Page 189 of 399

189 Controls in detail
Sliding/pop-up roof*
Opening (Summer opening feature)
Press and hold buttonŒ after un-
locking the vehicle.
The windows and sliding/pop-up roof
begin to open after approximately one
second.
Release transmit button to interrupt
procedure.Closing (Convenience feature)
Press and hold button‹ after lock-
ing the vehicle.
The windows and sliding/pop-up roof
begin to close after approximately one
second.
Release transmit button to interrupt
procedure.
Ensure that all side windows and the slid-
ing/pop-up roof are properly closed before
leaving the vehicle.
Synchronizing the sliding/pop-up roof
The power sliding/pop-up roof must be re-
synchronized each time
after the battery has been disconnect-
ed
the sliding/pop-up roof has been
closed manually (
page 331)
the sliding/pop-up roof does not open
smoothly
a malfunction
Synchronizing
Turn the key in the starter switch to
position1 or2.
Press the switch in the "raise" direction
until the sliding/pop-up roof is fully
raised at the rear (
page 187).
Hold the switch for approximately one
second.
Page 235 of 399

235 Controls in detail
Useful features
The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance and
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your ac-
quaintance call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting "Tele Aid"
(USA only), you will have access to account
information, remote door unlock, Info Ser-
vices
1 profile and more.System self-check
Initially, after turning the key in starter
switch to position2, malfunctions are de-
tected and indicated (the indicator lamps
in the SOS button, the Roadside Assis-
tance button• and the Information
button¡ stay on longer than
10 seconds or do not come on). The mes-
sage
TELE AID – VISIT WORKSHOP!
ap-
pears for approx. 10 seconds in the
multifunction display.
iThe SOS button is located above the in-
side rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.
1Available only with COMAND*
Page 309 of 399
309 Practical hints
What to do if …
Display
Possible cause
Suggested solution
F
Key
Check battery!
The batteries in the KEYLESS-GO*
key are discharged.
Change the batteries (
page 328).
Key
not recognized!
The KEYLESS-GO* key is not recog-
nized while the engine is running be-
cause
the card is not in the vehicle
there is strong radio-frequency
interference
Stop the vehicle as soon as it is safe to do
so.
Search for the card or continue to operate
the vehicle with the key.
Otherwise the vehicle cannot be centrally
locked nor can the engine be started again
after the engine is stopped.
The KEYLESS-GO* key is momen-
tarily not recognized.
Change the position of the card in the vehi-
cle.
Operate the vehicle with the key if neces-
sary.
ì
Function
Not available!
This display appears if button ì
or í on the multifunction steer-
ing wheel is pressed and the vehicle
is not equipped with a telephone.
Page 328 of 399

328 Practical hintsUnlocking/locking in an emergencyUnlocking the trunk
The trunk can no longer be locked with the
key.
Lock and unlock the trunk with the me-
chanical key as follows:Trunk lid lock1Unlocking
2Locking
Insert the mechanical key in the trunk
lid lock.
Turn the key to the left in position1
and hold it in this position.
Pull on the trunk lid handle and lift the
trunk lid.
Locking the vehicle
If you are unable to lock the vehicle with
the SmartKey, lock it with the mechanical
key as follows:
Close the passenger doors and the
trunk.
Press the central locking switch in the
cockpit (
page 100).
Check to see whether the locking
knobs on the passenger doors are still
visible. If necessary, push them down
manually.
Lock the driver’s door with the me-
chanical key (
page 327).
Check if the trunk is locked. If neces-
sary lock the trunk with the mechanical
key (
page 98).
Changing batteries
If the batteries in the SmartKey are dis-
charged, the vehicle can no longer be
locked or unlocked. It is recommended to
have the batteries replaced at an autho-
rized Mercedes-Benz Center.
Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.Warning!
G
Keep the batteries out of reach of children.
If a battery is swallowed, seek medical help
immediately.
Page 329 of 399
329 Practical hints
Unlocking/locking in an emergency
SmartKey/SmartKey with KEY-
LESS-GO*
1Mechanical key
2Battery compartment
Replacement batteries: Lithium, type
CR 2025 or equivalent.
Remove mechanical key1
(page 327).
Insert the mechanical key in the side
opening and push the gray slide.
Battery compartment2 is unlatched.
Pull battery compartment2 out of the
key housing in direction of arrow.
3Battery
4Contact spring
Remove the batteries.
Using a lint-free cloth, insert new bat-
teries under the contact spring with the
plus (+) side facing up.
Return battery compartment into hous-
ing until it locks into place.
Fuel filler flap emergency release
1Release knob
Remove right-side tail trim.
Turn release knob1 clockwise (arrow).
The fuel filler flap can know be opened.
iWhen changing batteries, always re-
place both batteries.
The required replacement batteries are
available at any authorized
Mercedes-Benz Center.
Page 344 of 399

344 Practical hintsBatteries
Disconnecting the battery
Depress the parking brake firmly or
move the gear selector lever to
positionP.
Open the trunk (
page 261).
Disconnect battery negative lead1.
Remove cover2 from the positive ter-
minal.
Disconnect the battery positive lead.
Removing the battery
Remove the screw-nuts securing the
battery.
Remove the battery bracket.
Take out the battery.
Charging and reinstalling the battery
Charge battery in accordance with the
instructions of the battery charger
manufacturer.
Reinstall the charged battery. Follow
the previously described steps in re-
verse order.
!Never loosen or detach battery termi-
nal clamps while the engine is running
or the key is in the starter switch. Oth-
erwise the alternator and other elec-
tronic components could be severely
damaged.
Have the battery checked regularly by
an authorized Mercedes-Benz Center.
Contact your authorized
Mercedes-Benz Center for further infor-
mation.Warning!
G
Do not place metal objects on the battery as
this could result in a short circuit.
Use leak-proof battery only to avoid the risk
of acid burns in the event of an accident.
Warning!
G
With a disconnected battery
the brake boosting effect is not avail-
able.
You need more power to brake and
brake pedal travel is increased. If neces-
sary, you must depress the brake pedal
with full power.
you can no longer turn the ignition key
or, in cars with KEYLESS-GO*, pressing
the KEY-LESS-GO button* on the gear
selector lever has no effect.
the gear selector lever is locked in
position P.
Page 350 of 399

350 Practical hintsTowing the vehicle
Installing towing eye bolt
Front of vehicle
1Cover on right side of front bumperTo remove cover:
Press mark on cover in direction of ar-
row.
Lift cover off to reveal threaded hole for
towing eye bolt.
The towing eye bolt is supplied with the
tool kit (located in the storage compart-
ment under the trunk floor).
Screw towing eye bolt in to its stop and
tighten with lug wrench.
To reinstall cover:
Fit cover and snap into place.
!When towing the vehicle with all wheels
on the ground, please note the follow-
ing:
With the automatic central locking acti-
vated and the key in starter switch
position2, or KEYLESS-GO* start/stop
button (if so equipped) in position2,
the vehicle doors lock if the left front
wheel as well as the right rear wheel
are turning at vehicle speeds of approx.
9 mph (15 km / h) or more.
To prevent the vehicle door locks from
locking, deactivate the automatic cen-
tral locking (
page 99).
Towing of the vehicle should only be
done using the properly installed tow-
ing eye bolt. Never attach tow cable,
tow rope or tow rod to the vehicle chas-
sis, frame or suspension parts.
iThe selector lever will remain locked in
positionP and the key will not turn in
the starter switch if the battery is dis-
connected or discharged. See notes on
the battery (
page 343) or on jump
starting (
page 346).
Page 379 of 399

379 Technical terms
Restraint systems
Seat belts, belt tensioners, airbags and
child restraint systems. As indepen-
dent systems, their protective func-
tions complement one another.
RON
(R
esearch O
ctane N
umber)
The Research Octane Number for gaso-
line as determined by a standardized
method. It is an indication of a gaso-
line's ability to resist undesired detona-
tion (knocking). The average of both
the ->MON (Motor Octane Number)
and RON (Research Octane Number) is
posted at the pump, also known as
ANTI-KNOCK INDEX.
SBC
(S
ensotronic B
rake C
ontrol)
Electronically controlled hydraulic
braking system for increased braking
safety and comfort.Shift lock
When the vehicle is parked, this lock
prevents the transmission selector le-
ver from being moved out of positionP
without key turned and brake pedal de-
pressed.
SRS
(S
upplemental R
estraint S
ystem)
Seat belts, emergency tensioning de-
vice and airbags. Though independent
systems, they are closely interfaced to
provide effective occupant protection.
Tele Aid System
(T
elematic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response: automatic and man-
ual emergency, roadside assistance
and information. Tele Aid is initially ac-
tivated by completing a subscriber
agreement and placing an acquain-
tance call.The Tele Aid system is operational pro-
viding that the vehicle’s battery is
charged, properly connected, not dam-
aged and cellular and GPS coverage is
available.
Telematics*
A combination of the terms "telecom-
munications" and "informatics".
Tightening torque
Force times lever arm (e.g. a lug
wrench) with which threaded fasteners
such as wheel bolts are tightened.
Tire speed rating
Part of a tire designation; indicates the
speed range for which a tire is ap-
proved.
Traction
Force exerted by the vehicle on the
road via the tires.