2003 MERCEDES-BENZ E320 Doors

161 Controls in detail
Good visibility
Roller sunblind* in the rear doors
Pull the roller sunblind out using the
hooks.

Attach the hooks at the top.!Always guide the sunblind by hand. Do
not let it snap back, as the retractor
could be damaged.

184 Controls in detailPower windows
Power windowsOpening and closing the windows
The side windows can be opened and
closed electrically. The switches for all of
the side windows are on the driver’s door.
The switches for the respective windows
are on the front passenger and the rear
doors.
1Rear window override switch
(
page 71)
2Right front window
3Right rear window
4Left rear window
5Left front window

Turn key in the starter switch to
position1 or2.
Opening the windows

Press switch to resistance point.
The window will move downwards until
you release the switch.
Closing the windows

Pull on switch.
The window will move upwards until
you release the switch.
Fully opening windows

Press switch past resistance point and
release.
The window opens completely.
Warning!
G
When closing the windows, be sure that
there is no danger of anyone being harmed
by the closing procedure.
In case of obstruction, the automatic rever-
sal will not operate if a door window is being
closed by pulling the switch and holding it,
or when using the SmartKey.
The closing procedure of door windows can
be immediately reversed by either pressing
or pulling the switch, or pressing
button
Œ
on the SmartKey and holding
it.
When leaving the vehicle, always remove the
key from starter switch, take it with you, and
lock your vehicle. Do not leave children un-
attended in the vehicle, or with access to an
unlocked vehicle. Unsupervised use of vehi-
cle equipment can cause serious personal
injury.

280 OperationVehicle care
Vehicle careCleaning and care of vehicle
In operation, your vehicle is subjected to
varying external influences which, if gone
unchecked, can attack the paintwork as
well as the undercarriage and cause last-
ing damage.
Such damage is caused not only by ex-
treme and varying climatic conditions, but
also by:

Air pollution


Road salt


Tar, gravel and stone chippingTo avoid paint damage, you should imme-
diately remove:


Grease and oil


Fuel


Coolant


Brake fluid


Insects


Tree resins etc.
Frequent washing reduces and / or elimi-
nates the aggressiveness and potency of
the above adverse influences.
More frequent washings are necessary to
deal with unfavorable conditions, for ex-
ample:


Near the ocean


In industrial areas (smoke, exhaust
emissions)


During winter operationYou should check your vehicle from time to
time for stone chipping or other damage.
A n y d a m a g e s h o u l d b e r e p a i r e d a s s o o n a s
possible to prevent the start of corrosion.
In doing so, do not neglect the underside of
the vehicle. A prerequisite for a thorough
check is a washing of the undercarriage
followed by a thorough inspection. Dam-
aged areas need to be reundercoated.
Your vehicle has been treated at the facto-
ry with a wax-base rustproofing in the body
cavities which will last for the lifetime of
the vehicle. Post-production treatment is
neither necessary nor recommended by
Mercedes-Benz because of the possibility
of incompatibility between materials used
in the production process and others ap-
plied later.
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at your authorized
Mercedes-Benz Center.
Warning!
G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the partic-
ular container. Always open your vehicle’s
doors or windows when cleaning the inside.
Never use fluids or solvents that are not de-
signed for cleaning your vehicle.

281 Operation
Vehicle care
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at your
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
"how-to" information as well as references
to Mercedes-Benz approved car-care prod-
ucts.
Additional information can be found in the
booklet entitled "Vehicle Care Guide".
Power washer
When using a power washer for cleaning
the vehicle always observe the manufac-
turer’s operating instructions.Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not"bead up", normally in
3 to 5 months, depending on climate and
washing detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up Stick
for quick and provisional repairs of minor
paint damage (i.e. chips from stones, vehi-
cle doors, etc.).
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of
water, and a SmartKey with KEY-
LESS-GO* is in close proximity, i.e.
within approx. 3 ft. (approx. 1 m), the
vehicle could be inadvertently locked
or unlocked. !Never use a round nozzle to power
wash tires. The intense jet of water can
result in damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving
across the surface. Do not aim directly
at electrical parts, electrical connec-
tors, seals, or other rubber parts.

323 Practical hints
What to do if …
Display
Possible cause
Possible solution
I
Remove key!
You have forgotten to remove the key.

Remove the key from the starter switch.
Replace key
The batteries in the key are dead.

Change the batteries (
page 328).
Automat. light on
Remove key!

Remove the key from the starter switch.
A

Reserve fuel
The fuel level has dropped below the re-
serve mark.

Refuel at the next filling station
(page 259).
J

Door open
You are attempting to drive with one or
more doors open.

Close the doors.
?
Visit workshop!
There may be a malfunction in the:

fuel injection system


ignition system


exhaust system


fuel system

Have the measuring system checked by
an authorized Mercedes-Benz Center.
±
Display defective
Visit workshop!
Certain electronic systems are unable to
relay information to the control system.
The following systems may have failed:

Coolant temperature display


Tachometer


Cruise control display

Have the electronic systems checked by
an authorized Mercedes-Benz Center.

328 Practical hintsUnlocking/locking in an emergencyUnlocking the trunk
The trunk can no longer be locked with the
key.
Lock and unlock the trunk with the me-
chanical key as follows:Trunk lid lock1Unlocking
2Locking
Insert the mechanical key in the trunk
lid lock.

Turn the key to the left in position1
and hold it in this position.

Pull on the trunk lid handle and lift the
trunk lid.
Locking the vehicle
If you are unable to lock the vehicle with
the SmartKey, lock it with the mechanical
key as follows:
Close the passenger doors and the
trunk.

Press the central locking switch in the
cockpit (
page 100).

Check to see whether the locking
knobs on the passenger doors are still
visible. If necessary, push them down
manually.

Lock the driver’s door with the me-
chanical key (
page 327).

Check if the trunk is locked. If neces-
sary lock the trunk with the mechanical
key (
page 98).
Changing batteries
If the batteries in the SmartKey are dis-
charged, the vehicle can no longer be
locked or unlocked. It is recommended to
have the batteries replaced at an autho-
rized Mercedes-Benz Center.
Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.Warning!
G
Keep the batteries out of reach of children.
If a battery is swallowed, seek medical help
immediately.

350 Practical hintsTowing the vehicle
Installing towing eye bolt
Front of vehicle
1Cover on right side of front bumperTo remove cover:

Press mark on cover in direction of ar-
row.

Lift cover off to reveal threaded hole for
towing eye bolt.
The towing eye bolt is supplied with the
tool kit (located in the storage compart-
ment under the trunk floor).

Screw towing eye bolt in to its stop and
tighten with lug wrench.
To reinstall cover:

Fit cover and snap into place.
!When towing the vehicle with all wheels
on the ground, please note the follow-
ing:
With the automatic central locking acti-
vated and the key in starter switch
position2, or KEYLESS-GO* start/stop
button (if so equipped) in position2,
the vehicle doors lock if the left front
wheel as well as the right rear wheel
are turning at vehicle speeds of approx.
9 mph (15 km / h) or more.
To prevent the vehicle door locks from
locking, deactivate the automatic cen-
tral locking (
page 99).
Towing of the vehicle should only be
done using the properly installed tow-
ing eye bolt. Never attach tow cable,
tow rope or tow rod to the vehicle chas-
sis, frame or suspension parts.
iThe selector lever will remain locked in
positionP and the key will not turn in
the starter switch if the battery is dis-
connected or discharged. See notes on
the battery (
page 343) or on jump
starting (
page 346).

386 IndexDoors
Message in display 323
Opening from inside vehicle 93
Opening from outside 87, 91
Downhill driving
Cruise control 195
Downshifting 152
Driving
General instructions 40
Problems 48
Safety systems 73
With Distronic* 206
Driving hints
SBC brake system 79
Driving safety systems
ABS 73
BAS 74
ESP 75, 376
SBC brake system 77
Driving systems 194
AIRMATIC DC 209
Cruise control 194
Distronic* 197
Driving safety systems 73
Vehicle level control 209
DTR see Distronic* 376Dual control
AIRMATIC DC 209
E
Easy-entry/exit
Message in display 310
Easy-entry/exit feature* 102
Activating 143
Interrupting movement 102, 143
Electrical fuses 352
Electrical system 363
Electronic Stability Program see ESP 75,
376
Emergency call system* 235
Emergency calls
Initiating an emergency call 237
With Tele Aid* 236
Emergency operation (Limp Home
Mode) 156
Emergency operations
Releasing trunk lid from inside 97
Remote door unlock 241
Sliding/pop-up roof* or panorama slid-
ing/pop-up roof* 331
Unlocking the vehicle 327Emergency tensioning device 377
Emergency tensioning device see
ETD 377
Ending
A call (telephone) 149
Engine 360
Starting 43
Starting with KEYLESS-GO* 44
Starting with the key 44
Turning off with the key 52
Engine number 376
Engine oil
Adding 263
Additives 368
Checking level 262
Display messages 299, 300
Filler neck 263
Messages in display 264, 300
Viscosity 376
ESP 75, 376
Switching off 76
Switching on 77
Warning lamp 288
ETD 377
Safety guidelines 59
Exterior lamp switch 112