2003 MERCEDES-BENZ E500 cell phone

69 Safety and Security
Occupant safety
Installation of infant and child restraint
systems
This vehicle is equipped with tether an-
chorages for a top tether strap at each of
the rear seating positions.Not foldable rear seat backrest
Vehicles without foldable rear seat back-
rests
Remove cover1 from anchorage ring.

Guide tether strap between head re-
straints.

Securely fasten the hook2 to the an-
chorage ring3.Foldable rear seat backrest*
Vehicles with foldable rear seat backrests
Fold rear seat backrest slightly for-
ward.

Guide tether strap between head re-
straints.

Securely fasten the hook2 to the an-
chorage ring3.

Swing rear seat backrest to the rear un-
til it engages.

Check the rear seat backrest to be
locked in its upright position
(page 302).
Warning!
G
Do not place powered-on laptops, cell
phones and like electronic devices on the
front passenger seat. Signals from such de-
vices may interfere with the BabySmart
TM
system. Such signal interference may cause
the PASSENGER AIRBAG OFF indicator lamp
not to come on during self-test or be contin-
uously lit, indicating that the system is not
functioning.
iFor safety, make sure that the hook2
has attached to the ring3 beyond the
safety catch.

90 Controls in detailLocking and unlocking
Important notes on using KEYLESS-GO

You can also use the SmartKey with
KEYLESS-GO like a normal key
(page 86).


You can combine KEYLESS-GO func-
tions with normal key functions (e.g.
unlocking with KEYLESS-GO and lock-
ing with the remote control).


Always carry the SmartKey with
KEYLESS-GO with you.


Never store the SmartKey with
KEYLESS-GO together with:

Electronic items such as a cellular
phone or another SmartKey with
KEYLESS-GO


Metallic objects such as coins or
metal foil
Doing so could impair the function of
the KEYLESS-GO system.


To lock or unlock the vehicle, the key
must be located outside the vehicle
within approximately 3 ft. (1 m) of a
door or the trunk.


In order to start the engine with the
SmartKey with KEYLESS-GO:

The SmartKey with KEYLESS-GO
must be located in the vehicle.


All the doors must be closed.


If you have started the engine with the
KEYLESS-GO start/stop button, you
can only turn it off again with this but-
ton, even if you have put the key in the
starter switch in the meantime.


This does not apply if, after starting, the
selector lever is still in positionP. The
SmartKey will then have priority over
the KEYLESS-GO function and the vehi-
cle’s electrical system will operate ac-
cording to the position of the key in the
starter switch, even stopping the en-
gine.


If the SmartKey with KEYLESS-GO is
positioned farther away from the vehi-
cle (e.g. inside clothing or briefcase)
and can no longer be recognized by the
Warning!
G
When leaving the vehicle always remove the
key from the starter switch, take the Smart-
Key with KEYLESS-GO (if so equipped) with
you and lock the vehicle. Do not leave chil-
dren unattended in the vehicle, or with ac-
cess to an unlocked vehicle. Unsupervised
use of vehicle equipment may cause serious
personal injury.!To prevent possible malfunction, avoid
exposing the SmartKey with
KEYLESS-GO to high levels of electro-
magnetic radiation.

147 Controls in detail
Control system
Resetting fuel consumption statistics
Press buttonÿ orè repeatedly
until you see the first function of the
Trip computer menu.

Press buttonj ork repeatedly
until you see the reading that you want
to reset in the display.

Press and hold the reset knob in the in-
strument cluster (
page 22) until the
value is reset to
0.Call up range (distance to empty)

Press buttonÿ orè repeatedly
until you see the first function of the
Trip computer menu.

Press buttonj ork repeatedly
until you see this message in the dis-
play:
Range:
In the display you will see the calculat-
ed range based on the current fuel tank
level.
TEL menu*Warning!
G
A driver’s attention to the road must always
be his/her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call. If you choose to use the tele-
phone while driving, please use the
hands-free device and only use the tele-
phone when road and traffic conditions per-
mit.
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of approximately
44 feet (approximately 13.5 m) every sec-
ond.

234 Controls in detailUseful features
You can take and place telephone calls us-
ing theí andì buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(page 121).
See separate operating manual for instruc-
tions on how to use the telephone.
Tele Aid*
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road and
traffic conditions permit. Some jurisdictions
prohibit the driver from using a cellular tele-
phone while driving a vehicle.
Only operate the COMAND* (Cockpit Man-
agement and Data System)
1 if road and traf-
fic conditions permit.
1Observe all legal requirements.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approx. 44 feet (ap-
proximately 13.5 m) every second.Warning!
G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle. Whether or not prohibited by law, for
safety reasons, the driver should not use the
cellular telephone while the vehicle is in mo-
tion.
Stop the vehicle in a safe location before an-
swering or placing a call.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning the
key in the starter switch to position2
and the message
Tele Aid – not ac-
tivated
will be shown in the multifunc-
tion display for approx. 10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).

237 Controls in detail
Useful features
The Tele Aid system is available if:

it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
terInitiating an emergency call manually
1SOS button

Press SOS button1 briefly.
The indicator lamp in SOS button1 will
flash until the emergency call is con-
cluded.

Wait for a voice connection to the Re-
sponse Center.

Close cover after the emergency call is
concluded.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the multifunction
display for approx. 10 seconds.
Should this occur, assistance must be sum-
moned by other means.

239 Controls in detail
Useful features
Information button¡
Located below the center armrest cover is
the Information button¡.
Press and hold the button for more
than 2 seconds.
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-lished. When a voice connection is estab-
lished, the audio system is muted and the
message
TELE AID – INFO CALL ACTIVE

appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp in the Roadside As-
sistance button• remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position2 (together with the SOS but-
ton and the Information button¡).
See system self-check (
page 235)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
ROADSIDE ASSISTANCE –
CALL FAILED
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the ìbutton on the
multifunction steering wheel.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
starter switch to position2 (together
with the SOS button and the Roadside
Assistance button•).

240 Controls in detailUseful features
Upgrade signals
The Tele Aid system processes calls using
the following priority:

Automatic emergency – First priority


Manual emergency – Second priority


Roadside assistance – Third priority


Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND* system operation will
resume. See system self-check (
page 235)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the ìbutton on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your authorized Mercedes-Benz Center
and have the system checked or con-
tact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.

241 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and the
reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttonì on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use, and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the CO-
MAND* display to indicate that a
Tele Aid call is in progress.