2003 MERCEDES-BENZ E500 stop start

304 Practical hintsWhat to do if …#
Undervoltage
Switch off
consumers
The battery has insufficient voltage.

Turn off unnecessary electrical con-
sumers.
–
Battery/Alternator
Visit workshop!
The battery was charged with a battery
charger or jump started.
The battery is no longer charging. Possible
causes:

Alternator malfunctioning


Broken poly-V-belt
Do not forget that the brake system re-
quires electrical energy and may be operat-
ing with restricted capability. Considerably
greater brake pedal force is required and
the stopping distance is increased.

Have the battery checked at a ser-
vice station.

Stop immediately and check the
poly-V-belt.
If it is broken:
Do not continue to drive. Notify
an authorized Mercedes-Benz
Center.
If it is in order:

Drive immediately to the nearest
authorized Mercedes-Benz Cen-
ter. Adjust driving to be consis-
tent with reduced braking
responsiveness.
Display
Possible cause
Suggested solution

305 Practical hints
What to do if …
2
Brake wear
Visit workshop!
The brake pads have reached their wear
limit.

Brake pad thickness must be visually
inspected at the intervals specified in
the Service Booklet.

Have the brake pads replaced as
soon as possible.
T
Brake malfunction
Stop vehicle
The SBC brake system is in the limp-home
(emergency operation) mode. Consider-
ably greater brake pedal force is required
and the stopping distance is increased.
Do not exceed a speed of 55 mph
(90 km/h).

Do not drive any further.

Significantly greater force must be
applied to the brake pedal.

Call for roadside assistance.
Except Canada:;Canada only:3
Reduced braking effect
Start engine!
Increased braking dis-
tance
Start engine!
The battery has insufficient voltage and
cannot supply sufficient power to the SBC
brake system.

Start the engine.
The message disappears when suffi-
cient voltage is available
Display
Possible cause
Suggested solution

309 Practical hints
What to do if …
Display
Possible cause
Suggested solution
F
Key
Check battery!
The batteries in the KEYLESS-GO*
key are discharged.

Change the batteries (
page 328).
Key
not recognized!
The KEYLESS-GO* key is not recog-
nized while the engine is running be-
cause

the card is not in the vehicle


there is strong radio-frequency
interference

Stop the vehicle as soon as it is safe to do
so.

Search for the card or continue to operate
the vehicle with the key.
Otherwise the vehicle cannot be centrally
locked nor can the engine be started again
after the engine is stopped.
The KEYLESS-GO* key is momen-
tarily not recognized.

Change the position of the card in the vehi-
cle.

Operate the vehicle with the key if neces-
sary.
ì
Function
Not available!
This display appears if button ì
or í on the multifunction steer-
ing wheel is pressed and the vehicle
is not equipped with a telephone.

312 Practical hintsWhat to do if …Display
Possible cause
Suggested solution
Ï
Coolant
Stop, engine off!
The coolant is too hot.
The poly-V-belt could be broken.

Stop the vehicle.

Only start the engine again after the mes-
sage disappears. You could otherwise dam-
age the engine.

Stop immediately and check the
poly-V-belt.
If it is broken, do not drive any further.
Notify an authorized Mercedes-Benz
Center.
If it is in order, drive immediately to the
nearest authorized Mercedes-Benz Cen-
ter.
Warning!
G
Driving when your engine is badly overheat-
ed can cause some fluids which may have
leaked into the engine compartment to
catch fire. You could be seriously burned.
Steam from an overheated engine can cause
serious burns and can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Turn off the engine, get out of the vehicle
and do not stand near the vehicle until it
cools down. The engine should not be oper-
ated with the coolant temperature above
266°F (130°C). Doing so may cause serious
engine damage which is not covered by the
Mercedes-Benz Limited Warranty.

315 Practical hints
What to do if …
Display
Possible cause
Suggested solution
.
Turn sig.
right
mirror
The right turn signal in the side mir-
ror is malfunctioning. This message
will only appear if all light emitting
diodes have stopped working.

Have the LEDs replaced as soon as possi-
ble.
Turn sig. front left
Back-up light on!

The left front turn signal lamp is mal-
functioning. A backup bulb is being
used.

Replace the bulb as soon as possible.
Turn sig. front right
Back-up light on!

The right front turn signal lamp is
malfunctioning. A backup bulb is be-
ing used.

Replace the bulb as soon as possible.
Brake light
Visit workshop!
Stop lamp illumination is delayed or
lamp is permanently on.

Visit an authorized Mercedes-Benz Center
as soon as possible.
Turn off lamps!
Lamps have been turned on al-
though the key in the starter switch
is in position 0.

Visit an authorized Mercedes-Benz Center
as soon as possible.
Brake light, left
The left brake lamp is malfunction-
ing. A backup bulb is being used.

Visit an authorized Mercedes-Benz Center
as soon as possible.
Brake light, right
The right brake lamp is malfunction-
ing. A backup bulb is being used.

Visit an authorized Mercedes-Benz Center
as soon as possible.

327 Practical hints
Unlocking/locking in an emergency
Unlocking/locking in an emergency
Unlocking the vehicle
In case of a malfunction in the central lock-
ing system, you can unlock the trunk sepa-
rately (
page 88).
Unlocking the driver’s door
If you are unable to unlock the driver’s
door using the SmartKey, open the door
using the mechanical key.
1Mechanical key locking tab
2Mechanical key

Move locking tab1 in the direction of
the arrow and slide mechanical key2
out of the housing.
3Unlocking
4Locking

Unlock the door with the mechanical
key. To do so, push the mechanical key
in the lock until it stops and turn it to
the left4.
iUnlocking your vehicle with the me-
chanical key will trigger the anti-theft
alarm system. To cancel the alarm, do
one of the following:

Press button Œor ‹on the
SmartKey.


Insert the key in the starter switch.

349 Practical hints
Towing the vehicle
Warning!
G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:

the engine will not run


there is a malfunction in the SBC brake
system


there is a malfunction in the power sup-
ply or in the vehicle’s electrical system
as that will be necessary to adequately con-
trol the towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make certain that the key is in
starter switch position2.
If the key is left in the starter switch
position0 for an extended period of time, it
can no longer be turned in the switch. In this
case, the steering is locked. To unlock, re-
move key from starter switch and reinsert.
iTo signal turns while being towed with
the hazard warning flasher in use, turn
key in starter switch to position2 and
activate the combination switch for the
left or right turn signal in the usual
manner – only the selected turn signal
will operate.
Upon canceling the turn signal, the haz-
ard warning flasher will operate again.
Warning!
G
The brake system requires electrical power
to operate.
A malfunction in the vehicle’s power supply
or electrical system may impair brake sys-
tem operation and switch it into its
limp-home (emergency operation) mode. To
brake, the driver must then apply signifi-
cantly greater brake pedal pressure and de-
press the pedal much further to obtain the
expected braking effect. If necessary, apply
full pressure to the brake pedal. Brakes are
only applied to the front wheels. Stopping
distance is increased! Adapt your driving
style accordingly. SBC brake system
(page 77).
With the engine not running, there is no
power assistance for the steering system. In
this case, it is important to keep in mind that
a considerably higher degree of effort is nec-
essary to steer the vehicle. Adapt your driv-
ing accordingly.

350 Practical hintsTowing the vehicle
Installing towing eye bolt
Front of vehicle
1Cover on right side of front bumperTo remove cover:

Press mark on cover in direction of ar-
row.

Lift cover off to reveal threaded hole for
towing eye bolt.
The towing eye bolt is supplied with the
tool kit (located in the storage compart-
ment under the trunk floor).

Screw towing eye bolt in to its stop and
tighten with lug wrench.
To reinstall cover:

Fit cover and snap into place.
!When towing the vehicle with all wheels
on the ground, please note the follow-
ing:
With the automatic central locking acti-
vated and the key in starter switch
position2, or KEYLESS-GO* start/stop
button (if so equipped) in position2,
the vehicle doors lock if the left front
wheel as well as the right rear wheel
are turning at vehicle speeds of approx.
9 mph (15 km / h) or more.
To prevent the vehicle door locks from
locking, deactivate the automatic cen-
tral locking (
page 99).
Towing of the vehicle should only be
done using the properly installed tow-
ing eye bolt. Never attach tow cable,
tow rope or tow rod to the vehicle chas-
sis, frame or suspension parts.
iThe selector lever will remain locked in
positionP and the key will not turn in
the starter switch if the battery is dis-
connected or discharged. See notes on
the battery (
page 343) or on jump
starting (
page 346).