2003 MERCEDES-BENZ E320 WAGON maintenance

3 Contents
DrivingControl and operation of radio
transmitters ............................... 186
The first 1 000 miles
(1 500 km) ................................. 187
Maintenance ................................... 187
Tele Aid ........................................... 188
Catalytic converter ........................ 198
Emission control ............................ 199
Steering lock ...................................200
Starting and turning off
the engine ..................................202
Automatic transmission ...............203
Parking brake ................................. 212
Driving instructions ...................... 213
Drive sensibly - Save Fuel ......... 213
Drinking and Driving ................ 213
Pedals ........................................... 213
Power assistance ........................ 214
Brakes .......................................... 214
Driving off ................................... 215
Parking ........................................ 216
Tires ............................................. 216Snow chains ................................ 219
Winter driving instructions ...... 219
Block heater ................................ 221
Standing water ........................... 221
Passenger compartment ........... 221
Traveling abroad ........................ 221
Cruise control ................................ 222
Brake assist system (BAS) ............ 225
Antilock brake system (ABS) ....... 227
Four wheel electronic traction
system (4MATIC) ...................... 229
Electronic stability
program (ESP) ........................... 230
Parking assist (Parktronic) .......... 234
What you should know at the gas
station ......................................... 239
Check regularly and before
a long trip .................................. 241
Instrument cluster displayMalfunction and indicator lamps in
the instrument cluster ............. 244
On-board diagnostic system ..... 244Check engine malfunction
indicator lamp .............................244
Brake warning lamp ..................245
Supplemental restraint system
(SRS) indicator lamp ..................246
Fuel reserve and fuel cap
placement warning ....................246
Electronic stability program (ESP)
— warning lamp ..........................247
BAS / ESP malfunction indicator
lamp ..............................................247
ABS malfunction indicator
lamp ..............................................248
Seat belt warning lamp .............248
Malfunction and indicator lamp in
the center console .....................249
AIRBAG OFF indicator lamp .....249
Malfunction and warning messages
in the multifunction display ...250
DISPLAY DEFECTIVE ................ 251
BATTERY / ALTERNATOR .........252
ABS-SYSTEM ...............................253
BRAKE ASSIST ...........................253
BRAKE LINING WEAR ..............254

9 IntroductionImportant notice for California retail buyers and lessees of Mercedes-Benz automobiles
Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease
price, if Mercedes-Benz USA, LLC and / or its authorized repair or service facilities fail to fix one ore more substantial
defects or malfunctions in the vehicle that are covered by its express warranty after a reasonable number of repair
attempts. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles on
the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail
buyer or lessee if one or more of the following occurs: (1) the same substantial defect or malfunction results in a
condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has
been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the
need for its repair, (2) the same substantial defect or malfunction of a less serious nature than category (1) has been
subject to repair four or more times and you have directly notified us in writing of the need for its repair, or (3) the
vehicle is out of service by reason of repair of the same or different substantial defects or malfunctions for a
cumulative total of more than 30 calender days. Written notification should be sent to us, not a dealer, at Mercedes-
Benz USA, LLC, Customer Assistance Center, One Mercedes Drive, Montvale, NJ 07645-0350.
Maintenance
The Service Booklet describes all the necessary maintenance work which should be performed at regular intervals.
Always have the Service Booklet with you when you take the vehicle to your authorized Mercedes-Benz Center for
service. The service advisor will record each service in the booklet for you.

109 Multifunction steering wheel, multifunction display
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Should any malfunctions be stored while driving, they
will reappear in the display (2) when the electronic key
is in steering lock position 0 or removed from the
steering lock.
Specific malfunctions can be recalled by pressing
buttonJ. Each malfunction or warning message must
be acknowledged by pressing buttonJ. Once all
messages are cancelled the odometer display should
reappear.
Pressing theJbutton in the instrument cluster
immediately switches to the next malfunction message.
The malfunction message memory will be cleared when
the electronic key is turned in the steering lock to
position 1 or 2. Should subsequent malfunctions occur,
they will be displayed in the malfunction message
memory.
Pressing the è or ÿ button displays the next or
previous system.Important!
Malfunctions and warning messages are only indicated
for certain systems and displayed to a low level of detail.
The malfunction and warning messages are simply a
reminder with respect to the operation of certain
systems and do not replace the driver’s responsibility to
maintain the vehicle’s operating safety by having all
required maintenance and safety checks performed on
the vehicle and by bringing the vehicle to an authorized
Mercedes-Benz Center to address the malfunction and
warning messages. See page 250.

185 Contents – Driving
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
DrivingControl and operation of radio
transmitters ............................... 186
The first 1 000 miles
(1 500 km) ................................. 187
Maintenance ................................... 187
Tele Aid ........................................... 188
Catalytic converter ........................ 198
Emission control ............................ 199
Steering lock ...................................200
Starting and turning off
the engine ..................................202
Automatic transmission ...............203
Parking brake ................................. 212Driving instructions .......................213
Drive sensibly - Save Fuel .........213
Drinking and Driving ................213
Pedals ...........................................213
Power assistance .........................214
Brakes ...........................................214
Driving off ....................................215
Parking ......................................... 216
Tires .............................................. 216
Snow chains ................................ 219
Winter driving instructions ...... 219
Block heater ................................ 221
Standing water ........................... 221
Passenger compartment ........... 221
Traveling abroad ........................ 221Cruise control .................................222
Brake assist system (BAS) ............225
Antilock brake system (ABS) .......227
Four wheel electronic traction
system (4MATIC) ......................229
Electronic stability
program (ESP) ...........................230
Parking assist (Parktronic) ..........234
What you should know at the
gas station ..................................239
Check regularly and before
a long trip ................................... 241

187 The first 1 000 miles
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index The first 1 000 miles (1 500 km)
The more cautiously you treat your vehicle during the
break-in period, the more satisfied you will be with its
performance later on. Therefore, drive your vehicle
during the first 1 000 miles (1 500 km) at moderate
vehicle and engine speeds.
During this period, avoid heavy loads (full throttle
driving) and excessive engine speeds.
Avoid accelerating by kickdown. It is not recommended
to brake the vehicle by manually shifting to a lower gear.
We recommend that you select positions “3”, “2” or “1”
only at moderate speeds (for hill driving).
After 1 000 miles (1 500 km) speeds may be gradually
increased to the permissible maximum.Maintenance
We strongly recommend that you have your vehicle
serviced by your authorized Mercedes-Benz Center, in
accordance with the Service Booklet at the times called
for by the FSS.
Failure to have the vehicle maintained in accordance
with the Service Booklet at the designated times /
mileage may result in vehicle damage not covered by
the Mercedes-Benz Limited Warranty.
For information on the Flexible service system (FSS),
see page 114.

198 Catalytic converter
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Catalytic converter
Your Mercedes-Benz is equipped with monolithic type
catalytic converters, an important element in
conjunction with the oxygen sensors to achieve
substantial control of the pollutants in the exhaust
emissions. Keep your vehicle in proper operating
condition by following our recommended maintenance
instructions as outlined in your Service Booklet.
Caution!
To prevent damage to the catalytic converters, use only
premium unleaded gasoline in this vehicle.
Any noticeable irregularities in engine operation should
be repaired promptly. Otherwise, excessive unburned
fuel may reach the catalytic converter causing it to
overheat, which could start a fire.
Wa r n i n g !
As with any vehicle, do not idle, park or operate
this vehicle in areas where combustible materials
such as grass, hay or leaves can come into contact
with the hot exhaust system, as these materials
could be ignited and cause a vehicle fire.

213 Driving instructions
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Driving instructions
Drive sensibly - Save Fuel
Fuel consumption, to a great extent, depends on driving
habits and operating conditions.
To save fuel you should:
•keep tires at the recommended inflation pressures,
•remove unnecessary loads,
•remove roof rack when not in use,
•allow engine to warm up under low load use,
•avoid frequent acceleration and deceleration,
•have all maintenance work performed at regular
intervals by an authorized Mercedes-Benz Center.
Fuel consumption is also increased by driving in cold
weather, in stop-and-go traffic, on short trips and in hilly
country.Drinking and Driving
Ped al s
Wa r n i n g !
Drinking and driving and/or taking drugs and
driving can be a very dangerous combination. Even
a small amount of alcohol or drugs can affect your
reflexes, perceptions and judgement.The possibility of a serious or even fatal accident is
sharply increased when you drink or take drugs
and drive.Please don‘t drink and driver take drugs or allow
anyone to drive after drinking or taking drugs.Wa r n i n g !
Keep driver‘s foot area clear at all times. Objects
stored in this area may impair pedal movement.

322 Technical data
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index
Spare parts service
All authorized Mercedes-Benz Centers maintain a stock
of original spare parts required for maintenance and
repair work. In addition, strategically located parts
distribution centers provide quick and reliable parts
service.
More than 300 000 different spare parts, for
Mercedes-Benz models, are available.
Mercedes-Benz original spare parts are subjected to
stringent quality inspections. Each part has been
specifically developed, manufactured or selected for and
adapted to Mercedes-Benz vehicles.
Therefore, Mercedes-Benz original spare parts should
be installed.
Important!
The use of non-genuine parts and accessories not
authorized by Mercedes-Benz could damage the vehicle
which damage is not covered by the Mercedes-Benz
Limited Warranty or compromise its durability or safety.Warranty coverage
Your vehicle is covered under the terms of the
“warranties” printed in the Service and Warranty
Information booklet and your authorized
Mercedes-Benz Center will exchange or repair any
defective parts originally installed on the vehicle in
accordance with the terms of the following warranties:
1. New vehicle limited warranty
2. Emission system warranty
3. Emission performance warranty
4. California, Maine, Massachusetts and Vermont
emission control systems warranty
Replacement parts and accessories are covered by the
Mercedes-Benz Spare Parts and Accessories warranties,
copies of which are available at any Mercedes-Benz
Center.
Loss of Service and Warranty Information booklet
Should you lose your Service and Warranty Information
booklet, have your authorized Mercedes-Benz Center
arrange for a replacement. It will be mailed to you.