2003 MERCEDES-BENZ E320 air

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting safety defects ................ 18
At a glance.......................................... 19
Cockpit ................................................. 20
Instrument cluster ................................ 22
Multifunction steering wheel ................ 24
Center console ..................................... 25
Upper part ...................................... 25
Lower part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28Getting started................................... 29
Unlocking ............................................. 30
Unlocking with the SmartKey.......... 30
Unlocking with KEYLESS-GO* ......... 32
Adjusting .............................................. 34
Seats............................................... 34
Steering wheel ................................ 37
Mirrors ............................................ 38
Driving .................................................. 40
Fastening the seat belts.................. 40
Starting the engine ......................... 43
Switching on headlamps ................. 46
Turn signals and high beam ............ 46
Windshield wipers ........................... 47Problems while driving.................... 48
Parking and locking .............................. 50
Parking brake ................................. 50
Switching off headlamps................. 51
Turning off the engine ..................... 51
Safety and Security........................... 55
Occupant safety ................................... 56
Airbags ........................................... 57
Seat belts ....................................... 61
Children in the vehicle .................... 65
Blocking of rear door window
operation ........................................ 71
Panic alarm .......................................... 72
Activating........................................ 72
Deactivating.................................... 72
Driving safety systems ......................... 73
ABS ................................................. 73
BAS ................................................. 74
ESP ................................................. 75
The SBC brake system .................... 77
Anti-theft systems ................................ 81
Immobilizer ..................................... 81
Anti-theft alarm system .................. 82
Tow-away alarm .............................. 82

ContentsControls in detail............................... 85
Locking and unlocking ......................... 86
Keys ............................................... 86
SmartKey with KEYLESS-GO*......... 89
Opening the doors from the inside . 93
Opening the trunk from the inside.. 94
Opening the trunk .......................... 96
Closing the trunk ............................ 96
Trunk lid emergency release .......... 97
Separately locking the trunk .......... 98
Separately unlocking the trunk ...... 99
Automatic central locking .............. 99
Locking and unlocking from
the inside ..................................... 100
Seats.................................................. 102
Easy-entry/exit feature* .............. 102
Head restraints............................. 103
Multicontour seat* ....................... 104
Dynamic driving seat* .................. 105
Heated seats* .............................. 107
Seat ventilation* .......................... 108
Memory function................................ 109
Storing positions into memory ..... 110
Recalling positions from memory . 110
Storing parking position ............... 111Lighting.............................................. 112
Exterior lamp switch..................... 112
Combination switch ..................... 115
Hazard warning flasher ................ 115
Interior lighting............................. 116
Door entry lamps ......................... 117
Trunk lamp ................................... 117
Instrument cluster ............................. 118
Instrument cluster illumination .... 118
Coolant temperature display ........ 119
Trip odometer .............................. 119
Tachometer .................................. 120
Outside temperature indicator ..... 120
Control system .................................. 121
Multifunction display .................... 121
Multifunction steering wheel ........ 122
Menus .......................................... 124
Standard display menu ................ 126
AUDIO menu ................................ 126
NAVI* ........................................... 128
Distronic* menu........................... 128
Malfunction memory menu .......... 129
Settings menu .............................. 130
Trip computer menu ..................... 145
TEL menu* ................................... 147
Automatic transmission ..................... 151One-touch gearshifting ................ 152
Gear ranges ................................. 153
Gear selector lever position ......... 154
Program mode selector switch .... 155
Accelerator position ..................... 156
Emergency operation
(Limp home mode) ....................... 156
Good visibility .................................... 157
Rear view mirror .......................... 157
Headlamp cleaning system* ........ 158
Sun visors .................................... 158
Rear window sunshade* .............. 160
Roller sunblind* in the rear doors 161
Climate control .................................. 162
Setting the temperature............... 165
Adjusting air distribution .............. 166
Adjusting air volume .................... 166
Defrosting .................................... 167
Air recirculation mode.................. 167
Rear window defroster ................. 169
Deactivating the climate
control system ............................. 170
Air conditioner ............................. 170
Residual heat and ventilation* ..... 171
Automatic climate control* ............... 172
Setting the temperature............... 176

Contents
Adjusting air distribution .............. 177
Adjusting air volume .................... 177
Defrosting .................................... 178
Air recirculation mode.................. 178
Charcoal filter .............................. 180
Rear window defroster ................. 180
Air conditioner ............................. 181
Residual heat and ventilation ....... 182
Rear air conditioning .................... 182
Power windows.................................. 184
Opening and closing the windows 184
Synchronizing power windows ..... 186
Sliding/pop-up roof* ......................... 187
Opening and closing the slid-
ing/pop-up roof* ......................... 187
Synchronizing the
sliding/pop-up roof ...................... 189
Panorama sliding/pop-up roof*......... 190
Panorama sliding/pop-up roof* ... 190
Solar panel* ................................. 193
Driving systems ................................. 194
Cruise control .............................. 194
Distronic* .................................... 197
AIRMATIC DC (Dual Control)* ...... 209
PARKTRONIC system* ................. 212
Loading.............................................. 216Roof rack ...................................... 216
Ski sack* ...................................... 216
Split rear bench seat*................... 219
Folding front passenger seat* ...... 222
Expanding the cargo area* ........... 223
Loading instructions ..................... 224
Cargo tie-down rings ..................... 225
Useful features ................................... 226
Interior storage spaces ................. 226
Ashtrays........................................ 231
Cigarette lighter ............................ 232
12-V socket* ................................ 232
Heated steering wheel* ................ 233
Telephone* ................................... 233
Tele Aid* ....................................... 234
Garage door opener ...................... 243
Operation.......................................... 247
The first 1000 miles (1500km) ........... 248
Driving instructions ............................ 249
Drive sensibly – save fuel.............. 249
Drinking and driving ...................... 249
Pedals ........................................... 249
Power assistance .......................... 250
Brakes........................................... 250Driving off ..................................... 252
Parking ......................................... 252
Tires.............................................. 252
Aquaplaning .................................. 253
Tire traction .................................. 253
Tire speed rating ........................... 254
Winter driving instructions ............ 254
Standing water ............................. 255
Passenger compartment............... 255
Traveling abroad ........................... 255
Control and operation of radio
transmitter.................................... 256
Catalytic converter ....................... 256
Emission control ........................... 257
Coolant temperature .................... 258
At the gas station ............................... 259
Check regularly and before
a long trip ..................................... 260
Engine compartment .......................... 261
Hood ............................................. 261
Engine oil ...................................... 262
Transmission fluid level ................ 264
Coolant level ................................. 264
Battery .......................................... 266
Windshield washer system and
headlamp cleaning system* ......... 267

Contents
Technical data................................. 355
Spare parts service ............................ 356
Warranty coverage............................. 357
Loss of Service and Warranty
Information Booklet ..................... 357
Identification labels ........................... 358
Layout of poly-V-belt drive ................. 359
E 320 / E 500 ............................... 359
Engine................................................ 360
Rims and tires.................................... 361
Same-sized tires........................... 361
Minispare wheel ........................... 362
Sport package .............................. 362
Electrical system ............................... 363
Main dimensions ............................... 364
Weights.............................................. 365Fuels, coolants, lubricants etc. ........... 366
Capacities ..................................... 366
Engine oils .................................... 368
Engine oil additives ....................... 368
Air conditioner refrigerant............. 368
Brake fluid..................................... 368
Premium unleaded gasoline .......... 369
Fuel requirements ......................... 369
Gasoline additives......................... 369
Coolants ....................................... 370
Windshield and headlamp washer
system .......................................... 372
Consumer information ........................ 373
Uniform tire quality grading .......... 373
Technical terms............................... 375Index................................................. 381

11 Introduction
Operator’s Manual
Important notice for California retail
buyers and lessees of Mercedes-Benz automobiles
Under California law you may be entitled to
a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA, LLC and / or its au-
thorized repair or service facilities fail to fix
one or more substantial defects or mal-
functions in the vehicle that are covered by
its express warranty after a reasonable
number of repair attempts. During the pe-
riod of 18 months from original delivery of
the vehicle or the accumulation of
18 000 miles (approx. 29 000 km) on the
odometer of the vehicle, whichever occurs
first, a reasonable number of repair at-
tempts is presumed for a retail buyer or
lessee if one or more of the following oc-
curs: (1) the same substantial defect or mal-
function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that de-
fect or malfunction has been subject to
repair two or more times, and you have
directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair,
(2) the same substantial defect or mal-
function of a less serious nature than
category (1) has been subject to repair
four or more times and you have direct-
ly notified us in writing of the need for
its repair, or(3) the vehicle is out of service by reason
of repair of the same or different sub-
stantial defects or malfunctions for a
cumulative total of more than
30 calender days. Written notification
should be sent to us, not a dealer, at
Mercedes-Benz USA, LLC, Customer
Assistance Center, One Mercedes
Drive, Montvale, NJ 07645-0350.

16 IntroductionOperating safety
Operating safety
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information
and rules:

the safety precautions in this manual


the "Technical data" section in this
manual


traffic rules and regulations


motor vehicle laws and safety stan-
dards
Warning!
G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are in-
terconnected, any modification made may
produce an undesired effect on other sys-
tems.
Electronic system malfunctions could seri-
ously impair the operating safety of your ve-
hicle.
Ensure that any repairs or modifications to
electronic components are carried out by an
authorized Mercedes-Benz Center.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore nev-
er turn off the engine while driving.

25 At a glance
Center console
Center console
Upper part
Item
Page
1
Automatic climate control*
172
2
Audio system, see sepa-
rate operating instructions
3
Seat heater*, front passen-
ger side
107
4
Rear window sunshade*
160
5
Central locking switch
100
6
Opening/closing button
for storage tray or CD
changer*, see separate op-
erating instructions
227
7
Rear seat head restraints
switch, folding down
104
Item
Page
8
Electronic Stability Pro-
gram (ESP) control switch
76
9
Seat heater*, driver’s side
107
10
Hazard warning flasher
switch
115
11
PASSENGER AIRBAG OFF
warning lamp
67

34 Getting startedAdjusting
AdjustingSeatsWarning!
G
All seat, head restraint, steering wheel, and
rear view mirror adjustments, as well as fas-
tening of seat belts, must be done before
the vehicle is put into motion.Warning!
G
Do not adjust the driver’s seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never ride in a moving vehicle with the seat
back reclined. Sitting in an excessively re-
clined position can be dangerous. You could
slide under the seat belt in a collision. If you
slide under it, the belt would apply force at
the abdomen or neck. That could cause se-
rious or fatal injuries. The seat back and seat
belts provide the best restraint when the
wearer is in an upright position and belts are
properly positioned on the body.
Your seat must be adjusted so that you can
correctly fasten your seat belt (
page 40).
Never place hands under the seat or near
any moving parts while a seat is being ad-
justed.
Warning!
G
When leaving the vehicle always remove the
key from the starter switch, take the Smart-
Key with KEYLESS-GO* (if so equipped) with
you, and lock your vehicle.
The power seats can also be operated with
the driver’s or passenger door open. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause serious personal injury.
Warning!
G
Children 12 years old and under must never
ride in the front seat, except in a
Mercedes-Benz authorized BabySmart
TM
compatible child seat, which operates with
the BabySmart
TM system installed in the ve-
hicle to deactivate the passenger front air-
bag when it is properly installed. Otherwise
they will be struck by the airbag when it in-
flates in a crash. If this happens, serious or
fatal injury will result.
According to accident statistics, children
are safer when properly restrained in the
rear seating positions than in the front seat-
ing positions. Infants and small children
must ride in back seats and be seated in an
appropriate infant or child restraint system,
which is properly secured with the vehicle’s
seat belt, fully in accordance with the child
seat manufacturer’s instructions.