2003 Mercury Sable towing

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Roadside Emergencies
Roadside Emergencies
127

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If your vehicle is to be towed from the rear using wheel lift equipment, it
is recommended that the front wheels (drive wheels) be placed on a
dolly to prevent damage to the transaxle.
Roadside Emergencies
145

If your vehicle must be towed with the drive wheels on the ground:
•Place the transaxle in N (Neutral).
•DO NOT exceed the distance of 80 km (50 miles).
•DO NOT exceed the speed of 56 km/h (35 mph).
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside Emergencies
146

In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
Customer Assistance
149

•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toLubricant specificationsin
this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
12–16 km (8–10 miles) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Close windows for high speed driving.
EPA window sticker
Every new vehicle should have the EPA window sticker. Contact your
dealer if the window sticker is not supplied with your vehicle. The EPA
window sticker should be your guide for the fuel economy comparisons
with other vehicles.
Maintenance and Specifications
185

Jump-starting your vehicle ......140
K
Keyless entry system .................66
Keys
positions of the ignition .........109
L
Lamps
autolamp system .......................29
bulb replacement
specifications chart ..................34
cargo lamps ...............................30
daytime running light ...............29
fog lamps ...................................29
headlamps .................................29
headlamps, flash to pass ..........30
instrument panel, dimming .....30
interior lamps ...............32–33, 35
replacing
bulbs .................. 34–35, 38–40, 43
Lane change indicator
(see Turn signal) ........................32
Liftgate ........................................56
Lights, warning and indicator ....10
anti-lock brakes (ABS) ..........114
speed control ............................54
Load limits .................................121
GAWR ......................................121
GVWR ......................................121
trailer towing ..........................121
Locks
childproof ..................................60
doors ..........................................60
Lubricant specifications ...198, 200
Lumbar support, seats ...............74
M
Mirrors ...................................47–48automatic dimming rearview
mirror ........................................48
heated ........................................51
side view mirrors (power) .......50
Moon roof ....................................54
Motorcraft parts ................182, 196
O
Octane rating ............................180
Oil (see Engine oil) ..................167
Overdrive ...................................118
P
Parking brake ............................115
Parts (see Motorcraft parts) ....196
Pedals (see Power adjustable
foot pedals) .................................51
Power adjustable foot pedals .....51
Power distribution box (see
Fuses) ........................................133
Power door locks ........................60
Power point .................................47
Power steering ..........................116
fluid, checking and adding ....188
fluid, refill capacity ................197
fluid, specifications .........198, 200
Power Windows ...........................47
R
Radio ......................................16, 18
Rear window defroster ...............28
Relays ........................................135
Remote entry system
illuminated entry ......................65
Index
210

locking/unlocking doors ...........60
opening the trunk .....................63
Roadside assistance ..................127
Roof rack .....................................59
S
Safety Belt Maintenance ............91
Safety belts (see Safety
restraints) ..................77, 79–82, 84
Safety defects, reporting ..........155
Safety restraints ..............77, 79–85
belt minder ...............................87
extension assembly ..................90
for adults .............................80–82
for children .........................97–98
lap belt ......................................84
safety belt maintenance ...........91
warning light and chime ....86–87
Safety seats for children ..........101
Seat belts (see Safety
restraints) ....................................77
Seats ............................................73
child safety seats ....................101
cleaning ...................................159
Servicing your vehicle ..............162
Spare tire (see Changing the
Tire) ...........................................136
Spark plugs,
specifications .....................196, 200
Specification chart,
lubricants ...........................198, 200
Speed control ..............................51
Starting a flex fuel vehicle .......112
Starting your vehicle .......109–110,
112
jump starting ..........................140Steering wheel
tilting .........................................46
T
Tilt steering wheel ......................46
Tires ...........................136, 191–193
changing ..........................136–137
checking the pressure ............193
replacing ..................................194
rotating ....................................193
snow tires and chains ............195
tire grades ...............................193
treadwear ................................192
Towing .......................................123
recreational towing .................126
trailer towing ..........................123
wrecker ....................................145
Traction control ........................115
Transaxle
fluid, refill capacities ..............197
lubricant specifications ..........200
Transmission .............................117
fluid, checking and adding
(automatic) .............................190
lubricant specifications ..........198
Trunk ...............................57, 59–60
remote release ....................56, 63
Turn signal ..................................32
V
Vehicle dimensions ...................200
Vehicle Identification Number
(VIN) ..........................................203
Vehicle loading ..........................121
Ventilating your vehicle ...........113
W
Warning chimes .........................115
Index
211

Warning lights (see Lights) .......10
Washer fluid ..............................166
Water, Driving through .............121
Windows
power .........................................47
rear wiper/washer .....................45Windshield washer fluid and
wipers ..........................................45
checking and adding fluid
.....166
liftgate reservoir
.....................167
replacing wiper blades
.............46
Wrecker towing
.........................145
Index
212