134 Controls in detailControl systemYou can use the functions in the
TEL
menu
to operate your telephone, provided it is
connected to a hands-free system and
switched on.
Switch on the telephone and COMAND.
Press button
ÿ
or
è
on the
steering wheel repeatedly until you see
the
TEL
menu in the left display.
Which messages will appear in the right
display field depends on whether your tele-
phone is switched on or off:
If the telephone is off, the message in
the multifunction display is:
TEL Off
.
If the telephone is on:
The telephone will then search for a
network. During this time the right dis-
play is empty.
As soon as the telephone has found a
network,
READY
is indicated in the right
display.
1Signal strength
This standby message indicates that
your telephone is ready for use and you
can operate it using the control sys-
tem.Rejecting a call
If you do not wish to receive the call, you
can choose to reject it.
Press button
ì
.
You have rejected the call. The caller
receives a busy signal.
Answering a call
When your telephone is ready to receive
calls, you can answer a call at any time. In
the right display you will then see the mes-
sage:
Press button
ì
.
You have answered the call. In the right
display you see the length of the call.
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
135 Controls in detail
Control system
Ending a call
Press button
ì
.
You have ended the call. In the right
display you will again see the standby
message.
Dialing a number from the phone book
If your telephone is ready to receive calls,
you may select and dial a number from the
phone book at any time.
Press button
ÿ
or
è
repeatedly
until you see the
TEL
menu in the left
display.
In the right display you will see the
standby message.
Press button
j
or
k
.
The control system reads the phone
book which is stored in the telephone.
This may take up to 30 seconds. In the
right display you will see the message
Please wait!
.When the message
Please wait!
dis-
appears, the phone book has been
loaded.
Press button
j
or
k
repeatedly
until the desired name appears in the
right display.
The stored names are displayed in in-
creasing or decreasing alphabetical or-
der.
Press button
í
.
The system dials the selected phone
number.
If connection is successful, the name of
the party you called and the duration of
the call will appear in the display.
If no connection is made, the control
system stores the dialed number in the
redial memory.
iIf you press and hold
j
or
k
for
longer than one second, the system
scrolls rapidly through the list of names
until you release the button again.
Cancel the quick search mode by
pressing
ì
.
136 Controls in detailControl systemRedialing
The control system stores the most recent-
ly dialed phone numbers. This eliminates
the need to search through your entire
phone book.
Press button
ÿ
or
è
repeatedly
until you see the
TEL
menu in the left
display.
In the right display you will see the
standby message.
Press button
í
.
In the right display you see the first
number in the redial memory.
Press button
j
or
k
repeatedly
until the desired name appears in the
right display.
Press button
í
.
The control system dials the selected
phone number.
199 Controls in detail
Useful features
Lowering the hardtop
The hardtop can only be lowered when the
luggage cover is closed and the trunk lid is
completely opened.
Close the luggage cover.
Press button3.
The hardtop lowers. Button3 is dimly
lit.
Electrical outlet
An electrical outlet is located on the right
side of the trunk.
Turn the key in the starter switch to
position1 or2.
Flip up cover and insert electrical plug
(cigar lighter type).
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on the installation of an approved
external antenna. Refer to the radio trans-
mitter operation instructions regarding use
of an external antenna.
!Only close the trunk if the roof is com-
pletely lowered. Otherwise you could
damage the hardtop.
If you begin to close the trunk lid before
the hardtop is completely lowered, the
button3 will blink and a warning will
sound.
iThe electrical outlet can be used to ac-
commodate electrical consumers (e.g.
air pump, auxiliary lamps) up to a max-
imum of 180 W.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or serious
personal injury.
200 Controls in detailUseful features
You can take and place telephone calls us-
ing the
í
and
ì
buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(
page 133).
See separate instruction manual for in-
structions on how to operate the tele-
phone.
Tele Aid
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
o m m e n d t h a t y o u p u l l o v e r t o a s a f e l o c a t i o n
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather, and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle.
Only operate the COMAND (Cockpit Man-
agement and Data System)
1 if road, weath-
er, and traffic conditions permit.
1Observe all legal requirements
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approximately
44 feet (approximately 13.5 m) every sec-
ond.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated the indicator lamp in the
SOS button stays on after turning key
in starter switch to position2, or press-
ing KEYLESS-GO* start/stop button (if
so equipped) twice to position2
(page 30) and the message
Tele Aid
not activated
will be shown in the
multifunction display for approx.
10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
203 Controls in detail
Useful features
The Tele Aid system is available if:
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
ter.Initiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover will open.
Press the SOS button2 briefly.
The indicator lamp in the SOS button2
will flash until the emergency call is
concluded.
Wait for a voice connection to the Re-
sponse Center.
Close the cover1 after the emergency
call is concluded.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Emergency call –
Call failed appears in the multifunction
display for approx. 10 seconds.
Should this occur, assistance must be sum-
moned by other means.
205 Controls in detail
Useful features
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable,
Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.Information button
¡
Located below the center armrest cover is
the Information button
¡
.
Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
Info – Connecting call
will
appear in the multifunction display.
When the connection is established, the
message
Info – Call connected
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system mutes and the
message
Tele Aid – Info call active
appears in the multifunction display.
iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position2 (together with the SOS but-
ton and the Information button
¡
).
See system self-check (
page 201)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button
•
is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
Roadside assistance –
Call failed
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the
ì
button on the
multifunction steering wheel.
206 Controls in detailUseful featuresInformation regarding the operation of
your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Upgrade Signals
The Tele Aid system processes calls using
the following priority.
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND system operation will
resume.
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
starter switch to position2 (together
with the SOS button and the Roadside
Assistance button
•
).
See system self-check (page 201)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Info Call failed
appears in the multifunction display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.