2003 MERCEDES-BENZ ML320 service

Our company and staff congratulate you
on the purchase of your new
Mercedes-Benz.
Your selection of our product is a demon-
stration of your trust in our company
name. Further, it exemplifies your desire to
own an automobile that will be as easy as
possible to operate and provide years of
service.
Your Mercedes-Benz represents the ef-
forts of many skilled engineers and crafts-
men. To help assure your driving pleasure,
and also the safety of you and your passen-
gers, we ask you to make a small invest-
ment of time:


Please read this manual carefully be-
fore putting it aside. Then return it to
your vehicle where it will be handy for
your reference.


Please follow the recommendations
contained in this manual. They are de-
signed to acquaint you with the opera-
tion of your Mercedes-Benz.


Please pay attention to the warnings
and cautions contained in this manual.
They are designed to help improve the
safety of the vehicle operator and oc-
cupants.
We extend our best wishes for many miles
of safe, pleasurable driving.
Mercedes-Benz USA, LLC
A DaimlerChrysler Company

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 15
Symbols ............................................... 16
Operating safety .................................. 17
Proper use of the vehicle ............... 17
Problems with your vehicle .................. 18
Reporting safety defects...................... 19
Reporting safety defects ................ 19
At a glance.......................................... 21
Cockpit ................................................. 22
Instrument cluster ................................ 24
Center console ..................................... 27
Upper part ...................................... 27
Lower part ...................................... 28
Overhead control panel ........................ 29Getting started................................... 31
Unlocking ............................................. 32
Remote control with folding key ..... 32
Adjusting .............................................. 34
Seats............................................... 34
Steering wheel ................................ 37
Mirrors ............................................ 38
Driving .................................................. 40
Fastening the seat belts.................. 40
Starting the engine ......................... 44
Switching on headlamps ................. 46
Turn signals..................................... 47
Windshield wipers ........................... 47
Rear window wiper.......................... 48
Problems while driving .................... 49Parking and locking .............................. 50
Parking brake ................................. 50
Switching off headlamps................. 51
Turning off engine ........................... 51
Safety and Security........................... 53
Occupant safety ................................... 54
Airbags ........................................... 55
Seat belts ....................................... 60
Children in the vehicle .................... 63
Blocking of rear door
window operation ........................... 69
Panic alarm .......................................... 70
Activating........................................ 70
Deactivating.................................... 70
Driving and safety systems .................. 71
ABS ................................................. 71
BAS ................................................. 73
4-ETS .............................................. 73
EBP ................................................. 74
ESP ................................................. 75
Anti-theft systems ................................ 78
Immobilizer ..................................... 78
Anti-theft alarm............................... 78

Contents
Loading.............................................. 139
Loading instructions..................... 139
Partition net* ............................... 141
Cargo area cover blind* ............... 143
Cargo floor plates ........................ 144
Roof rack*.................................... 145
Driving systems ................................. 146
Cruise control .............................. 146
Parktronic system*
(Parking assist) ............................ 149
Useful features .................................. 152
Interior storage spaces ................ 152
Cup holders.................................. 154
Armrest in rear seat bench .......... 155
Ashtrays and cigarette lighter ...... 156
Electrical outlet ............................ 158
Telephone* .................................. 158
Tele Aid* ...................................... 159
Garage door opener ..................... 168
Trip computer*............................. 172Operation......................................... 177
The first 1000 miles (1500 km) ......... 178
Driving instructions............................ 179
Drive sensibly – save fuel............. 179Drinking and driving ...................... 179
Pedals ........................................... 179
Power assistance .......................... 179
Brakes........................................... 180
Driving off ..................................... 181
Parking.......................................... 182
Tires .............................................. 182
Hydroplaning................................. 183
Tire traction .................................. 183
Tire speed rating ........................... 184
Winter driving instructions ............ 184
Standing water.............................. 185
Off-road driving ............................. 186
Trailer towing ................................ 192
Passenger compartment ............... 196
Driving abroad .............................. 197
Control and operation of radio
transmitters .................................. 197
Catalytic converter........................ 198
Emission control ........................... 198
Coolant temperature..................... 199
At the gas station ............................... 200
Check regularly and
before a long trip .......................... 201Engine compartment .......................... 202
Hood ............................................. 202
Engine oil ...................................... 203
Transmission fluid level ................ 206
Coolant ......................................... 206
Battery .......................................... 207
Windshield washer system and
headlamp cleaning system ........... 208
Tires and wheels ................................ 209
Important guidelines ..................... 209
Life of tire ..................................... 210
Direction of rotation ..................... 210
Checking tire inflation pressure .... 211
Rotating wheels ............................ 212
Winter driving ..................................... 213
Winter tires ................................... 213
Block heater (Canada only) ........... 214
Snow chains ................................. 214
Maintenance ...................................... 215
Clearing the service indicator ....... 215
Service term exceeded ................. 215
Calling up the service indicator .... 216
Resetting the service indicator ..... 216
Vehicle care ....................................... 217
Cleaning and care
of the vehicle ................................ 217

ContentsPractical hints.................................. 223
What to do if … .................................. 224
Lamps in instrument cluster ......... 224
Additional indicators in the
speedometer display .................... 235
Where will I find ...?............................ 236
First aid kit ................................... 236
Vehicle tool kit ............................. 237
Electric air pump (ML 55 AMG) .... 238
Spare wheel (space-saver tire) ..... 239
Unlocking/locking in an emergency .. 242
Unlocking the vehicle ................... 242
Locking the vehicle ...................... 243
Changing batteries ....................... 243
Fuel filler flap ............................... 244
Manually unlocking the
transmission selector lever .......... 245
Opening/closing in an emergency ..... 246
Sliding/pop-up roof* .................... 246
Replacing bulbs ................................. 247
Bulbs ............................................ 247
Replacing bulbs for front lamps.... 249
Replacing bulbs for rear lamps ..... 251
Adjusting headlamp aim ............... 253Replacing wiper blades ...................... 254
Removal ....................................... 254
Installation ................................... 254
Flat tire .............................................. 255
Mounting the spare wheel ............ 255
Battery ............................................... 261
Disconnecting the battery ............ 261
Removing the batteries ................ 262
Charging and reinstalling
batteries....................................... 262
Reconnecting the batteries .......... 262
Jump starting ..................................... 264
Towing the vehicle ............................. 267
Front towing eye .......................... 269
Rear towing eye ........................... 269
Stranded vehicle .......................... 270
Fuses ................................................. 271
Fuse box in engine
compartment ............................... 271
Auxiliary fuse box in front
passenger footwell ....................... 272
Technical data................................. 273
Spare parts service............................ 274
Warranty coverage ............................ 275
Loss of Service and Warranty
Information Booklet ..................... 275
Identification labels ........................... 276
Layout of poly-V-belt drive ................. 277
Engine ............................................... 278
Rims and tires ................................... 279
Rims and tires .............................. 279
Rims and winter tires* ................. 280
Spare wheel ................................. 280
Electrical system ............................... 281
Main Dimensions ............................... 282
Weights ............................................. 283
Fuels, coolants, lubricants etc. .......... 284
Capacities .................................... 284
Engine oils ................................... 286
Engine oil additives ...................... 286
Air conditioning refrigerant .......... 286
Brake fluid.................................... 286
Premium unleaded gasoline ......... 286
Fuel requirements ........................ 287
Gasoline additives ........................ 287
Coolants ...................................... 287

10 IntroductionOperator’s Manual
Operator’s ManualThis Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the in-
structions and warnings contained in this
manual. Ignoring them could result in dam-
age to the vehicle or personal injury to you
or others. Vehicle damage caused by fail-
ure to follow instructions is not covered by
the Mercedes-Benz Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
the operation of any equipment, your au-
thorized Mercedes-Benz Light Truck Cen-
ter will be glad to demonstrate the proper
procedures.We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore, infor-
mation, illustrations and descriptions in
this Operator’s Manual might differ from
your vehicle.
Optional equipment is also described in
this manual, including operating instruc-
tions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized Mercedes-Benz
Light Truck Center will be glad to inform
you of correct care and operating proce-
dures.
The Operator’s Manual and Service Book-
let are important documents and should be
kept with the vehicle.
Service and warranty information
The Service and Warranty Information
Booklet contains detailed information
about the warranties covering your
Mercedes-Benz, including:

New Light Truck Limited Warranty,


Emission System Warranty,


Emission Performance Warranty,


California, Maine, Massachusetts, and
Vermont Emission Control System
Warranty
(California, Maine, Massachusetts, and
Vermont only),


State Warranty Enforcement Laws
(Lemon Laws).

11 Introduction
Operator’s Manual
Important notice for California retail
buyers and lessees of Mercedes-Benz automobiles
Under California law you may be entitled to
a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA, LLC and / or its au-
thorized repair or service facilities fail to fix
one or more substantial defects or mal-
functions in the vehicle that are covered by
its express warranty after a reasonable
number of repair attempts. During the pe-
riod of 18 months from original delivery of
the vehicle or the accumulation of
18 000 miles (approx. 29 000 km) on the
odometer of the vehicle, whichever occurs
first, a reasonable number of repair at-
tempts is presumed for a retail buyer or
lessee if one or more of the following oc-
curs:(1) the same substantial defect or mal-
function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that de-
fect or malfunction has been subject to
repair two or more times, and you have
directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair,
(2) the same substantial defect or mal-
function of a less serious nature than
category (1) has been subject to repair
four or more times and you have direct-
ly notified us in writing of the need for
its repair, or(3) the vehicle is out of service by reason
of repair of the same or different sub-
stantial defects or malfunctions for a
cumulative total of more than
30 calender days. Written notification
should be sent to us, not a dealer, at
Mercedes-Benz USA, LLC, Customer
Assistance Center, One Mercedes
Drive, Montvale, NJ 07645-0350.

12 IntroductionOperator’s ManualMaintenance
The Service Booklet describes all the nec-
essary maintenance work which should be
performed at regular intervals.
Always have the Service Booklet with you
when you take the vehicle to your autho-
rized Mercedes-Benz Light Truck Center
for service. The service advisor will record
each service in the booklet for you.Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz Cus-
tomer Assistance Representatives
24 hours a day, 365 days a year.
Roadside Assistance will be provided in ac-
cordance with standard program guide-
lines which include providing service to the vehicle up to a reasonable distance from a
paved roadway. We will make every effort
to assist in a breakdown situation, howev-
er, the accessibility of your vehicle will be
determined by our authorized Mer-
cedes-Benz Light Truck Center technician
or the tow service provider on a
case-by-case basis and may be a factor in
our ability to respond.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician
and tow service provider.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure in your glove box.
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MER-Cedes, or Customer Ser-
vice (in Canada) at 1-800-387-0100. It is in
your own interest that we can contact you
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance Cen-
ter (in the USA) at 1-800-FOR-MERCedes,
or Customer Service (in Canada) at
1-800-387-0100.

13 Introduction
Operator’s Manual
Operating your vehicle outside the USA or Canada
If you plan to operate your vehicle in for-
eign countries, please be aware that:

Service facilities or replacement parts
may not be readily available,


unleaded gasoline for vehicles with cat-
alytic converters may not be available;
the use of leaded fuels will damage the
catalysts,


gasoline may have a considerably low-
er octane rating, and improper fuel can
cause engine damage.