Page 93 of 416

93 Controls in detail
Locking and unlocking
Checking vehicle lock status
If you cannot remember whether you have
locked the vehicle, you can check the lock
status using the KEYLESS-GO card.
Briefly press programming button1.
The indicator lamp for “Driver’s door”2
or “Central unlock”3 lights up in red or
green.
Vehicle lock status:
Red: Vehicle is locked
Green: Vehicle is unlockedLocking the vehicle
1Trunk lock button
Press the lock button at door
(page 53) or trunk1.Closing the side windows and
sliding/pop-up roof
Press and hold lock button at the door
(page 53) until the side windows and
the sliding/pop-up roof are closed.
iWhen the vehicle is unlocked and the
anti-theft alarm system is switched off,
the turn signals illuminate briefly. If it is
dark, the locator lighting also switches
on (
page 122).
When the vehicle is locked and the an-
ti-theft alarm system is activated, the
turn signals flash three times.
Warning!
G
When closing the windows and the slid-
ing/pop-up roof, be sure that there is no
danger of anyone being harmed by the clos-
ing procedure.
If potential danger exists, proceed as fol-
lows:
Release the lock button.
Pull on the door handle and hold firmly.
The side windows and the slid-
ing/pop-up roof will open for as long as
the door handle is held but the door is
not opened.
Page 95 of 416
95 Controls in detail
Locking and unlocking
To cancel the alarm, do one of the follow-
ing:
Press button
‹
or
Œ
on the
SmartKey.
Insert the SmartKey in the starter
switch.
Opening the trunk lid
The trunk lid lock is located in the rear li-
cense plate recess.
Press the outer left-hand side of trunk
lid button1.The trunk lid swings open upwards. Always
make sure that there is sufficient overhead
clearance.
A minimum height clearance of 6 ft.
(1.85 m) is required to open the trunk lid.
The trunk can also be opened from the in-
side in an emergency, see “Trunk lid emer-
gency release” (
page 96).
iIf the vehicle has previously been
locked from the outside with the
SmartKey, opening a door from the in-
side will trigger the alarm.
iThe vehicle must be unlocked.
Page 97 of 416

97 Controls in detail
Locking and unlocking
Briefly press the emergency release
button.
The trunk unlocks and the trunk lid
opens.
Closing the trunk lid
Lower trunk lid by pulling firmly on
handle1 (
page 96).
2Extending handle
Push the trunk lid down gently at the
extending handle2 until it engages into
the lock.The power closing assist automatically en-
sures that the lid is pulled closed com-
pletely (
page 102).
The extending handle2 is retracted after a
few seconds.
!The emergency release button does
not open the trunk lid if the vehicle bat-
tery is discharged or disconnected.iIf the emergency release button is
pressed and the vehicle was centrally
locked, the exterior lamps will flash and
the alarm will sound as the trunk lid
opens.
To cancel the alarm, insert the
SmartKey in the starter switch or press
button
Œ
or
‹
on the SmartKey.
Warning!
G
To prevent possible personal injury, always
keep hands and fingers away from the trunk
lid opening when closing the trunk. Be espe-
cially careful when small children are
around.Warning!
G
Only drive with the trunk closed as, among
other dangers such as visibility blockage,
exhaust fumes may enter the vehicle interi-
or.
Page 238 of 416

238 Controls in detailUseful featuresSystem self-check
Initially, after turning the SmartKey in
starter switch to position2, malfunctions
are detected and indicated (the indicator
lamps in the SOS button, the Roadside As-
sistance button
•
and the Information
button
¡
stay on longer than
10 seconds or do not come on). The mes-
sage
TELE AID – VISIT WORKSHOP!
ap-
pears for approximately 10 seconds in the
multifunction display.Emergency calls
An emergency call is initiated automatical-
ly:
Following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy
If the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds. See anti-theft alarm sys-
tem (
page 82) and tow-away alarm
(
page 84)
An emergency call can also be initiated
manually by opening the cover next to the
inside rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See below for instructions on
initiating an emergency call manually.
iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the Tele
Aid system may not function and if this
occurs, assistance must be summoned
by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or the message TELE AID – VISIT WORKSHOP!
is dis-
played in the multifunction display after the
system self-check, a malfunction in the sys-
tem has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
Page 326 of 416
326 Practical hintsUnlocking/locking in an emergency
Unlocking/locking in an emergencyUnlocking the vehicle
Unlocking the driver’s door
If you are unable to unlock the driver’s
door with the SmartKey, open the door
with the mechanical key as follows:
1Mechanical key locking tab
2Mechanical key
Move locking tab1 in direction of ar-
row and slide the mechanical key2 out
of the housing.
Unlock the door with the mechanical
key. To do so, push the mechanical key
into the lock until it stops and turn it
counterclockwise to position1.
iUnlocking your vehicle with the me-
chanical key will trigger the anti-theft
alarm system. To cancel the alarm, do
one of the following:
Press button
Œ
or
‹
on the
SmartKey.
Insert the SmartKey in the starter
switch.
If KEYLESS-GO* card present,
press the KEYLESS-GO* start/stop
button (
page 33).
Page 327 of 416

327 Practical hints
Unlocking/locking in an emergency
Unlocking the trunk
If you are unable to unlock the trunk with
the SmartKey, open the trunk with the me-
chanical key as follows:Trunk lock
Insert the mechanical key into the
trunk lid lock.
Turn the mechanical key counterclock-
wise to position1.
Press button2.
The trunk lid swings open.
Locking the vehicle
If you are unable to lock the vehicle with
the SmartKey or the KEYLESS-GO* card,
lock it with the mechanical key as follows:
Close the passenger doors and the
trunk lid.
Press the central locking switch in the
center console (
page 103).
Check to see whether the locking knob
on the passenger door is still visible. If
necessary push it down manually.
Lock the driver’s door with the me-
chanical key.
Lock the trunk lid if necessary with the
mechanical key (
page 326).
!The trunk lid swings open upwards au-
tomatically. Always make sure that
there is sufficient overhead clearance.
A minimum height clearance of 6 ft.
(1.85 m) is required to open the trunk
lid.iUnlocking your vehicle with the me-
chanical key will trigger the anti-theft
alarm system. To cancel the alarm, do
one of the following:
Press button
Œ
or
‹
on the
SmartKey.
Insert the SmartKey in the starter
switch.
If KEYLESS-GO* card present,
press the start/stop button
(page 33).
Page 349 of 416

349 Practical hints
Towing the vehicle
Towing the vehicle
Mercedes-Benz recommends that the vehi-
cle be transported with all wheels off the
ground using flatbed or appropriate wheel
lift/dolly equipment. This method is pref-
erable to other types of towing.
When circumstances do not permit the
recommended towing methods, the vehi-
cle may be towed with all wheels on the
ground or front wheels raised (except vehi-
cles with 4MATIC*) only so far as neces-
sary to have the vehicle moved to a safe
location where the recommended towing
methods can be employed.
!Use flatbed or wheel lift/dolly equip-
ment with SmartKey in starter switch
turned to position0.
Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
To prevent damage during transport,
do not tie down vehicle by its chassis or
suspension parts.
Switch off the tow-away alarm
(page 84) and the automatic central
locking (
page 102).
!Vehicles with automatic transmission
and/or 4MATIC*:
Do not tow-start the vehicle.!Vehicles with 4MATIC*:
Do not tow with one axle raised. Doing
so could damage the transfer case,
which is not covered by the Mer-
cedes-Benz Limited Warranty.
A l l w h e e l s m u s t b e o n o r o f f t h e g r o u n d .
Observe instructions for towing the ve-
hicle with all wheels on the ground.
!If the vehicle is towed with the front
axle raised (not permissible for vehicles
with 4MATIC*), the engine must be
shut off (SmartKey in starter switch
position0 or 1). Otherwise the ESP will
immediately be engaged and will apply
the rear wheel brakes.
When towing the vehicle with all wheels
on the ground, the selector lever must
be in positionN and the SmartKey
must be in starter switch position2.
When towing the vehicle with all wheels
on the ground or the front axle raised,
the vehicle may be towed only for dis-
tances up to 30 miles (50 km) and at a
speed not to exceed 30 mph
(50 km/h).
Page 351 of 416

351 Practical hints
Towing the vehicle
Installing towing eye bolt
1Cover on right side of front bumper2Cover on right side of rear bumper
Removing cover
Press mark on cover in direction of ar-
row.
Lift cover off to reveal threaded hole for
towing eye bolt.
Installing towing eye bolt
Take towing eye bolt and wheel wrench
out of trunk (
page 322).
Screw towing eye bolt clockwise into
its stop and tighten with wheel wrench.
!When towing the vehicle with all wheels
on the ground, please note the follow-
ing:
With the automatic central locking acti-
vated and the SmartKey in starter
switch position2, or KEYLESS-GO*
start/stop button (if so equipped) in
position2, the vehicle doors lock if the
left front wheel as well as the right rear
wheel are turning at vehicle speeds of
approximately 9 mph (15 km/h) or
more.
Switch off the tow-away alarm
(page 84).
To prevent the vehicle doors from lock-
ing, deactivate the automatic central
locking (
page 102).
Towing of the vehicle should only be
done using the properly installed tow-
ing eye bolt. Never attach tow cable,
tow rope or tow rod to vehicle chassis,
frame or suspension parts.
iThe selector lever will remain locked in
positionP and the SmartKey will not
turn in the starter switch if the battery
is disconnected or discharged. See
notes on the battery (
page 344) or
on jump starting (
page 347).