2003 MERCEDES-BENZ E320 Rpt

241 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and the
reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttonì on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use, and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the CO-
MAND* display to indicate that a
Tele Aid call is in progress.

368 Technical dataFuels, coolants, lubricants etc.Engine oils
Engine oils are specifically tested for their
suitability in our engines. Therefore, use
only engine oils recommended by
Mercedes-Benz. Information on recom-
mended brands is available in the Factory
Approved Service Products Pamphlet, or at
your authorized Mercedes-Benz Center.
Please follow FSS recommendations for
scheduled oil changes. Failure to do so
could result in engine damage not covered
by the Mercedes-Benz Limited Warranty.
Engine oil additives
Do not blend oil additives with engine oil.
They may be harmful to the engine opera-
tion.
Damage or malfunctions resulting from
blending oil additives are not covered by
the Mercedes-Benz Limited Warranty.Air conditioner refrigerant
R-134a (HFC) refrigerant and special PAG
lubricating oil is used in the air conditioner
system.
Never use R-12 (CFC) or mineral-based lu-
bricating oil. Otherwise damage to the
system will occur.
Brake fluid
During vehicle operation, the boiling point
of the brake fluid is continuously reduced
through the absorption of moisture from
the atmosphere. Under extremely strenu-
ous operating conditions, this moisture
content can lead to the formation of bub-
bles in the system, thus reducing the sys-
tem’s efficiency.
Therefore, the brake fluid must be re-
placed every two years, preferably in the
spring.
Only brake fluid approved by
Mercedes-Benz is recommended. Your au-
thorized Mercedes-Benz Center will pro-
vide you with additional information.

Service and Literature
Your authorized Mercedes-Benz Center has trained technicians and original Mercedes-Benz parts to service your vehicle properly. For
expert advice and quality service, see your authorized Mercedes-Benz Center.
If your are interested in obtaining service literature for your vehicle, please contact your authorized Mercedes-Benz Center. We con-
sider this the best way for you to obtain accurate information for your vehicle.
For further information you can find us on the Mercedes-Benz web-site www.mbusa.com or www.mercedes-benz.ca.
We reserve the right to modify the technical details of the vehicle as given in the data and illustrations of this Operator’s Manual. Re-
printing, translation and copying, even of excerpts, is not permitted without our prior authorization in writing.
Title illustration no. P00.01-2282-31
Press time 07 / 04 / 02
GSP / SIP
Printed in Germany
Warning
G
To help avoid personal injury, be extremely careful when performing any service work or repairs. Improper or incomplete service or the use of
incorrect or inappropriate parts or materials may damage the vehicle or its equipment, which may in turn result in personal injury.
If you have any question about carrying out some service, turn to the advice of an authorized Mercedes-Benz Center.