal Inspection
Inspect the front and rear suspension and steering
system for damaged, loose or missing parts, signs of
wear or lack of lubrication. Inspect the power steering
lines and hoses for proper hook-up, binding, leaks,
cracks, chafing, etc. Clean and then inspect the drive
axle boot seals for damage, tears or leakage. Replace
seals
if necessary.
Exhaust System Inspection
Inspect the complete exhaust system. Inspect the body
near the exhaust system. Look for broken, damaged,
missing or out-of-position parts as well as open seams,
holes, loose connections or other conditions which
could cause a heat build-up in the floor pan or could let
exhaust fumes into the vehicle. See
Engine Exhaust
on page 2-28.
Fuel System Inspection
Inspect the complete fuel system for damage or leaks.
Engine Cooling System Inspection
Inspect the hoses and have them replaced if they
are cracked, swollen or deteriorated. Inspect all pipes,
fittings and clamps; replace as needed. Clean the
outside of the radiator and air conditioning condenser.
To help ensure proper operation, a pressure test
of
the cooling system and pressure cap is recommended
at least once a year.
6-1 5

Part E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading and who performed the service and
any additional information from “Owner Checks and Services” or “Periodic Maintenance” on the following record
pages.
Also, you should retain all maintenance receipts.
Maintenance Record
6-1 9

Section 7 Customer Assistance Information
Customer Assistance Information ...................... 7.2
Customer Satisfaction Procedure
...................... 7.2
Online Owner Center
...................................... 7.3
(TTY) Users ............................................... 7.4
Customer Assistance
Off ices ............................ 7.4
Disabilities
............................................... 7.5
Roadside Assistance Program
............ ....... 7.5
Courtesy Transportation
............................... 7.7
Customer Assistance for
Text Telephone
GM Mobility Program for Persons with
Reporting Safety Defects .................................. 7.9
Government
............................................... 7.9
Government
............................................... 7.9
Reporting Safety Defects to General Motors ....... 7-9
Service Publications Ordering Information
......... 7.10
Reporting Safety Defects to the United States
Reporting Safety Defects
to the Canadian
7- 1

Customer Assistance
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Oldsmobile. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved
to your
satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO: If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Oldsmobile Customer Assistance Center by
calling 1-800-442-6537. In Canada, contact GM of
Canada Customer Communication Centre in Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French). We
encourage you
to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available
to give the Customer
Assistance Representative:
Vehicle Identification Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
When contacting Oldsmobile, please remember that
your concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first
if
you have a concern.
STEP THREE: Both General Motors and your dealer
are committed
to making sure you are completely
satisfied with your new vehicle. However,
if you continue
to remain unsatisfied after following the procedure
outlined in Steps One and Two, you should file with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer
to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
7-2