2003 MERCEDES-BENZ E320 remote control

242 Controls in detailUseful featuresThe Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:

Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.Info Services* (except Canada)
Info Services categories include news,
sports, stocks, weather and calendar re-
minders. Choices can be selected via
www.mbusa.com or by calling
1-800-For-MERCedes (1-800-367-6372).
To request Info Services:

Press the SVC button on the
COMAND* system.

Select
SEND NEW REQUEST FOR INFO
SERVICE.
NEW INFO SERVICE REQUEST TRANSMIT-
TED
will appear in the COMAND* dis-
play and call status messages will
appear in the multifunction display.
Once information is available, the mes-
sage NEW INFO RECEIVED! READ LATER
WHEN STOPPED?
will appear.

Select
YES
.

With the vehicle stopped in a safe loca-
tion, press SVC.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.

243 Controls in detail
Useful features

Select
View Info Service Of
mm.dd.yyyy hh:mm
.
Messages will be retained for
30 minutes once the ignition is
switched off.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
objects.
1Signal transmitter button
2Signal transmitter button
3Signal transmitter button
4Indicator lamp
Warning!
G
A driver’s attention to the road must always
be his/her primary focus when driving.
For your safety and the safety of others, we
recommend that you pull over to a safe loca-
tion and stop the vehicle before requesting
or receiving any info services.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of approximately
44 feet (approximately 13.5 m) every sec-
ond.
!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.Warning!
G
If the indicator lamp in the SOS button does
not illuminate during the system self-check
or remains illuminated afterwards, or if the
message
TELE AID – VISIT WORKSHOP!

appears in the multifunction display, the
system may not operate properly. Have the
system checked at the nearest authorized
Mercedes-Benz Center as soon as possible.

244 Controls in detailUseful features
Programming or reprogramming the in-
tegrated remote control
Turn key in the starter switch to
position1 or2.

Hold the end of the hand-held transmit-
ter of the device you wish to train
approximately 2 to 5 inches (5 cm to
12 cm) away from the surface of the in-
tegrated remote control located on the
inside rear view mirror, keeping the in-
dicator lamp in view.

Using both hands, simultaneously push
the hand-held transmitter button and
the desired integrated remote control
button. Do not release the buttons until
completing the next step.

The indicator lamp on the integrated
remote control will flash, first slowly
and then rapidly. The rapid flashing
lamp indicates successful program-
ming of the new frequency signal.

When the indicator lamp flashes rapid-
ly, release both buttons.
Warning!
G
When programming a garage door opener,
the door moves up or down.
When programming or operating the remote
control make sure there is no possibility of
anyone being harmed by the moving door.iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact your authorized
Mercedes-Benz Center, or call
Mercedes-Benz Customer Assistance
Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.
iFor operation in the USA only:
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.

245 Controls in detail
Useful features

To program the remaining two buttons,
repeat the above steps.
Rolling code programming
To train a garage door opener (or other roll-
ing code devices) with the rolling code fea-
ture, follow these instructions after
completing the "Programming" portion of
this text. (A second person may make the
following training procedures quicker and
easier.)

Locate training button on the garage
door opener motor head unit. Exact location and color of the button
m a y v a r y b y g a r a g e d o o r op e n e r b r a n d .
If there is difficulty locating the trans-
mitting button, refer to garage door
opener operator’s manual.

Press "training" button on the garage
door opener motor head unit.
The "training light" is activated.
You have 30 seconds time to initiate the
following step.

Firmly press and release the pro-
grammed integrated remote control
transmit button.

Press and release same button a sec-
ond time to complete the training pro-
cess.
Some garage door openers may require
you to do this procedure a third time to
complete the training.

Confirm the garage door operation by
pressing the programmed button on
the integrated remote control transmit-
ter. Canadian programming
During programming, your hand-held
transmitter may automatically stop trans-
mitting.

Continue to press and hold the inte-
grated remote control transmitter but-
ton (refer to steps two through four in
the "Programming" portion) while you
press and re-press ("cycle") your
hand-held transmitter every two sec-
onds until the frequency signal has
been learned.
Upon successful training, the indicator
lamp will flash slowly and then rapidly
after several seconds.
iIf, after several attempts, you do not
successfully program the integrated re-
mote control device to learn the signal
of the hand-held transmitter, the ga-
rage door opener could be equipped
with the "rolling code feature".

246 Controls in detailUseful featuresOperating the remote control
Turn key in starter switch to position1
or2.

Select and press the appropriate but-
ton to activate the remote controlled
device.
The integrated remote control trans-
mitter continues to send the signal as
long as the button is pressed – up to
20 seconds.Erasing the remote control memory

Turn key in starter switch to position1
or2.

Simultaneously hold down the left and
right side buttons for approximately
20 seconds, or until the indicator lamp
blinks rapidly.
The codes of all three channels are
erased.iIf you sell your vehicle, erase the codes
of all three channels.

259 Operation
At the gas station
At the gas station
The fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking/unlocking the vehicle with
the remote control or the SmartKey with
KEYLESS-GO* automatically locks/un-
locks the fuel filler flap.

Remove the key from the starter
switch.

Open the fuel filler flap by pushing at
the point indicated by the arrow.
The fuel filler flap springs open.

Turn the fuel cap to the left and hold on
to it until possible pressure is released.

Take off the cap and set it in the recess
on the fuel filler flap.
To prevent fuel vapors from escaping
into the open air, fully insert filler noz-
zle unit.

Only fill your tank until the filler nozzle
unit cuts out – do not top up or over-
fill.

Replace the fuel cap by turning it to the
right.
You will hear when the fuel cap is tight-
ened.

Close the fuel filler flap.
Warning!
G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious inju-
ry. Whenever you are around gasoline, avoid
inhaling fumes and skin contact, extinguish
all smoking materials. Never allow sparks,
flame or smoking materials near gasoline!
Warning!
G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas
discharge. This could cause the gas to spray
back out when removing the fuel pump noz-
zle, which could cause personal injury.

378 Technical termsMenu
The control system displays are ar-
ranged in menus. Each menu contains
a number of commands for particular
systems. In the Audio menu, for exam-
ple, you will find the commands
SELECT RADIO STATION or
OPERATE CD
PLAYER
. Using commands you can di-
rectly change the settings for your ve-
hicle.
MON
(M
otor O
ctane N
umber)
The Motor Octane Number for gasoline
as determined by a standardized meth-
od. It is an indication of a gasoline's
ability to resist undesired detonation
(knocking). The average of both the
MON (Motor Octane Number) and
->RON (Research Octane Number) is
posted at the pump, also known as
ANTI-KNOCK INDEX.Multifunction display
The display field in the instrument clus-
ter used to present information provid-
ed by the control system.
Multifunction steering wheel
Steering wheel with buttons for operat-
ing the control system.
Overspeed range
Engine speeds within the red marking
of the tachometer dial. Avoid this en-
gine speed range, as it may result in se-
rious engine damage that is not
covered by the Mercedes-Benz Limited
Warranty.
Poly-V-belt drive
Drives engine-components (alternator,
AC compressor, etc.) from the engine.Power train
Collective term designating all compo-
nents used to generate and transmit
motive power to the drive axles, includ-
ing:


Engine


Clutch/torque converter


Transmission


Transfer case*


Drive shaft


Axle shafts/axles
Program mode selector switch
Used to switch the automatic transmis-
sion between standard operationS and
winter operationW.
Remote Vehicle Diagnostics
Transmission of vehicle data and cur-
rent location to the Mercedes-Benz
Customer Assistance Center for sub-
scribers to the Tele Aid service.

386 IndexDoors
Message in display 323
Opening from inside vehicle 93
Opening from outside 87, 91
Downhill driving
Cruise control 195
Downshifting 152
Driving
General instructions 40
Problems 48
Safety systems 73
With Distronic* 206
Driving hints
SBC brake system 79
Driving safety systems
ABS 73
BAS 74
ESP 75, 376
SBC brake system 77
Driving systems 194
AIRMATIC DC 209
Cruise control 194
Distronic* 197
Driving safety systems 73
Vehicle level control 209
DTR see Distronic* 376Dual control
AIRMATIC DC 209
E
Easy-entry/exit
Message in display 310
Easy-entry/exit feature* 102
Activating 143
Interrupting movement 102, 143
Electrical fuses 352
Electrical system 363
Electronic Stability Program see ESP 75,
376
Emergency call system* 235
Emergency calls
Initiating an emergency call 237
With Tele Aid* 236
Emergency operation (Limp Home
Mode) 156
Emergency operations
Releasing trunk lid from inside 97
Remote door unlock 241
Sliding/pop-up roof* or panorama slid-
ing/pop-up roof* 331
Unlocking the vehicle 327Emergency tensioning device 377
Emergency tensioning device see
ETD 377
Ending
A call (telephone) 149
Engine 360
Starting 43
Starting with KEYLESS-GO* 44
Starting with the key 44
Turning off with the key 52
Engine number 376
Engine oil
Adding 263
Additives 368
Checking level 262
Display messages 299, 300
Filler neck 263
Messages in display 264, 300
Viscosity 376
ESP 75, 376
Switching off 76
Switching on 77
Warning lamp 288
ETD 377
Safety guidelines 59
Exterior lamp switch 112